The New Top Easy Access Savings Discussion Area

refluxer

https://forums.moneysavingexpert.com/discussion/comment/82072963#Comment_82072963

Doh ! I think you might have identified the reason why mine also wasn't automatically approved. Must remember to take mine off next time.

DRS1

https://forums.moneysavingexpert.com/discussion/comment/82073458#Comment_82073458

That does assume that when you take your glasses off you can still read the instructions on the screen!

castle96

Opened 5 mins. No photo/ID

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/82073490#Comment_82073490

Can be annoying when you run up against something "taking a photo" as opposed to using devices with all the latest 3D imaging smarts and IR sensors that don't care if you wear specs, put on a hat or grow a beard - still knows it's you.

akh43

https://forums.moneysavingexpert.com/discussion/comment/82073503#Comment_82073503

Same here, had the old Saga account with a few pounds in not closed yet. No Natwest or other related account. Taken a note of my account details for when I fund.

Section62

Saga

Has anyone found where Saga hide your account number on their online platform? I know mine, but only because I took a screenshot and can check the details on my nominated current account.

I could be really thick here, but I can't see the account number shown anywhere on Saga's online platform - it is a novel experience for me using online banking where you can see the account description, but not the account number.

If this is how it is meant to be, then something to be aware of if you don't have a separate record and your nominated bank has the habit of deleting saved payees it doesn't think you need.

friolento

Go to "Add money", you can see it there under Step 2.

poolboy

Thanks saga up and running for me, took 5 mins but I bank with NatWest. No app tho, I ll miss chase thanks for tip

dosh37

https://forums.moneysavingexpert.com/discussion/comment/82075012#Comment_82075012

I had the same problem (See my post 17th July 2026)

"My only complaint is that after opening the account, the account number
and sort code was not immediately indicated. The only way I could find
it was via the 'make a deposit' process."

You would have thought this important vital piece of information would be displayed when you login and visit your account page.

What happens if you have more than one account?

Saga is not the only organisation that does this. I found the same problem with The Marsden BS. They display a 10 digit number on the web page but it doesn't tell you if it is the account number. After digging around I discovered that the actual account number (to be used for paying in) is the last 8 digits. The 2 digits prefix is some undocumented Marsden account ID.

Years ago companies use to employ focus groups to test that processes are fit for purpose before they are rolled out. These days they don't seem to bother. Instead they cobble something together and wait for customers to complain.

friolento

https://forums.moneysavingexpert.com/discussion/comment/82075397#Comment_82075397

It's not the smartest user interface design - but mountain, mole hill.