The New Top Easy Access Savings Discussion Area

EthicsGradient

mon3ysav3r said:

BreakingGlass said:

I messaged West Brom to clarify.  Herewith their response:

Thank you for your email. From Thursday 8th May 2025 the rate on our Four Access Saver (Issues 1 and 2) increased from 4.40% to 4.65%. Please contact us via the methods below if you require further support.

I like their response to the Bank England interest rate cut, long may it continue!

Shame I used up one of the 4 accesses removing funds when the rate dropped in March.

Their response is so popular that the application process is currently failing - overloaded?

Sherbertfizz

EthicsGradient said:

mon3ysav3r said:

BreakingGlass said:

I messaged West Brom to clarify.  Herewith their response:

Thank you for your email. From Thursday 8th May 2025 the rate on our Four Access Saver (Issues 1 and 2) increased from 4.40% to 4.65%. Please contact us via the methods below if you require further support.

I like their response to the Bank England interest rate cut, long may it continue!

Shame I used up one of the 4 accesses removing funds when the rate dropped in March.

Their response is so popular that the application process is currently failing - overloaded?

I'm having the same problem.  Have tried several times over the last two days and got through to the final page of process, but the application won't submit.  Have called and am awaiting a response from their IT team.  I wondered if it was because they might be withdrawing it at that rate?  

cadguy77

Sherbertfizz said:

EthicsGradient said:

mon3ysav3r said:

BreakingGlass said:

I messaged West Brom to clarify.  Herewith their response:

Thank you for your email. From Thursday 8th May 2025 the rate on our Four Access Saver (Issues 1 and 2) increased from 4.40% to 4.65%. Please contact us via the methods below if you require further support.

I like their response to the Bank England interest rate cut, long may it continue!

Shame I used up one of the 4 accesses removing funds when the rate dropped in March.

Their response is so popular that the application process is currently failing - overloaded?

I'm having the same problem.  Have tried several times over the last two days and got through to the final page of process, but the application won't submit.  Have called and am awaiting a response from their IT team.  I wondered if it was because they might be withdrawing it at that rate?  

My application for Issue 2 went through today (for review - existing customer of issue 1)

Sherbertfizz

cadguy77 said:

Sherbertfizz said:

EthicsGradient said:

mon3ysav3r said:

BreakingGlass said:

I messaged West Brom to clarify.  Herewith their response:

Thank you for your email. From Thursday 8th May 2025 the rate on our Four Access Saver (Issues 1 and 2) increased from 4.40% to 4.65%. Please contact us via the methods below if you require further support.

I like their response to the Bank England interest rate cut, long may it continue!

Shame I used up one of the 4 accesses removing funds when the rate dropped in March.

Their response is so popular that the application process is currently failing - overloaded?

I'm having the same problem.  Have tried several times over the last two days and got through to the final page of process, but the application won't submit.  Have called and am awaiting a response from their IT team.  I wondered if it was because they might be withdrawing it at that rate?  

My application for Issue 2 went through today (for review - existing customer of issue 1)

Thanks @cadguy77, have just managed to get mine to go through - had to keep hitting the submit button and after about a dozen attempts, success!  Must just be volume of applications I guess.

janusd

Zopa changes...

• Access pots: on 23rd May 2025, the interest rate will decrease from 3.75% AER* (3.68% gross**) variable to 3.50% AER* (3.44% gross**) variable. 
• Access ISA pots: on 23rd May 2025, the interest rate will decrease from 4.00% AER* (3.90% gross**) variable to 3.75% AER* (3.68% gross**) variable. 

Boosted pots (e.g notice accounts) all all being reduced by 0.25%.

Bobblehat

May not interest too many forumites but Oaknorth just emailed with a rate drop to EA Issue 16 (NLA) 3.25% down to 3.00% AER on 23rd May. There are many issues of the EA currently sitting at 3.25%, so no doubt other issues could be dropping too. I'll leave my lonely £1 in there to keep my foot in the door!

rallycurve

moi said:

SnowMan said:

moi said:

SnowMan said:

I've opened a Cahoot... The terms and conditions say you can close the account by phoning in or writing. But was wondering if secure message might work also? 

"Account closure" is an option in Cahoot's secure message menu, but, oddly they won't close an account that way! 🙄🤷‍♂️

Thanks. Managed to close it by phone now. But they tell me you can close by secure message now apparently (that's a recent change). Just need to send secure message giving details of which account to close (account number and sort code) and move to (account number and sort code) and your address, and where to pay the trailing interest.

Good to know! It must be very recent because just last month I and others here were told no when asking to close an ac by secure message.

I tried to close my Cahoot account via secure message and received this reply from them on 16/04/2025:

We can’t close accounts via secure messaging. Please contact us on the number below and one of our team members can action the closure of your account.

If anyone tries now and succeeds please let us know!

where_are_we

Just opened West Brom 4 access saver @4.65%. Already a customer. No problems with application. Just have to wait up to 3 days for them to confirm all my information.

SnowMan

where_are_we said:

Just opened West Brom 4 access saver @4.65%. Already a customer. No problems with application. Just have to wait up to 3 days for them to confirm all my information.

When I tried to open the West Brom 4 access saver issue 2 a while back (I already had issue 1) I had to fill in all my details again. Eventually got a reply a few days later 'We have been unable to verify your application data against our existing customer records and are therefore unable to progress your new account request. The personal details on your application must match the details we hold for you currently, including your address, personal details and contact details. Please ensure that your details are up to date with us; once updated we invite you to submit a new application.'

When I logged in I found that the system doesn't allow me to access my customer details so what they were suggesting wasn't possible . So I rang up, it turned out everything was identical except my address they held included my county, but the address I had completed didn't have the county on it. I explained they both uniquely identified my address correctly. However they refused to accept my application, and said I would have to make a further application this time entering my address with the county.

I gave up at that point.

Hope you have better luck.

sammy_zammy

Just got an email from Atom Bank for the Instant Saver Reward:

Following the Bank of England’s decision to reduce its base rate, we’re pleased to confirm that your Reward rate will stay at 4.75% AER* / 4.65% gross (variable).

However, we’ve decided to lower the Withdrawal rate from 23rd May.

Current Withdrawal rate
3.00% AER* / 2.96% gross (variable)

New Withdrawal rate
2.50% AER* / 2.47% gross (variable)

That’s awfully nice of them!