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janusd

https://forums.moneysavingexpert.com/discussion/comment/82190797#Comment_82190797

@JamesRobinson48 - if I try to apply for either issue, I get an error…

The product you selected is currently unavailable. Please contact us if you have any queries.

possibly about to get relaunched, or perhaps it's a website update error?

CuparLad

https://forums.moneysavingexpert.com/discussion/comment/82190828#Comment_82190828

I think just a premature application. It seems to be available now.

allegro120

Lemfi

Can't withdraw, comes up with error message. I message them this morning, got the ticket number, but nobody got back to me. Checked the app again now - still no luck, can't withdraw. Anyone else had the same problem?

SaveTheEuro

https://forums.moneysavingexpert.com/discussion/comment/82191221#Comment_82191221

I had the opposite problem - couldn't deposit. Money I sent to the account was refunded. No explanation. No communication at all.

moi

https://forums.moneysavingexpert.com/discussion/comment/82191221#Comment_82191221

I don't have that problem, but Lemfi did email this morning to say their app has a new look. Maybe related to the problems.

SaveTheEuro

https://forums.moneysavingexpert.com/discussion/comment/82191788#Comment_82191788

The blurb about the new look app says “The same app, the same team and the same service you rely on.” Sounds more like a threat than a promise.

allegro120

https://forums.moneysavingexpert.com/discussion/comment/82191788#Comment_82191788

No, they changed the app view a while ago. I was able to deposit and withdraw after they changed it. I called Lemfi this morning, they sent me email saying "To get this sorted, we have escalated your case to our Technical team for a thorough investigation. We will provide you with an update via email within 24 to 48 business hours."

DRS1

https://forums.moneysavingexpert.com/discussion/comment/82191986#Comment_82191986

"business hours"? I haven't seen that before. Presumably it means 3 - 6 days instead of the 1 or 2 days you might think.

CuparLad

https://forums.moneysavingexpert.com/discussion/comment/82192005#Comment_82192005

Could be a rather unclear way of saying 1-2 business days.

JamesRobinson48

https://forums.moneysavingexpert.com/discussion/comment/82191986#Comment_82191986

Frankly, that expression "24 to 48 business hours" would be enough to scare me off LemFi completely. It's not a UK idiom at all, and sounds like wording that an overseas scammer might use.