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  • nottsphil
    nottsphil Posts: 690 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 4 April at 4:54PM
    nottsphil said:
    I opened a new one yesterday, intending to close the old one on 6 April. Can you switch from annual to monthly interest online (without human intervention)?
    Which institution and account are you referring to?
    The specific account discussed exclusively on this thread since yesterday lunchtime.
  • BreakingGlass
    BreakingGlass Posts: 145 Forumite
    100 Posts Second Anniversary Photogenic Name Dropper
    nottsphil said:
    nottsphil said:
    I opened a new one yesterday, intending to close the old one on 6 April. Can you switch from annual to monthly interest online (without human intervention)?
    Which institution and account are you referring to?
    The specific account discussed exclusively on this thread since yesterday lunchtime.
    I'm guessing Cahoot Sunny Day Saver.  Do I win a prize?
  • pfpf
    pfpf Posts: 5,117 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    how are people getting on generally with Cahoot accounts? i have an original 5% SDS but when trying to open the simple saver some time ago it never linked to my online login account. i opened another which was accepted but again never appeared online.
    i accept i never phoned cahoot but tried resolving via live chat and didn't get anywhere.
  • friolento
    friolento Posts: 2,450 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    pfpf said:
    how are people getting on generally with Cahoot accounts? i have an original 5% SDS but when trying to open the simple saver some time ago it never linked to my online login account. i opened another which was accepted but again never appeared online.
    i accept i never phoned cahoot but tried resolving via live chat and didn't get anywhere.
    How did you apply, were you logged in and started the application from there?
  • allegro120
    allegro120 Posts: 1,909 Forumite
    1,000 Posts Second Anniversary Name Dropper
    friolento said:
    pfpf said:
    how are people getting on generally with Cahoot accounts? i have an original 5% SDS but when trying to open the simple saver some time ago it never linked to my online login account. i opened another which was accepted but again never appeared online.
    i accept i never phoned cahoot but tried resolving via live chat and didn't get anywhere.
    How did you apply, were you logged in and started the application from there?
    Cahoot
    I've done both, logged in and not logged in.  The result is always the same - accounts open within couple of minutes and appear online immediately.  I have all accounts displayed on the same page, with the same login I've set up when opened my first Cahoot account. 
  • Archerychick
    Archerychick Posts: 532 Forumite
    Ninth Anniversary 500 Posts Name Dropper Combo Breaker
    pfpf said:
    how are people getting on generally with Cahoot accounts? i have an original 5% SDS but when trying to open the simple saver some time ago it never linked to my online login account. i opened another which was accepted but again never appeared online.
    i accept i never phoned cahoot but tried resolving via live chat and didn't get anywhere.
    I’ve had no issues with my Cahoot account sunny day savers. Instant transfers and no access problems 
  • janusdesign
    janusdesign Posts: 983 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    edited 5 April at 10:51AM
    pfpf said:
    how are people getting on generally with Cahoot accounts? i have an original 5% SDS but when trying to open the simple saver some time ago it never linked to my online login account. i opened another which was accepted but again never appeared online.
    i accept i never phoned cahoot but tried resolving via live chat and didn't get anywhere.
    are you sure you used the same details as for your original account ? i've never had an issue opening new accounts (5 Sunny Days, at least 3 Simple Savers and a fixed bond all linked to the same login as my original current account with them) and they appeared within seconds of a successful application - though i've ensured the details used are always the same (especially email and phone)... I assume their systems find a match and assign it to the existing login - perhaps in your case, one of your application details was different and they created new logins each time ??

    btw - as previously stated, Cahoot have confirmed that you can no longer close accounts via secure messaging.  :(
  • dosh37
    dosh37 Posts: 487 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    35har1old said:
    nottsphil said:
    @soulsaver

    Cahoot Sunny Day Saver Issue 4 at 4.5% NLA

    Replaced by Cahoot Sunny Day Saver (Issue 5) at 5% £3k max
    Can you hold this in addition to a previous issue?  I hold the issue 1 @ 4.75%
    No, unless one is sole and the other is joint.
    NB you can have more than £3K in it, it's just that interest is only payable on that slice.
    I have a previous issue but it's too much trouble for Cahoot to tell me which one on my online console.
    So, do I simply close my current one and open this one?


    To close it appears you have to phone are write 
    you can send them a secure message to close an account - i've done that without issue last year with a Simple Saver.

    they may ask for you to confirm your address via another secure message, but once done, it will be closed within a couple of days... as others have suggested, it's easier to empty the account yourself first before closing to make things simpler at their end... and perhaps if receiving interest monthly, leave it for a month or two to ensure there is no lingering interest for them to pay.

    on another topic, just opened that Kent Reliance account - all went smoothly and will make my initial deposit tomorrow once CoP works... I assume the £1k opening deposit has to be made in one go rather than a £1 test deposit and then the remainder afterwards ?

    Re: Kent Reliance...
    I made a £1 test deposit without a problem before making a separate deposit to make up the required £1000 minimum.

    One thing to be aware of is that KR now make use of CoP for deposits. That means you need to wait at least 1 working day after opening a new account before making any deposits (otherwise the CoP check fails).

    It's also useful to know that although KR and Charter Savings Bank are both owned by 'One Savings Bank', they have separate FRNs and hence separate £85K FSCS limits.
     
  • janusdesign
    janusdesign Posts: 983 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    dosh37 said:
    35har1old said:
    nottsphil said:
    @soulsaver

    Cahoot Sunny Day Saver Issue 4 at 4.5% NLA

    Replaced by Cahoot Sunny Day Saver (Issue 5) at 5% £3k max
    Can you hold this in addition to a previous issue?  I hold the issue 1 @ 4.75%
    No, unless one is sole and the other is joint.
    NB you can have more than £3K in it, it's just that interest is only payable on that slice.
    I have a previous issue but it's too much trouble for Cahoot to tell me which one on my online console.
    So, do I simply close my current one and open this one?


    To close it appears you have to phone are write 
    you can send them a secure message to close an account - i've done that without issue last year with a Simple Saver.

    they may ask for you to confirm your address via another secure message, but once done, it will be closed within a couple of days... as others have suggested, it's easier to empty the account yourself first before closing to make things simpler at their end... and perhaps if receiving interest monthly, leave it for a month or two to ensure there is no lingering interest for them to pay.

    on another topic, just opened that Kent Reliance account - all went smoothly and will make my initial deposit tomorrow once CoP works... I assume the £1k opening deposit has to be made in one go rather than a £1 test deposit and then the remainder afterwards ?

    Re: Kent Reliance...
    I made a £1 test deposit without a problem before making a separate deposit to make up the required £1000 minimum. 
    Good to know for future reference - I left it 24 hours (for CoP) before making the initial £1,000 deposit on Wednesday and received an email/sms 2 hours later stating it had been added to my account.
  • winkowinko
    winkowinko Posts: 181 Forumite
    100 Posts Name Dropper
    So the Cahoot sunny day saver (issue 5) paying 5% is only available to new customers?

    I have a sunny day saver with them (issue 2), but it's currently paying only 4.65%. Is there anything I can do about that?
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