The New Top Easy Access Savings Discussion Area

slinger2

My experience has always been that looking where put their money is a much better way of predicting the future that reading idle speculation in the media and elsewhere. As such I'm expecting a rate reduction next month. Of course, nothing's guaranteed either way.

StayinAlive

fun4everyone said:

Anyone got the Kent Reliance Easy Access Issue 79?  I opened it last night after reading all the documents.  This was in the email I received after being successful.

"If you haven't done so already, please remember to fund your account with your initial deposit within the next 7 days. Please ignore this reminder if you have submitted a request to fund your account via an ISA transfer, we will reach out to your provider and arrange the transfer of funds.

Your account opening date will start from the date the initial deposit is received. You will then have 14 days from that date to make any further deposits into your account. After this time, any further deposits will not be accepted."

!!!!!! No deposits after 14 days?  I read all the t&c and saw no mention of that.  Possibly my mistake though.  Majorly different to what I thought I was signing up to.

I've tried to call them to find out if its just wrong information.  Nobody answers the phone of course (40 minutes and counting). 

I opened an Issue 79 and got the same email as you. It does go on to say in the next paragraph, however, "Please note: Additional deposits can be made to notice and easy access accounts at any time".

Malchester

StayinAlive said:

fun4everyone said:

Anyone got the Kent Reliance Easy Access Issue 79?  I opened it last night after reading all the documents.  This was in the email I received after being successful.

"If you haven't done so already, please remember to fund your account with your initial deposit within the next 7 days. Please ignore this reminder if you have submitted a request to fund your account via an ISA transfer, we will reach out to your provider and arrange the transfer of funds.

Your account opening date will start from the date the initial deposit is received. You will then have 14 days from that date to make any further deposits into your account. After this time, any further deposits will not be accepted."

!!!!!! No deposits after 14 days?  I read all the t&c and saw no mention of that.  Possibly my mistake though.  Majorly different to what I thought I was signing up to.

I've tried to call them to find out if its just wrong information.  Nobody answers the phone of course (40 minutes and counting). 

I opened an Issue 79 and got the same email as you. It does go on to say in the next paragraph, however, "Please note: Additional deposits can be made to notice and easy access accounts at any time".

I opened this account and noticed the line in the email re no further additions after 14 days. I rang them and was told any confusion was all my own fault. Their communication was alright they said and was not confusing despite being contradictory 

fun4everyone

StayinAlive said:

I opened an Issue 79 and got the same email as you. It does go on to say in the next paragraph, however, "Please note: Additional deposits can be made to notice and easy access accounts at any time".

Thanks. It was my mistake indeed then!

fun4everyone

Malchester said:

I opened this account and noticed the line in the email re no further additions after 14 days. I rang them and was told any confusion was all my own fault. Their communication was alright they said and was not confusing despite being contradictory 

You at least won the lottery by getting through on the phone. I waited an hour before giving up yesterday, trustpilot appears to show I am not alone.

StayinAlive

Further to the Kent Reliance Easy Access A/C's, can someone confirm that, for monthly interest, the interest does indeed show in the transaction history online. I can't find any mention of the interest for March (which should be 31st as the last working day of the month) and queried it. I was told "Please be informed that the interest will not show up online". Is this correct and, like the other recent postings, it is me that's confused?

Castle

StayinAlive said:

Further to the Kent Reliance Easy Access A/C's, can someone confirm that, for monthly interest, the interest does indeed show in the transaction history online. I can't find any mention of the interest for March (which should be 31st as the last working day of the month) and queried it. I was told "Please be informed that the interest will not show up online". Is this correct and, like the other recent postings, it is me that's confused?

Is the interest being compounded or paid away?

StayinAlive

Castle said:

Is the interest being compounded or paid away?

Compounded

dosh37

Malchester said:

StayinAlive said:

fun4everyone said:

Anyone got the Kent Reliance Easy Access Issue 79?  I opened it last night after reading all the documents.  This was in the email I received after being successful.

"If you haven't done so already, please remember to fund your account with your initial deposit within the next 7 days. Please ignore this reminder if you have submitted a request to fund your account via an ISA transfer, we will reach out to your provider and arrange the transfer of funds.

Your account opening date will start from the date the initial deposit is received. You will then have 14 days from that date to make any further deposits into your account. After this time, any further deposits will not be accepted."

!!!!!! No deposits after 14 days?  I read all the t&c and saw no mention of that.  Possibly my mistake though.  Majorly different to what I thought I was signing up to.

I've tried to call them to find out if its just wrong information.  Nobody answers the phone of course (40 minutes and counting). 

I opened an Issue 79 and got the same email as you. It does go on to say in the next paragraph, however, "Please note: Additional deposits can be made to notice and easy access accounts at any time".

I opened this account and noticed the line in the email re no further additions after 14 days. I rang them and was told any confusion was all my own fault. Their communication was alright they said and was not confusing despite being contradictory 

Ditto.

I complained about the potentially confusing wording when I phoned up.

I even suggested how it could be modified to make things more clear.

They must be aware of the problem after a number of people have phoned asking for clarification.

dosh37

StayinAlive said:

Further to the Kent Reliance Easy Access A/C's, can someone confirm that, for monthly interest, the interest does indeed show in the transaction history online. I can't find any mention of the interest for March (which should be 31st as the last working day of the month) and queried it. I was told "Please be informed that the interest will not show up online". Is this correct and, like the other recent postings, it is me that's confused?

Just checked my transaction history for Iss 79, opened 29th March. Interest dated April 5th does appear.