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  • nottsphil
    nottsphil Posts: 888 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 4 April 2025 at 7:53AM
    I opened a new one yesterday, intending to close the old one on 6 April. Can you switch from annual to monthly interest online (without human intervention)?
  • Baileys_Babe
    Baileys_Babe Posts: 6,877 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    nottsphil said:
    I opened a new one yesterday, intending to close the old one on 6 April. Can you switch from annual to monthly interest online (without human intervention)?
    Which institution and account are you referring to?
    Fashion on a ration 2025 0/66 coupons spent
    79.5 coupons rolled over 4/75.5 coupons spent - using for secondhand purchases

    One
     income, home educating family 
  • soulsaver
    soulsaver Posts: 7,067 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 4 April 2025 at 2:48PM
    nottsphil said:
    I opened a new one yesterday, intending to close the old one on 6 April. Can you switch from annual to monthly interest online (without human intervention)?
    Which institution and account are you referring to?
    The ones mentioned in their post a few posts up.
  • nottsphil
    nottsphil Posts: 888 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 4 April 2025 at 4:54PM
    nottsphil said:
    I opened a new one yesterday, intending to close the old one on 6 April. Can you switch from annual to monthly interest online (without human intervention)?
    Which institution and account are you referring to?
    The specific account discussed exclusively on this thread since yesterday lunchtime.
  • nottsphil said:
    nottsphil said:
    I opened a new one yesterday, intending to close the old one on 6 April. Can you switch from annual to monthly interest online (without human intervention)?
    Which institution and account are you referring to?
    The specific account discussed exclusively on this thread since yesterday lunchtime.
    I'm guessing Cahoot Sunny Day Saver.  Do I win a prize?
  • pfpf
    pfpf Posts: 5,264 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    how are people getting on generally with Cahoot accounts? i have an original 5% SDS but when trying to open the simple saver some time ago it never linked to my online login account. i opened another which was accepted but again never appeared online.
    i accept i never phoned cahoot but tried resolving via live chat and didn't get anywhere.
  • friolento
    friolento Posts: 3,931 Forumite
    1,000 Posts Third Anniversary Name Dropper Photogenic
    pfpf said:
    how are people getting on generally with Cahoot accounts? i have an original 5% SDS but when trying to open the simple saver some time ago it never linked to my online login account. i opened another which was accepted but again never appeared online.
    i accept i never phoned cahoot but tried resolving via live chat and didn't get anywhere.
    How did you apply, were you logged in and started the application from there?
  • allegro120
    allegro120 Posts: 2,659 Forumite
    1,000 Posts Third Anniversary Name Dropper
    friolento said:
    pfpf said:
    how are people getting on generally with Cahoot accounts? i have an original 5% SDS but when trying to open the simple saver some time ago it never linked to my online login account. i opened another which was accepted but again never appeared online.
    i accept i never phoned cahoot but tried resolving via live chat and didn't get anywhere.
    How did you apply, were you logged in and started the application from there?
    Cahoot
    I've done both, logged in and not logged in.  The result is always the same - accounts open within couple of minutes and appear online immediately.  I have all accounts displayed on the same page, with the same login I've set up when opened my first Cahoot account. 
  • pfpf said:
    how are people getting on generally with Cahoot accounts? i have an original 5% SDS but when trying to open the simple saver some time ago it never linked to my online login account. i opened another which was accepted but again never appeared online.
    i accept i never phoned cahoot but tried resolving via live chat and didn't get anywhere.
    I’ve had no issues with my Cahoot account sunny day savers. Instant transfers and no access problems 
  • janusd
    janusd Posts: 1,394 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 5 April 2025 at 10:51AM
    pfpf said:
    how are people getting on generally with Cahoot accounts? i have an original 5% SDS but when trying to open the simple saver some time ago it never linked to my online login account. i opened another which was accepted but again never appeared online.
    i accept i never phoned cahoot but tried resolving via live chat and didn't get anywhere.
    are you sure you used the same details as for your original account ? i've never had an issue opening new accounts (5 Sunny Days, at least 3 Simple Savers and a fixed bond all linked to the same login as my original current account with them) and they appeared within seconds of a successful application - though i've ensured the details used are always the same (especially email and phone)... I assume their systems find a match and assign it to the existing login - perhaps in your case, one of your application details was different and they created new logins each time ??

    btw - as previously stated, Cahoot have confirmed that you can no longer close accounts via secure messaging.  :(
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