The New Top Easy Access Savings Discussion Area

dosh37

So today (Saturday) I applied for a new Iss 79 account (4.64%).

My original Iss 77 account was still showing as 'open', despite sending a closure request secure message a few days ago.

The new account was opened successfully and appeared in the accounts list after logging out and logging back in.

I then attempted to transfer funds from the Iss 78 account (leaving just £1.00 so that the account remained open).

As it was a weekend, I had to schedule the transfer for Monday.

At this point something appeared to go wrong with the website.

Even though I was still logged on, the system asked me to login again.

I don't think it was caused by an inactivity timeout.

When I logged in again, the new account had disappeared from my accounts list!

I suspect this may be a bug in the Kent Reliance website.

I have had similar issues when opening new KR accounts in the past.

Hopefully things will get sorted on Monday.

Bridlington1

dosh37 said:

jim1999 said:

dosh37 said:

Just 2 weeks ago I opened a Kent Reliance Easy access account Iss 77 (4.55%)

Today I discovered from the MSE Top Savings list that they have subsequently introduced Iss 78 paying 4.59%.

I only found out because Charter Savings (who are also owned by 'One Savings Bank') have done something similar.

A difference of 0.04% may not sound like much but if you have savings of £85K, that's £34 over a year.

I guess they assume most savers won't be bothered to open and transfer into a new account so they create a new issue rather than increase the interest rate to existing savers.

Luckily the transfer process is relatively straightforward and not too time consuming.

Closing the old account after making the transfer does involve sending a secure message.

Looks like you might be doing it again

Doh! Indeed.

But at least you're doing it because they're pulling issues to replace them with ones at higher interest rates, after a string of cuts to savings rates in recent months it's nice to see some easy access rates briefly nudging upwards.

Kim_13

Kim_13 said:

Bridlington1 said:

@soulsaver
Saffron BS E-Saver Account (Issue 21) 4.5% £10 min

Showing online as Issue 22, I’ve just sent them a secure message asking to convert my Issue 20 to it.

There is no nominated account against my existing account, so I’ve also asked if they are able to resolve that. Last time I phoned the CS said the account couldn’t be withdrawn from to an external account, which is odd to say the least for an Easy Access.

Saffron have today processed my product switch and resolved my nominated account issue - with little more than April’s Member Loyalty RS payment plus £10 in it, much better to do it this way and wait a few days rather than going through the faff of a new application which may or may not have given me a withdrawal option at the end of it.

jaypers

Chip - Tried making a withdrawal and it’s stuck in ‘processing’…..Got the email to say I’ve made a withdrawal and balance has dropped but no funds arrived. Any ideas?

SeriousHoax

jaypers said:

Chip - Tried making a withdrawal and it’s stuck in ‘processing’…..Got the email to say I’ve made a withdrawal and balance has dropped but no funds arrived. Any ideas?

Phone them.

dealyboy

jaypers said:

Chip - Tried making a withdrawal and it’s stuck in ‘processing’…..Got the email to say I’ve made a withdrawal and balance has dropped but no funds arrived. Any ideas?

Hi @jaypers sorry to hear that, hope it arrives soon ... I made a withdrawal at about 08:30 today to my nominated Nationwide C/A from my Chip Cash ISA without issues.

jaypers

dealyboy said:

jaypers said:

Chip - Tried making a withdrawal and it’s stuck in ‘processing’…..Got the email to say I’ve made a withdrawal and balance has dropped but no funds arrived. Any ideas?

Hi @jaypers sorry to hear that, hope it arrives soon ... I made a withdrawal at about 08:30 today to my nominated Nationwide C/A from my Chip Cash ISA without issues.

Thanks for the replies. It turned up a couple of hours later…..meant to confirm. No idea why as Chip is usually immediate. 

Bridlington1

@soulsaver

Buckinghamshire BS Online Single Access Saver now 4.51% £100 £10k min. I seem to recall this was mentioned upthread but the change has now come into effect.

Also just a reminder today's the day that Family BS Market Tracker Saver drops from 4.5% to 4.32%, causing it to crash out of the top 10(ish)


EDIT: Buckinghamshire BS Online Single Access Saver has a min balance of £10k not £100. Thanks @mon3ysav3r

dealyboy

jaypers said:

dealyboy said:

jaypers said:

Chip - Tried making a withdrawal and it’s stuck in ‘processing’…..Got the email to say I’ve made a withdrawal and balance has dropped but no funds arrived. Any ideas?

Hi @jaypers sorry to hear that, hope it arrives soon ... I made a withdrawal at about 08:30 today to my nominated Nationwide C/A from my Chip Cash ISA without issues.

Thanks for the replies. It turned up a couple of hours later…..meant to confirm. No idea why as Chip is usually immediate. 

Chip withdrawal

 ... well that's slightly worrying, but it's good that you've made us aware of this 'quirk' and that everything's OK.

Bridlington1

@soulsaver

Cahoot Sunny Day Saver Issue 4 at 4.5% NLA

Replaced by Cahoot Sunny Day Saver (Issue 5) at 5% £3k max