Danske £200 Switch Offer 18/4/24-3/6/24 (NI Only)

hupik

danny13579 said:

hupik said:

I've not heard a thing since calling them 🙄

Have you still not received your welcome email and documentation from them?

Nothing, no email, no phone calls and no letter. On the call I verified all my information so they have my application. If not for the £200 I would have given up on this bank by now, as it is I'm close to giving up on them.

For clarity I phoned them via the number on website, I would never give personal details to someone calling me

danny13579

hupik said:

danny13579 said:

hupik said:

I've not heard a thing since calling them 🙄

Have you still not received your welcome email and documentation from them?

Nothing, no email, no phone calls and no letter. On the call I verified all my information so they have my application. If not for the £200 I would have given up on this bank by now, as it is I'm close to giving up on them.

For clarity I phoned them via the number on website, I would never give personal details to someone calling me

They're unbelievable. Do you know your account number? At least if the account has been opened you're eligible for the bonus.

hupik

danny13579 said:

hupik said:

danny13579 said:

hupik said:

I've not heard a thing since calling them 🙄

Have you still not received your welcome email and documentation from them?

Nothing, no email, no phone calls and no letter. On the call I verified all my information so they have my application. If not for the £200 I would have given up on this bank by now, as it is I'm close to giving up on them.

For clarity I phoned them via the number on website, I would never give personal details to someone calling me

They're unbelievable. Do you know your account number? At least if the account has been opened you're eligible for the bonus.

I don't know anything beyond "we sent stuff to your email to sign and return, if you didn't receive it contact us" & "yes, I can see a note here that we called you, I'll pass on your details to the relevant team that you've not received anything"

I may call them again next week if I don't hear anything but certainly won't be holding my breath

danny13579

hupik said:

I don't know anything beyond "we sent stuff to your email to sign and return, if you didn't receive it contact us" & "yes, I can see a note here that we called you, I'll pass on your details to the relevant team that you've not received anything"

I may call them again next week if I don't hear anything but certainly won't be holding my breath

They bring a whole new meaning to incompetence.

Are you able to log into the application portal? That's where I found out my account number. I did a test transaction by sending 1p to the account and confirmation of payee worked OK. I'm not putting anymore in until I can access the account!

35har1old

gsmh said:

I wonder why there is a NI residency requirement for a UK bank in these days of online banking. Ulster Bank and the Bank of Ireland don't require the applicant to live in Northern Ireland. Surely any bank would relish more customers? There are several British-based banks operating in NI and that doesn't seem to be a problem and residents of NI are not refused a bank account application with any British (as in Great Britain) bank. It appears discriminatory to me, if I'm honest.

If you are going to have a power of attorney in the future you would find that you would need to apply to the courts in Belfast to register as well as the UK courts and also might need to visit a branch for more form filling

35har1old

Aidanmc said:

Cant believe how inefficient this lot are!

One week since application, and just an email to say account approved

Have received sort code and account number but have yet to receive debit card or pin.
You require the debit card to register for online banking

[Deleted User]

I have got as far as sorting out online access and app operational. Filled in all the documents that needed electronically signed to start the switch on Monday but since signing haven't heard anything so no idea when the switch will happen.

Danske Bank make the Ulster Bank process look competent.

danny13579

[Deleted User] said:

I have got as far as sorting out online access and app operational. Filled in all the documents that needed electronically signed to start the switch on Monday but since signing haven't heard anything so no idea when the switch will happen.

Danske Bank make the Ulster Bank process look competent.

I filled out the switch documents today and electronically signed them. I requested the earliest possible switch completion date, whenever that will be. I've never experienced such a convoluted switching experience before.

I am now awaiting my User ID, temporary pin and debit card.

Aidanmc

35har1old said:

Aidanmc said:

Cant believe how inefficient this lot are!

One week since application, and just an email to say account approved

Have received sort code and account number but have yet to receive debit card or pin.
You require the debit card to register for online banking

When you receive your User ID (8 digit) and temporary passcode (4 digit)  by post you can log in to online banking.

Although first you need Danske ID app on phone/tablet as this is also required to get in.

Or if you dont use apps, they can send out an eSafe ID device.

They dont send out a pin for the card unless you request it. You can find the pin in Danske Mobile Banking under 'cards'

My switch completes tomorrow

danny13579

Aidanmc said:

My switch completes tomorrow

Did your switch complete OK today? Assuming you've already funnelled £1,000 through the account you should be receiving your bonus by 3rd June, then again probably best not to assume anything with Danske!