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Fuse Energy, anybody with them?
Comments
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Bills should come sometime today.
edit.. Bill is now showing in my account with DD scheduled for 7th.
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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Do they usually email/text to let you know it's ready , or is it up to the customers to check?
How's it going, AKA, Nutwatch? - 12 month spends to date = 3.24% of current retirement "pot" (as at end December 2025)0 -
You can switch on email statements in the Communications section under Settings on your online account
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Just got my first statement. Apparently my account number (which I had never seen before in the online account) is the same as my telephone number. Seems a random and not particulary secure way to generate it.
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Just this minute, have had the email 😉
How's it going, AKA, Nutwatch? - 12 month spends to date = 3.24% of current retirement "pot" (as at end December 2025)0 -
Thanks, Friday 7th August is the earliest date I can change tariff without incurring exit fees.
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Correct. Debits are marked negative and credits positive. The correction is due to them charging for gas on a daily basis - which is why the figures shown on the bill never work out as the CV is not actually the one used for billing and is only "indicative" - and the CV for one or more of those days being adjusted by NG after the initial bill has been calculated.
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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Do they calculate daily for non smart meters ? Does your bill calculate correctly using the data on the bill and the standard calculation method ? If not they will on request provide a breakdown of how the bill was calculated.
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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I'm in the process of leaving Fuse, but checking back again over the last 12 months, I've never had a gas correction ,neither a credit or a debit. Not sure why some have had such corrections but not all ?
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