Fuse Energy, anybody with them?

missile

https://forums.moneysavingexpert.com/discussion/comment/82116572#Comment_82116572

Fuse has lowest standing charge for me when I last checked

molerat

For my use their 10.91p sc tariff works out £60 pa dearer than the Eon 29.22p sc tariff so you need to do a full comparison on your personal circumstances and not just look at the cheap standing charge. Also their cheapest dual fuel offering would be with different gas and electric tariffs.

And in answer to the thread title - only until next Wednesday ! Gone back to EonNext, elec slightly dearer but gas cheaper, enough to make a big difference if we get a cold winter. At least I will be able to easily work out my gas bill going forward.

Futuristic

Is it correct they will pay £100 each referral credit even if you switch just single fuel? Looking at moving away from octopus tracker to fuse 14m but just for gas?

molerat

https://forums.moneysavingexpert.com/discussion/comment/82117860#Comment_82117860

I use around 15000 so will definitely save. Signed up to the 12 mth Eon fix with £50 per fuel exit fee (but only on change of supplier so £0 if moving internally) - if rates go down I will change tariff. £200 pa below Oct cap but £350 pa above my ending tariff 😥

MeteredOut

https://forums.moneysavingexpert.com/discussion/comment/82117442#Comment_82117442

Yes, you get the full £100 referral credit even if switching just Gas. That is exactly what I did - my Electricity is still with Octopus IOG. I have the £100 account credit in my account pending my first bill

missile

https://forums.moneysavingexpert.com/discussion/comment/82117442#Comment_82117442

They advertise this as a perk. However they do not honour it if you signed up with a discount e.g. through a comparison web site.

CeliaSeas

My EON fix is about to end, I made an account with fuse who offered a much cheaper deal of £66 a month but then said they wanted £400 up front!

I am a low user, a homeowner and have lived in the same place for around 16 years, the 400 up front makes me very reluctant to sign up🤔

jak22

Also got the £400 request, no clear reason, CS wouldn't resolve, so didn't proceed. Their SC is low and the £100 credit is a bonus, but when added to the £400 would have covered more than a year's billing.

CeliaSeas

https://forums.moneysavingexpert.com/discussion/comment/82126652#Comment_82126652

Thanks for sharing your experience. I had considered phoning them and seeing if they would negotiate. I might be prepared to go ahead if they would reduce the upfront amount to 200 or less.

Also did you approach them via a switch offer or by making an account directly? I'm wondering if the upfront requirement might differ according to how you sign up?

jak22

Direct. The £400 figure seems standard in posts about this happening.