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MoneySaving Newbie
Hi, I would like to start a topic of on these scams that a large majority of company’s seem to pull with there 50% off sales.
My partner and I were taken in by DFS's amazing offers, (don’t they always have a sale on !!) these look to good to be true a £2500 sofa for under £1000, well to cut a long story short what they don’t tell you is that they can legally put a sofa up in one of there Kensington stores for a week at full price then sell it as half price in the rest of the UK for half price, unfortunately DFS's amazing adverts may be great at getting your sofa but the quality is another aspect, ours was absolutely awful, when we tried to complain they would not exchange or refund, the sofa isn’t worth £50 never mind £1000, [glow=red,2,300]I WOULD NOT RECOMEND [/glow]this company at all, there 0% finance is a con as you need to have protection which costs an arm and a leg, get a sofa from somewhere decent and don’t give these cowboys your cash, e-mail me for more details and let me know your views here....
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My partner and I were taken in by DFS's amazing offers, (don’t they always have a sale on !!) these look to good to be true a £2500 sofa for under £1000, well to cut a long story short what they don’t tell you is that they can legally put a sofa up in one of there Kensington stores for a week at full price then sell it as half price in the rest of the UK for half price, unfortunately DFS's amazing adverts may be great at getting your sofa but the quality is another aspect, ours was absolutely awful, when we tried to complain they would not exchange or refund, the sofa isn’t worth £50 never mind £1000, [glow=red,2,300]I WOULD NOT RECOMEND [/glow]this company at all, there 0% finance is a con as you need to have protection which costs an arm and a leg, get a sofa from somewhere decent and don’t give these cowboys your cash, e-mail me for more details and let me know your views here....
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Replies
I think it's worth pointing out that most major sofa shops ofer a 5 year guarantee (I tink it's around 5 years) & this only related to the frame so if the upholstery looks tatty after a year you have no comeback & still have to keep paying for a few more years, I would agree to stay well clear.
Sorry you had a bum deal
Nickers
01/08/17 £7643.69
BIG TIP: Use your local furniture retailer; my older sister bought a suite from Laura Ashley (within Homebase) and also had mountains of problems. Eventually the suite was collected (not without many letters, tel. calls and conversations taking place and a great deal of hassle with her taking time off work, etc., etc.)...
...her replacement suite from a local furniture store is excellent. Less expensive, far better quality and without doubt a better deal all together.
Wish we'd done the same, but the hype pulls you in sometimes...
;)Mark E
As a furniture salesperson for several years I was surprised to read the first post and find that there are still people out there that believe you will get furniture worth £2500 for half price.
Of course it's all marketing to get you in the store. There isn't a large furniture retailer who doesn't do it.
And as for the 0% finance - there is no such thing in this business. The retailer has to pay the interest on the loan so it is accounted for in the sale price. As for payment protection - it is optional and don't be told otherwise.
As a conclusion the best advise I can give is forget the huge 'saving' on offer - is the furniture worth the price being asked to you personally. If it is then you have a bargain - if it's not then buy elsewhere.
See ya
DON'T BUY ANY SOFAS WITH LOOSE COVERS
IN FACT GO AND BUY SOMEWHERE ELSE
More Fool I
Jay
I have to say, that local stores and tradespeople seem to becoming more popular again these days.
Any wonder at this rate?
;)Mark E
They sell a lot and most people seem happy never seem to hear any complaints?
DFS = Dog's First Sofa
He did'nt like it, he wants his old blanket back.
Lewis Gerolemou
I have bought two regular sofas from them, as well as a sofa bed. I paid cash for them all so had no interest worries, but I was so impressed with the first that the other two followed within a month.
I knew about their Kensington scam, because one of their sales advisors whispered it to me, and I find it highly annoying that their sales last 364 days a year, but I've got to say that I'm as pleased as I could be with my furniture. The total cost of them came to about £3200 and they were worth every penny, although I guess I could have just been very lucky!
Normally* I buy that kind of thing from John Lewis or Selfridges but I found the DFS quality to be better and the prices a lot lower.
Allan
*not that I buy a sofa every week...