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E-on Next 25% Discount Winter Support Scheme

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Comments

  • i was meant to get a smart meter today but the fitter refused as he said he could not safely do the work and has sent a report saying a smart meter cannot be fitted

    i mentioned this scheme as have been eligible for the warm home discount for the last 10yrs but they said if i was eligible they would contact me but couldnt say how

    im guessing even if they did contact me now i cant have a smart meter so would not be allowed on the scheme

    i do think its unfair how you can get 50% off and have your debt wiped though it does not encourage someone to pay their bill but i guess some getting a rate 25% cheaper is not fair either

    it would be good if they could treat all customers the same without gimmicks it must cost maybe bring standing charges down for all would be a good start
    It’s worth noting that actually having the smart meter isn’t necessary for this support - you only need to agree to one being installed i.e. not refuse when offered one. Whether or not Eon actually goes ahead with the installation shouldn’t matter.
    Very good point,if they contact me about the deal i will say that ,im doubtful they will to be honest as Eon have emaile me saying they couldnt fit it but will report back if they do 

    thank you
  • gbhxu
    gbhxu Posts: 432 Forumite
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    Really shouldn't be dependant on what meter you've got
  • MultiFuelBurner
    MultiFuelBurner Posts: 2,928 Forumite
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    edited 12 October 2023 at 6:24PM
    gbhxu said:
    Really shouldn't be dependant on what meter you've got
    It really should and glad it is.

    I am a firm believer that anyone without a smart meter should not have access to any reduced rate tariffs. If they want some innovative saving tariffs and reduce rate winter tariffs on offer agree to having a smart meter installed or cut off your nose to spite your face.
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,424 Forumite
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    edited 12 October 2023 at 6:57PM
    gbhxu said:
    Really shouldn't be dependant on what meter you've got
    It really should and glad it is.

    I am a firm believer that anyone without a smart meter should not have access to any reduced rate tariffs. If they want some innovative saving tariffs and reduce rate winter tariffs on offer agree to having a smart meter installed or cut off your nose to spite your face.
    In my opinion, yes and no.  (Or perhaps, in order of the points highlighted it would more accurate to say 'no and yes'.)

    Agree to allow them to fit one where possible, yes.
    *Required* to have one, no - because this is not a smart tariff, and requiring one in order to access/stay on the tariff would unnecessarily exclude those people who cannot have one, either can't have it fitted for genuine reasons, or could have one physically fitted but it won't communicate.

    That's my only concern about suppliers making smart meters a requirement for tariffs that aren't inherently smart.  I would hope that in practice it is a case of requiring the former rather than strictly enforcing the latter.
  • gbhxu said:
    Really shouldn't be dependant on what meter you've got
    It really should and glad it is.

    I am a firm believer that anyone without a smart meter should not have access to any reduced rate tariffs. If they want some innovative saving tariffs and reduce rate winter tariffs on offer agree to having a smart meter installed or cut off your nose to spite your face.
    but they could not fit mine i didnt put the original meters in so should i just have to pay a higher rate then forever

  • Chrysalis
    Chrysalis Posts: 4,739 Forumite
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    edited 13 October 2023 at 7:34AM
    gbhxu said:
    Really shouldn't be dependant on what meter you've got
    It really should and glad it is.

    I am a firm believer that anyone without a smart meter should not have access to any reduced rate tariffs. If they want some innovative saving tariffs and reduce rate winter tariffs on offer agree to having a smart meter installed or cut off your nose to spite your face.

    Bear in mind this tariff is partially in response to energy debt, and smart meters help manage that by not having situations where bills are based on inaccurate estimates.

    Smart meters also provide access to off peak discounted energy better which in turn reduces the need for support schemes.

    However I think the fixed DD is an odd requirement in terms of debt management, as fixed DD relies on annual usage projections which are not necessarily accurate, and is also a driver of consumer debt by having consumers treat the account as all you can eat.

    I think a better way forward would perhaps be variable DD with a prepayment pot on top.  So you pay the full bill, but in winter months a portion of the pot can be used to credit the bill, so e.g. £40 premium in summer on top of variable DD, then December to February, 33% of the pot is used as a credit on the bill.

    I think its important as a deterrent to consumer debt that monthly payments react to usage.
  • gbhxu
    gbhxu Posts: 432 Forumite
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    gbhxu said:
    Really shouldn't be dependant on what meter you've got
    It really should and glad it is.

    I am a firm believer that anyone without a smart meter should not have access to any reduced rate tariffs. If they want some innovative saving tariffs and reduce rate winter tariffs on offer agree to having a smart meter installed or cut off your nose to spite your face.
    I don't feel a smart meter is of any use to the consumer.

    Any benefits are all supplier related. I do not believe the BS they keep saying that smart meters are for the benefit of the consumer

    I've got a lovely working dial meter and tend to keep it as long as possible
  • GingerTim
    GingerTim Posts: 2,654 Forumite
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    gbhxu said:
    gbhxu said:
    Really shouldn't be dependant on what meter you've got
    It really should and glad it is.

    I am a firm believer that anyone without a smart meter should not have access to any reduced rate tariffs. If they want some innovative saving tariffs and reduce rate winter tariffs on offer agree to having a smart meter installed or cut off your nose to spite your face.
    I don't feel a smart meter is of any use to the consumer.

    Any benefits are all supplier related. I do not believe the BS they keep saying that smart meters are for the benefit of the consumer

    I've got a lovely working dial meter and tend to keep it as long as possible
    Apart from potentially saving £00s thanks to time of use tariffs that require a smart meter? Hey, if you want to pay more than you have to, knock yourself out.
  • la531983
    la531983 Posts: 3,250 Forumite
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    A question.

    How will they know how much you earn?
  • gbhxu
    gbhxu Posts: 432 Forumite
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    la531983 said:
    A question.

    How will they know how much you earn?
    You tell them. Possibly have to show bank statement, wage slips or entitlement to benefit.

    Probably automatically know some customers' earning because they qualified for WHD last year

    Though, curiously, when I applied and qualified for Anglian Water's Extra Lite Tarriff (now getting water bill at half price!), yesterday, no proof of benefits was asked for.

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