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New Natwest / RBS / Ulster Bank £200 Switch Incentive

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  • rgsoton
    rgsoton Posts: 79 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 8 March 2023 at 12:39PM
    Hi

    Thanks for thread...one question - I have read conflicting answers...to switch to Natwest non fee account (Select) do I need two DDs set up on the donor account?  Martin says they ARE needed (but says this next to the Reward acc). On here however someone said they are not.

    Also don't suppose anyone has a gut feel for when this offer might end?

    Thanks for any help
  • rgsoton said:
    Hi

    Thanks for thread...one question - I have read conflicting answers...to switch to Natwest non fee account (Select) do I need two DDs set up on the donor account?  Martin says they ARE needed (but says this next to the Reward acc). On here however someone said they are not...thanks for any help
    Not needed for the Select (non-reward) current account.
  • clivep
    clivep Posts: 635 Forumite
    Part of the Furniture 500 Posts Name Dropper
    You're right, what have I got to loose. I will give it a try and transfer my Virgin current account to them. Presumably I'll get an opportunity to open their regular saver as well.
    Absolutely. Remember to ask for switch at the same time as the application, can't open current account and then ask to switch.

    That's confusing. The RBS website has 2 main options :
    * Open an RBS bank account.
    * Switch an existing bank account held elsewhere to an existing RBS account.

    That suggests I should open an RBS account before I can switch.
    Switch option is provided during the application process and that's where the data has to be put in to be eligible. You can switch at any point later on, but that wouldn't trigger the bonus payment
    The switch bonus is available to existing customers as well as new ones. So, surely, if a new customer fails to do the switch option during the application process then they can do it subsequently and qualify for the bonus as an existing customer.

  • clivep said:
    The switch bonus is available to existing customers as well as new ones. So, surely, if a new customer fails to do the switch option during the application process then they can do it subsequently and qualify for the bonus as an existing customer.

    The T&Cs for the switch have a date by which an existing customer is defined 

    If you already have an RBS Select, Foundation, Reward, Reward Silver, Select Silver, Reward Platinum, Select Platinum, Premier Select, Premier Reward, Black account or Premier Reward Black account (‘existing eligible account’) opened prior to 14th February 2023, to get £200 you must:..............

    If you open an account after this date then (for the purposes of the switch bonus) you are a "new customer" and you need to apply for a switch at the time you apply for the account. Of course, there is nothing stopping you opening an account and then at a later date applying to switch an account to RBS it's just that it won't qualify for bonus.
  • If you're an existing customer, does opening the app count as logging in? Or should I delete and reinstall then go through the set up process again?
  • flaneurs_lobster
    flaneurs_lobster Posts: 6,618 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 18 March 2024 at 4:36PM
    If you're an existing customer, does opening the app count as logging in? Or should I delete and reinstall then go through the set up process again?
    As long as "just opening the app" actually means logging in to get to your personal stuff then yes that's fine.
  • clivep
    clivep Posts: 635 Forumite
    Part of the Furniture 500 Posts Name Dropper
    clivep said:
    The switch bonus is available to existing customers as well as new ones. So, surely, if a new customer fails to do the switch option during the application process then they can do it subsequently and qualify for the bonus as an existing customer.

    The T&Cs for the switch have a date by which an existing customer is defined 

    If you already have an RBS Select, Foundation, Reward, Reward Silver, Select Silver, Reward Platinum, Select Platinum, Premier Select, Premier Reward, Black account or Premier Reward Black account (‘existing eligible account’) opened prior to 14th February 2023, to get £200 you must:..............

    If you open an account after this date then (for the purposes of the switch bonus) you are a "new customer" and you need to apply for a switch at the time you apply for the account. Of course, there is nothing stopping you opening an account and then at a later date applying to switch an account to RBS it's just that it won't qualify for bonus.
    You are, of course, absolutely correct. I had not noticed their latest definition of an existing customer. No such condition applied when we got bonuses from NatWest in January 2018.
    We've not had previous a/cs with RBS or Ulster so opened Select a/cs with both (RBS last October and Ulster last month). Bonuses have been received from both despite not being eligible!


  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    100 Posts First Anniversary Name Dropper
    edited 18 March 2024 at 4:36PM
    If you're an existing customer, does opening the app count as logging in? Or should I delete and reinstall then go through the set up process again?
    As long as "just opening the app" actually means logging in to get to your personal stuff then yes that's fine.
    Yes, opening the app and authenticating with FaceID
  • orange-juice
    orange-juice Posts: 265 Forumite
    Ninth Anniversary 100 Posts Name Dropper
    edited 8 March 2023 at 9:37PM
    Anyone on here who’ve received a switch payment in the past, managed to get one from this current campaign?

    Chanced my luck by opening a select account and switching a dormant account into it, but I haven’t received the payment, despite switch completing on the 23rd.

    Raised it with the chat team, who’ve confirmed I’ve completed all the steps, so can’t see the reason I’ve not received it and suggests the next step is to raise a formal complaint. I told a white lie when they asked whether I’d received a switch payment since 2017 though.

    So I guess I am ineligible having received one in the past but if others are receiving them too, should I continue chancing my luck? Play ignorant? Or could it come back to bite me?
  • danny13579
    danny13579 Posts: 726 Forumite
    500 Posts Second Anniversary Photogenic Name Dropper
    Anyone on here who’ve received a switch payment in the past, managed to get one from this current campaign?

    I got the RBS one in 2019 and the Ulster one yesterday.
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