New Natwest / RBS / Ulster Bank £200 Switch Incentive

Blade200

pecunianonolet said:

flaneurs_lobster said:

pecunianonolet said:

So if I opened a RBS account in December and a Natwest account in Jan and now switch into them I should be elegible for the bonus. 

Yes, assuming you did not receive a switch bonus from any NatWest Group bank between1st October 2017 and 13th February 2023.

What comms are they sending out? Lloyds kept me in the loop nicely with text messages. 

Who? I've had switch confirmations by SMS giving completion dates from RBS (account opened in the 1990's) and NatWest (account opened last week).

Initiated the switches yesterday with RBS and Natwest and no comms at all, no email, no text. 

I passed my id verification about 2 hours ago with Natwest and still haven't received any email with my account details. It asked what my sort code and acc number I'm switching from but also never provided a switching date for me to select.

overspender22

Expotter said:

grizzlegrizzle said:

Expotter said:

AmityNeon said:

kisaki757 said:

This is my first time trying to use one of these offers (for any bank). I currently have a joint account with Santander. I want to switch to NatWest, preferably the free account ("Select" acct).

I might be daft but don't understand how to initiate the switch. From their website, I go "Switch here". It takes me further down the page where the legal stuff is and below that there is a section with "All okay? Apply for a bank account online today. " When I hit "continue" there, I only get these options:

• Open a sole Select account
• Open a Joint Select account
• Change my existing NatWest current account to a Select account
• Switch a current account held elsewhere to my existing NatWest current account

I don't get it, how do I switch???

You can't switch to NatWest if you don't hold a NatWest account, so you need to open the account first. The switch application is integrated into the current account application, although if you do experience problems, you can always switch after the account is already open (last option).

According to the T&C:

1. New customers

 To get £200, you must:

 (a) apply online for a NatWest Select, Reward, Premier Select or Premier Reward account (‘new eligible account’) via natwest.com or the mobile app from 14th February 2023. The application must then successfully result in an open account. Please note that in some cases, if you apply for a NatWest Select or Reward account and do not meet criteria for that particular account type, we can open a Foundation account for you instead. If this happens you will still be eligible for this offer if you also meet conditions 1(b), 1(c) and 1(d) below;

(b) as part of your application, transfer a non-NatWest current account to your new eligible account (which includes closing your non-NatWest current account and moving all your payment instructions [if any] to your new eligible account) using the Current Account Switch Service online or via the mobile app;

(c) deposit £1,250 into your new eligible account within 60 days of opening your new eligible account; and

(d) log into our mobile banking service within 60 days of opening your new eligible account.

I believe this means that new customers must switch at the time of application in order to qualify, only existing customers, i.e with accounts opened before 14/02/23 can initiate a switch at any time.

If you're a new customer without a NatWest account then as soon as you open a NatWest account you become an existing customer.

You can initiate your account switch separately from the account application and still qualify for the bonus. 

Not according to their T&C

2. Existing customers
If you already have a NatWest Select, Foundation, Reward, Reward Silver, Select Silver, Reward Platinum, Select Platinum, Premier Select, Premier Reward, Black account or Premier Reward Black account (‘existing eligible account’) opened prior to 14th February 2023

It specifically defines existing customers as those with accounts opened before Feb 14th/2023

Already pointed out 6 posts before

FirstCoffee

I opened a NatWest current account in 2021. No switch or bonus involved - I just opened it.

I switched away from NW in early 2022 (to get a bonus with another bank) so I was only with NW for about six months.

Nevertheless, I've not received a switching bonus from NatWest before, so I wonder what my chances are if I switch back to them?

Reading about some of your applications being declined, I'm wondering whether they'll take a similarly dim view of my application. What do you think?

Zanderman

FirstCoffee said:

I opened a NatWest current account in 2021. No switch or bonus involved - I just opened it.

I switched away from NW in early 2022 (to get a bonus with another bank) so I was only with NW for about six months.

Nevertheless, I've not received a switching bonus from NatWest before, so I wonder what my chances are if I switch back to them?

Reading about some of your applications being declined, I'm wondering whether they'll take a similarly dim view of my application. What do you think?

You'll be eligible for the switch bonus if you meet the T&C. If you didn't have a switch bonus from them before then you should be eligible now.  The fact that you had an account with them before is irrelevant. 

anna42hmr

overspender22 said:

Same - no correspondence via email but received the letter today to sign and return. What a rubbish way of account opening. 

I have just received a text from Ulster stating "your current account is now open.   Your welcome pack detailing the conditions and benefits of your account will be with you in the next 10 days" so looks like they have progressed mine to (which isn't to bad considering they must have only received the returned signed form yesterday or today.   

LightKnow

Usually ok with switch but NatWest seems all mismatch or something

First email indicates email changed or updated ( this makes no sense)

3 email your account is set up 

4th email your account is set up and ready to use ( even though I don't have unique number but got my bank card just a day a go)

5th email your service will be set up on this date ( am assuming account is up but it the actual switch hasn't taken place , as my old bank is still active)


Do I register or will I get unquie number by post? If I am registering. Out what two options do I pick   personal or permier customer or credit card only customer???

sheffieldeagle

Hi

I had the same experience so went in to chat and they gave me my account details so I could sign up to online banking. When I registered it gave me my customer number from last time I banked with them. This may explain why I wasn't given the option to register during the account application and the lack of a formal welcome email or letter. You choose 'Personal' and you will need your account number, sort code and debit card number.

Cheers

LeoMar

Blade200 said:

pecunianonolet said:

flaneurs_lobster said:

pecunianonolet said:

So if I opened a RBS account in December and a Natwest account in Jan and now switch into them I should be elegible for the bonus. 

Yes, assuming you did not receive a switch bonus from any NatWest Group bank between1st October 2017 and 13th February 2023.

What comms are they sending out? Lloyds kept me in the loop nicely with text messages. 

Who? I've had switch confirmations by SMS giving completion dates from RBS (account opened in the 1990's) and NatWest (account opened last week).

Initiated the switches yesterday with RBS and Natwest and no comms at all, no email, no text. 

I passed my id verification about 2 hours ago with Natwest and still haven't received any email with my account details. It asked what my sort code and acc number I'm switching from but also never provided a switching date for me to select.

I'm switching to RBS, and they also asked me for sort code/account no details for the account I'm switching from but didn't ask for a switch date. I have looked at the Switching Guide and point 17 states "Are account opening and account switching all part of the same process? Account opening and account switching are separate processes. We have to carry out ‘know your customer’ security checks as part of our account opening process. Once these are complete to our satisfaction you can choose and agree your switch date." So looks like we select this at a later date.

LeoMar

LeoMar said:

Blade200 said:

pecunianonolet said:

flaneurs_lobster said:

pecunianonolet said:

So if I opened a RBS account in December and a Natwest account in Jan and now switch into them I should be elegible for the bonus. 

Yes, assuming you did not receive a switch bonus from any NatWest Group bank between1st October 2017 and 13th February 2023.

What comms are they sending out? Lloyds kept me in the loop nicely with text messages. 

Who? I've had switch confirmations by SMS giving completion dates from RBS (account opened in the 1990's) and NatWest (account opened last week).

Initiated the switches yesterday with RBS and Natwest and no comms at all, no email, no text. 

I passed my id verification about 2 hours ago with Natwest and still haven't received any email with my account details. It asked what my sort code and acc number I'm switching from but also never provided a switching date for me to select.

I'm switching to RBS, and they also asked me for sort code/account no details for the account I'm switching from but didn't ask for a switch date. I have looked at the Switching Guide and point 17 states "Are account opening and account switching all part of the same process? Account opening and account switching are separate processes. We have to carry out ‘know your customer’ security checks as part of our account opening process. Once these are complete to our satisfaction you can choose and agree your switch date." So looks like we select this at a later date.

Update: just received text message from RBS stating “Thanks for switching to us. We’re working with your old bank to move all regular payments and instructed them to transfer the balance and close the account on 02/03/2023…” so looks like they do the switch straight away without the option of selecting a switch date.

anna42hmr

I've had my text from Ulster today they are switching the account on 1 March, so looks like it is in progress