Cazoo added a PX onto my order and I didn’t have one

Standingstrong

Wonka_2 said:

Standingstrong said:

powerful_Rogue said:

Standingstrong said:

cymruchris said:

Nearlyold said:

baser999 said:

I’m going on line now, checking out the Cazoo clearance stock to see what else they have in the ‘under £200’ section 😂

They're only available to those who've suffered the most extraordinary multiple misfortune with banks over the last year, closed accounts, lost accounts, lost payments, Cifas markers, fraud enquiries etc.

Could soon add a CCJ to that list if the balance isn't settled quickly. Surprised court papers haven't already been issued, but depends on how recent the transaction was. 

Coming up to two months now but they just told me on the phone I can no longer buy or sell with them or email or ring 

They have upto six years to issue proceedings to claim the money back. Now it's been highlighted, I expect they will now look to recover the money.

I’ve asked them do you need anything else from me they said blaitantly “no we do not want to deal or speak on this matter the matter is done DONT contact us again “ 

In which case expect the car to disappear fairly soon given you've not paid for it

This isn't going to end with you having a £20k car for £175 

Well it have the car is in my name they transferred the ownership to me I even said take car back they said no it’s yours , they DO NOT want to deal with me again 

powerful_Rogue

Standingstrong said:

powerful_Rogue said:

Standingstrong said:

cymruchris said:

Nearlyold said:

baser999 said:

I’m going on line now, checking out the Cazoo clearance stock to see what else they have in the ‘under £200’ section 😂

They're only available to those who've suffered the most extraordinary multiple misfortune with banks over the last year, closed accounts, lost accounts, lost payments, Cifas markers, fraud enquiries etc.

Could soon add a CCJ to that list if the balance isn't settled quickly. Surprised court papers haven't already been issued, but depends on how recent the transaction was. 

Coming up to two months now but they just told me on the phone I can no longer buy or sell with them or email or ring 

They have upto six years to issue proceedings to claim the money back. Now it's been highlighted, I expect they will now look to recover the money.

I’ve asked them do you need anything else from me they said blaitantly “no we do not want to deal or speak on this matter the matter is done DONT contact us again “ 

May well be they will go via their company solicitor to reclaim the money. As above, this won't be the end of the matter.

Wonka_2

daveyjp said:

What happened to your damaged A class?  

What happened is a load of posts have disappeared from that story - that was the magical £30k+ AMG250 that had been delivered with 17" wheels and a base interior wasn't it  

baser999

Standingstrong said:

powerful_Rogue said:

Standingstrong said:

cymruchris said:

Nearlyold said:

baser999 said:

I’m going on line now, checking out the Cazoo clearance stock to see what else they have in the ‘under £200’ section 😂

They're only available to those who've suffered the most extraordinary multiple misfortune with banks over the last year, closed accounts, lost accounts, lost payments, Cifas markers, fraud enquiries etc.

Could soon add a CCJ to that list if the balance isn't settled quickly. Surprised court papers haven't already been issued, but depends on how recent the transaction was. 

Coming up to two months now but they just told me on the phone I can no longer buy or sell with them or email or ring 

They have upto six years to issue proceedings to claim the money back. Now it's been highlighted, I expect they will now look to recover the money.

I’ve asked them do you need anything else from me they said blaitantly “no we do not want to deal or speak on this matter the matter is done DONT contact us again “ 

Probably been passed to their debt recovery side
I fail to see how OP doesn't seem to think there’s anything untoward in all of this 

Brie

Standingstrong said:

Wonka_2 said:

In which case expect the car to disappear fairly soon given you've not paid for it

This isn't going to end with you having a £20k car for £175 

Well it have the car is in my name they transferred the ownership to me I even said take car back they said no it’s yours , they DO NOT want to deal with me again 

Well if I didn't pay my mortgage it wouldn't matter that the house was in my name and that I had possession of it.  The bank would simply swoop down and reclaim it for non payment.  

Supposedly you had the money to pay for the car 2 months back and you didn't do that so supposedly you still have the money in your bank account.  Why don't you simply pay them what you have admitted you owe them?  Beginning to think you are someone I know who is a serial complainer who likes to dis companies for fun!!!      

sheramber

Standingstrong said:

Exodi said:

Standingstrong said:

Wonka_2 said:

Standingstrong said:

Wonka_2 said:

So it's suggesting you traded in a car for £75 ? Or that you're paying £75 for your new car ?

What did you actually pay ? And how are you paying ? - monthly or all paid up front ?

I paid £20,400 for the new car 

and they added a Px which I didn’t know about which was £20,325 

and I paid a 99 delivery on top of it ,

i don’t know what they’ve done but there now accusing me of Part exchange fraud and I can’t buy of cazoo again 

Still not adding up 

So was the car £20k and you've paid nothing ? Or was the car £40k and you think you've got a bargain for £20k ?

All should be very easy to prove/disprove

I agreed to pay £20,400 for the car and they added a Px onto it and deducted £20325 , and I paid delivery so £174 I paid altogether and they’re saying I done Px fraud ??? 

How did I do that when I didn’t even put a PART EXCHANGE onto my order !!! 

I’ve put a complaint into them 

One of the most painful threads I've read with all the drip fed information, but to be clear, from reading the above and your earlier comment:

Standingstrong said:

No what they done was they added a random part exchange to my order which I didn’t have ,

i was buying the car out right , and the guy on delivery said you got a Px ? I said no I don’t and he called up and asked why there’s a Px on my order and they just gave me the car ..

Will I get any comebacks off this it’s been two months now and I’ve not heard anything 

So let me get this right.

You've bought a £20,400 car with £99 delivery = £20,499 payable.

They mistakenly deducted £20,325 for a Part Exchange that you didn't ask for and doesn't exist. This meant you paid £174 for the car in total... and this was a couple of months ago?

I can understand why they might be going ballistic if you've got a £20k+ car on your driveway that you paid £174 for.

Except for asking the delivery driver if he's sure that's right, have you made any other action to remedy this? Did you have to pay before you received the car or after?

Personally, I wouldn't touch the car and would be on the phone to them non-stop if I had noticed I'd been changed £174 for a £20k+ car...

I paid before online before placing order , 

im using the car as we speak got logbook through post everything is at the norm ..

bit fuming with the response I had from them 

If you paid online before placing the order that is an unusual arrangement.  You would normally place your order then pay what is shown as due.

How did they know what you were paying for?

Did you pay the full price £20,000 before placing the order or how did you know to pay £174 before you got the invoice when the car was delivered.?

Standingstrong

sheramber said:

Standingstrong said:

Exodi said:

Standingstrong said:

Wonka_2 said:

Standingstrong said:

Wonka_2 said:

So it's suggesting you traded in a car for £75 ? Or that you're paying £75 for your new car ?

What did you actually pay ? And how are you paying ? - monthly or all paid up front ?

I paid £20,400 for the new car 

and they added a Px which I didn’t know about which was £20,325 

and I paid a 99 delivery on top of it ,

i don’t know what they’ve done but there now accusing me of Part exchange fraud and I can’t buy of cazoo again 

Still not adding up 

So was the car £20k and you've paid nothing ? Or was the car £40k and you think you've got a bargain for £20k ?

All should be very easy to prove/disprove

I agreed to pay £20,400 for the car and they added a Px onto it and deducted £20325 , and I paid delivery so £174 I paid altogether and they’re saying I done Px fraud ??? 

How did I do that when I didn’t even put a PART EXCHANGE onto my order !!! 

I’ve put a complaint into them 

One of the most painful threads I've read with all the drip fed information, but to be clear, from reading the above and your earlier comment:

Standingstrong said:

No what they done was they added a random part exchange to my order which I didn’t have ,

i was buying the car out right , and the guy on delivery said you got a Px ? I said no I don’t and he called up and asked why there’s a Px on my order and they just gave me the car ..

Will I get any comebacks off this it’s been two months now and I’ve not heard anything 

So let me get this right.

You've bought a £20,400 car with £99 delivery = £20,499 payable.

They mistakenly deducted £20,325 for a Part Exchange that you didn't ask for and doesn't exist. This meant you paid £174 for the car in total... and this was a couple of months ago?

I can understand why they might be going ballistic if you've got a £20k+ car on your driveway that you paid £174 for.

Except for asking the delivery driver if he's sure that's right, have you made any other action to remedy this? Did you have to pay before you received the car or after?

Personally, I wouldn't touch the car and would be on the phone to them non-stop if I had noticed I'd been changed £174 for a £20k+ car...

I paid before online before placing order , 

im using the car as we speak got logbook through post everything is at the norm ..

bit fuming with the response I had from them 

If you paid online before placing the order that is an unusual arrangement.  You would normally place your order then pay what is shown as due.

How did they know what you were paying for?

Did you pay the full price £20,000 before placing the order or how did you know to pay £174 before you got the invoice when the car was delivered.?

A month after It was delivered I see the mistake and cazoo said DONT come near us again.

there fault i guess 🤦‍♂️

Standingstrong

Wonka_2 said:

daveyjp said:

What happened to your damaged A class?  

What happened is a load of posts have disappeared from that story - that was the magical £30k+ AMG250 that had been delivered with 17" wheels and a base interior wasn't it  

Seems to me u cant afford a Mercedes’  

powerful_Rogue

Standingstrong said:

sheramber said:

Standingstrong said:

Exodi said:

Standingstrong said:

Wonka_2 said:

Standingstrong said:

Wonka_2 said:

So it's suggesting you traded in a car for £75 ? Or that you're paying £75 for your new car ?

What did you actually pay ? And how are you paying ? - monthly or all paid up front ?

I paid £20,400 for the new car 

and they added a Px which I didn’t know about which was £20,325 

and I paid a 99 delivery on top of it ,

i don’t know what they’ve done but there now accusing me of Part exchange fraud and I can’t buy of cazoo again 

Still not adding up 

So was the car £20k and you've paid nothing ? Or was the car £40k and you think you've got a bargain for £20k ?

All should be very easy to prove/disprove

I agreed to pay £20,400 for the car and they added a Px onto it and deducted £20325 , and I paid delivery so £174 I paid altogether and they’re saying I done Px fraud ??? 

How did I do that when I didn’t even put a PART EXCHANGE onto my order !!! 

I’ve put a complaint into them 

One of the most painful threads I've read with all the drip fed information, but to be clear, from reading the above and your earlier comment:

Standingstrong said:

No what they done was they added a random part exchange to my order which I didn’t have ,

i was buying the car out right , and the guy on delivery said you got a Px ? I said no I don’t and he called up and asked why there’s a Px on my order and they just gave me the car ..

Will I get any comebacks off this it’s been two months now and I’ve not heard anything 

So let me get this right.

You've bought a £20,400 car with £99 delivery = £20,499 payable.

They mistakenly deducted £20,325 for a Part Exchange that you didn't ask for and doesn't exist. This meant you paid £174 for the car in total... and this was a couple of months ago?

I can understand why they might be going ballistic if you've got a £20k+ car on your driveway that you paid £174 for.

Except for asking the delivery driver if he's sure that's right, have you made any other action to remedy this? Did you have to pay before you received the car or after?

Personally, I wouldn't touch the car and would be on the phone to them non-stop if I had noticed I'd been changed £174 for a £20k+ car...

I paid before online before placing order , 

im using the car as we speak got logbook through post everything is at the norm ..

bit fuming with the response I had from them 

If you paid online before placing the order that is an unusual arrangement.  You would normally place your order then pay what is shown as due.

How did they know what you were paying for?

Did you pay the full price £20,000 before placing the order or how did you know to pay £174 before you got the invoice when the car was delivered.?

A month after It was delivered I see the mistake and cazoo said DONT come near us again.

there fault i guess 🤦‍♂️

I thought that's what they said to you today when you phoned, two months after purchase.

Hmmmm...........

Standingstrong

powerful_Rogue said:

Standingstrong said:

sheramber said:

Standingstrong said:

Exodi said:

Standingstrong said:

Wonka_2 said:

Standingstrong said:

Wonka_2 said:

So it's suggesting you traded in a car for £75 ? Or that you're paying £75 for your new car ?

What did you actually pay ? And how are you paying ? - monthly or all paid up front ?

I paid £20,400 for the new car 

and they added a Px which I didn’t know about which was £20,325 

and I paid a 99 delivery on top of it ,

i don’t know what they’ve done but there now accusing me of Part exchange fraud and I can’t buy of cazoo again 

Still not adding up 

So was the car £20k and you've paid nothing ? Or was the car £40k and you think you've got a bargain for £20k ?

All should be very easy to prove/disprove

I agreed to pay £20,400 for the car and they added a Px onto it and deducted £20325 , and I paid delivery so £174 I paid altogether and they’re saying I done Px fraud ??? 

How did I do that when I didn’t even put a PART EXCHANGE onto my order !!! 

I’ve put a complaint into them 

One of the most painful threads I've read with all the drip fed information, but to be clear, from reading the above and your earlier comment:

Standingstrong said:

No what they done was they added a random part exchange to my order which I didn’t have ,

i was buying the car out right , and the guy on delivery said you got a Px ? I said no I don’t and he called up and asked why there’s a Px on my order and they just gave me the car ..

Will I get any comebacks off this it’s been two months now and I’ve not heard anything 

So let me get this right.

You've bought a £20,400 car with £99 delivery = £20,499 payable.

They mistakenly deducted £20,325 for a Part Exchange that you didn't ask for and doesn't exist. This meant you paid £174 for the car in total... and this was a couple of months ago?

I can understand why they might be going ballistic if you've got a £20k+ car on your driveway that you paid £174 for.

Except for asking the delivery driver if he's sure that's right, have you made any other action to remedy this? Did you have to pay before you received the car or after?

Personally, I wouldn't touch the car and would be on the phone to them non-stop if I had noticed I'd been changed £174 for a £20k+ car...

I paid before online before placing order , 

im using the car as we speak got logbook through post everything is at the norm ..

bit fuming with the response I had from them 

If you paid online before placing the order that is an unusual arrangement.  You would normally place your order then pay what is shown as due.

How did they know what you were paying for?

Did you pay the full price £20,000 before placing the order or how did you know to pay £174 before you got the invoice when the car was delivered.?

A month after It was delivered I see the mistake and cazoo said DONT come near us again.

there fault i guess 🤦‍♂️

I thought that's what they said to you today when you phoned, two months after purchase.

Hmmmm...........

Yes and that’s why I’m complaining today as that’s what the answer still is , I don’t get why there so aggy  with me