We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Friend has paid off last advance payment and needs to apply for another
Options
Comments
-
I can only see that as quite rude! Tomtom works for DWP
I'm quite sure some people do misuse these advances, but not everybody. The idea that nobody falls into hardship over the Christmas period when it is freezing cold is plainly incorrect.It's Christmas, everybody asks for a budgeting advance to buy presents, I mean replace white goods
0 -
Grumpelstiltskin said:If your friend is on Universal Credit she shouldn't be using that money to pay vultures like Lowell.
Start hereDebt-Free Wannabe Sticky - Provit & Statute Barred Letters, Defaults, Help and Guidance, All Here... — MoneySavingExpert Forum
She should stop paying them and use her money for important things like Rent, Utilities food etc.
OK That won't solve her immediate problem but if she does sort her debts out it hopefully will stop the vicious circle of advances..0 -
But she paid this out of her wages yesterday. Will this still qualify even though it still shows £67.61 outstanding ? But she already paid
OP's friend will need to ask DWP this on the phone: some DWP staff do have the ability to do this if the reason for the advance is genuine.
0 -
flower77g said:But she paid this out of her wages yesterday. Will this still qualify even though it still shows £67.61 outstanding ? But she already paid
OP's friend will need to ask DWP this on the phone:
0 -
and specifically this suggestion made earlier is incorrect - some DWP staff can over-ride itUntil it shows as repaid on the system, they won't be able to issue another advance, as the system will block it and this cannot be overriden1
-
flower77g said:for the various naysayers answering this thread, it is possible for the DWP when answering the phone to proceed with an advance even if the eralier advance isn't shown as paid off on the online portal.
See example from thread below where someone is given an advance even where the first one is *nearly* paid off
UC Budgeting Advance Paid Off, how soon can i get another Advance? - Benefits and HMRC - Consumer Action Group
but while DWP *can* do this it does not mean that DWP *will* do this. Phone and ask.flower77g said:and specifically this suggestion made earlier is incorrect - some DWP staff can over-ride itUntil it shows as repaid on the system, they won't be able to issue another advance, as the system will block it and this cannot be overridenThere is an advances screen in the claimants UC account that the DWP agent accesses, and it lists all of the different kinds of advances (new claim advance, change of circs advance, budgeting advance etc). They are either available if they apply to that claimant, or they are greyed out and unavailable to select, with a short description as to why they are not applicable (e.g, claimant has had earnings in the last 6 APs in excess of the allowable amount for a budgeting advance, or claimant still has outstanding repayments on an advance). There is no scope for the agent to override this - it's either available or it is not.If an advance is available and not greyed out, then the agent must determine if the requested reason for the advance is allowable or not (e.g, white goods vs Christmas presents), and there I am sure some subjective discretion may be applied (or not) depending with whom you speak.
8 -
Very useful information neds, thanks for that. I'm sure that will be useful if anyone else asks for advice about budgeting advances.
2 -
There is no scope for the agent to override this - it's either available or it is not.0
-
flower77g said:There is no scope for the agent to override this - it's either available or it is not.0
-
flower77g said:There is no scope for the agent to override this - it's either available or it is not.
7
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards