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Friend has paid off last advance payment and needs to apply for another

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  • I can only see that as quite rude! Tomtom works for DWP 

    I'm quite sure some people do misuse these advances, but not everybody.   The idea that nobody falls into hardship over the Christmas period when it is freezing cold is plainly incorrect.

    It's Christmas, everybody asks for a budgeting advance to buy presents, I mean replace white goods

  • If your friend is on Universal Credit she shouldn't be using that money to pay vultures like Lowell.

    Start hereDebt-Free Wannabe Sticky - Provit & Statute Barred Letters, Defaults, Help and Guidance, All Here... — MoneySavingExpert Forum

    She should stop paying them and use her money for important things like Rent, Utilities food etc.

    OK That won't solve her immediate problem but if she does sort her debts out it hopefully will stop the vicious circle of advances..
    She is not paying her Lowell’s with her uc money she pays her rent through it. 
  • But she paid this out of her wages yesterday. Will this still qualify even though it still shows £67.61 outstanding ? But she already paid 

    OP's friend will need to ask DWP this on the phone: some DWP staff do have the ability to do this if the reason for the advance is genuine.    

  • poppy12345
    poppy12345 Posts: 18,880 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    flower77g said:
    But she paid this out of her wages yesterday. Will this still qualify even though it still shows £67.61 outstanding ? But she already paid 

    OP's friend will need to ask DWP this on the phone:

    Indeed, which has been advised several times but the OP seems to be ignoring that advice, 6 pages in and they are still ignoring it.
  • and specifically this suggestion made earlier is incorrect - some DWP staff can over-ride it 
    Until it shows as repaid on the system, they won't be able to issue another advance, as the system will block it and this cannot be overriden
  • poppy12345
    poppy12345 Posts: 18,880 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    edited 17 December 2022 at 4:26PM
    Very useful information neds, thanks for that. I'm sure that will be useful if anyone else asks for advice about budgeting advances.
  • flower77g
    flower77g Posts: 146 Forumite
    Sixth Anniversary 100 Posts Name Dropper Combo Breaker
    edited 17 December 2022 at 4:27PM
    There is no scope for the agent to override this - it's either available or it is not.
    Indeed, an agent can't change their own UC role.   It can still be overridden: hence some DWP staff can over-ride this.
  • flower77g said:
    There is no scope for the agent to override this - it's either available or it is not.
    Indeed, an agent can't change their own UC role.   It can still be overridden: hence some DWP staff can over-ride this.
    How can they over ride this ? I need to let my friend know as she’s in a right pickle 
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