Spectos/Royal Mail Monitoring and Posting Panel

HonestJohn

NBLondon said:

Got an outgoing package today (2 jiffys with stamps on).  Picked up my phone to log it and I have an urgent message asking me if I've received the package.  It was sent 24 Tracked as usual so wonder if RM had a holdup.

If it is tracked you can check that yourself. It is Spectos that seem to be having the problems at the moment.

aardvaak

I went into rest last September but dispite them saying I am active again I still have no invite, I am now short of stamps - Why is this happening? Normally I get an invite a few weeks after rest ends

Annft

I went into 'rest' stage June 2024 and the ready stage December 2024. Still showing Amber on app. I am receiving books to log, like other members, thought this was a technical prob, but just received another one today!
obviously waiting for a space in my area, never waited this long tho.

aardvaak

Annft said:

I went into 'rest' stage June 2024 and the ready stage December 2024. Still showing Amber on app. I am receiving books to log, like other members, thought this was a technical prob, but just received another one today!
obviously waiting for a space in my area, never waited this long tho.

I have received nothing, annoying as I am very close to 2500 points

NBLondon

Got a query from Spectos this morning:

We noticed that some of your items have a last read location that is not the closest Royal Mail location to your address. Could you please confirm whether you have recently changed your address? If so, kindly provide us with the date of your move.

This is the current address we have for you on our system: xxxxxxxxxx, LONDON, xxxxxxx

Please note that in some cases, Royal Mail may deliver from a location that is further away. We are conducting this review to ensure the accuracy of our data.

We appreciate your cooperation and look forward to your reply.

Hmm - which is more likely?  I've changed address but not told you and set up redirection... or RM are using a different office/depot for some rounds?  

gt94sss2

I've recently ended my rest period and received my initial presentation pack.

They are the The Vicar of Dibley stamp set - sadly due to the speed royal mail has been increasing prices, those for specified values are now insufficient to use on their own...

clairecymru

Just checked my app and I am finally back live again. I went into my rest period in June last year and have been “ready” since the beginning of December. Think I may have forgotten what to do. 

MDMD

clairecymru said:

Just checked my app and I am finally back live again. I went into my rest period in June last year and have been “ready” since the beginning of December. Think I may have forgotten what to do. 

There’s hope for others who have been resting for similar times! I think I went onto the rest period last September and ready since April this year. So maybe it needs to wait for someone else in my area to cycle off in September before they will let me back on.

quoia

Do ALL of us have exactly the same INSTANT NEWS displayed at the same time ?

At the moment, started a few days ago, I have ....

"Instant News
Please ALWAYS enter any test letters you receive.
Open your app, click the red button at the bottom of the screen and scan the QR code.
Please then enter the time and date you have received the test letter and pop the RFID tag (small brown envelope) into your closest postbox."

ANYONE GOT ANYTHING DIFFERENT ?

It's just that I thought it was a "general broadcast" to the world of Mailagents ...

... because an individual message would come through as a QUERY ?

But then whilst doing a bit of "housekeeping" (checking awarded points) I found that I had been credited with returning a RFID for a test letter that I had NOT recorded as having received !!!

I've checked and can find no evidence of the item, no envelope nor letter that would have been in it.
Given I do not discard anything until the survey is 100% finished I'm certain that it never arrived.

So a bit ODD that NO QUERY for this "ERROR" but that Instant News was suggested not recording a test letter.


Anyone else had 10 points awarded for an RFID they never received/returned ?

Dizzycap

gt94sss2 said:

I've recently ended my rest period and received my initial presentation pack.

They are the The Vicar of Dibley stamp set - sadly due to the speed royal mail has been increasing prices, those for specified values are now insufficient to use on their own...

I haven't received a presentation pack for ages, just 6 books of stamps instead of 4.......