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Spectos/Royal Mail Monitoring and Posting Panel

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  • silvercar
    silvercar Posts: 49,545 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    received the email that I’ve finished 6 months of active duty and my rest period starts…..except I’ve had nothing to post or receive since I took a week’s holiday at the end of May.

    So I’ve effectively had only 4 months being active and really have already spent 2 months resting. I’d did raise a ticket about this, but the only reply I had was that it’s been passed to a colleague to deal with.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Dizzycap
    Dizzycap Posts: 1,082 Forumite
    1,000 Posts Second Anniversary Photogenic Debt-free and Proud!
    edited 22 July at 1:02AM
    quoia said:
    Dizzycap said:
    Dizzycap said:
    Is anyone else having problems with the app? I have tried to report CD/UA update several times this evening and it's just a blank page.
    No, although there was an app update a few days ago. I would suggest checking for an app update if you haven't already done so and see if that helps:-)
    Last app update was 08/06/25. Most problems with data entry and app speed are down to the systems at Spectos.
    I updated my App last week, so obviously behind the trend.......
    So you're not currently on version 1.14.0 ??
    I am since my app update.........
    I've not had any issues with the update & am continuing as being active with more bundles arriving and postings through August - So can't be bad. 
    ~ NSD 2025 - NSD July 25/20 (x💯)
    # Spectos/Royal Mail Monitoring and Posting Panel - Ongoing
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  • Bellz008
    Bellz008 Posts: 2 Newbie
    First Post Photogenic
    It looks like I'm back on the live panel after a very long break. They rested me back in February 2024, then after 6 months I was on Amber, waiting for a space, been parked there for nearly a year.
    However, yesterday, as I returned from work, I was greeted with a very familiar looking package! I knew straight away it was a couple of books ;), posted from a business. I recorded them on the app, but I'm still Amber and I've received nothing from Spectos saying I'm going live, so it's a mystery for sure!! I've constantly been doing both UM and CDM since being parked though, so get their emails/updates etc.
    Has anyone else been in this situation? I nudged them back in June, to check if there was a problem (been running out of stamps :D) and was told there were no spaces in my area. Very strange indeed.
  • Annft
    Annft Posts: 147 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Bellz008 said:
    It looks like I'm back on the live panel after a very long break. They rested me back in February 2024, then after 6 months I was on Amber, waiting for a space, been parked there for nearly a year.
    However, yesterday, as I returned from work, I was greeted with a very familiar looking package! I knew straight away it was a couple of books ;), posted from a business. I recorded them on the app, but I'm still Amber and I've received nothing from Spectos saying I'm going live, so it's a mystery for sure!! I've constantly been doing both UM and CDM since being parked though, so get their emails/updates etc.
    Has anyone else been in this situation? I nudged them back in June, to check if there was a problem (been running out of stamps :D) and was told there were no spaces in my area. Very strange indeed.
    Yes, I'm the same. came off resting last December and received a box yday with a book. Still showing as Amber on app! does this mean we are back on panel or not??
  • adamp87
    adamp87 Posts: 900 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    Coming up to the end of my sixth month stint, at least I'll request it as I will be travelling a bit the next few months for work - haven't really had much to do to be honest. Mostly just receiving letters and posting back the trackers, think I've had 2 parcels of books in that tmie to post been a bit quiet.

    Anyone know when the current unaddressed mail survey ends? Feel it's been gong on for months. - we never get much of this to begin with so it's always just reporting 0 99% of the time too.
  • beanielou
    beanielou Posts: 95,468 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    adamp87 said:
    Coming up to the end of my sixth month stint, at least I'll request it as I will be travelling a bit the next few months for work - haven't really had much to do to be honest. Mostly just receiving letters and posting back the trackers, think I've had 2 parcels of books in that tmie to post been a bit quiet.

    Anyone know when the current unaddressed mail survey ends? Feel it's been gong on for months. - we never get much of this to begin with so it's always just reporting 0 99% of the time too.
    I think it ends on Sunday. 
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
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  • HonestJohn
    HonestJohn Posts: 1,193 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 25 July at 10:18AM
    The email invite you recieved will list the 5 week period. Beware that the survey will be on the app long past the required dates. 
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • MDMD
    MDMD Posts: 1,556 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Annft said:
    Bellz008 said:
    It looks like I'm back on the live panel after a very long break. They rested me back in February 2024, then after 6 months I was on Amber, waiting for a space, been parked there for nearly a year.
    However, yesterday, as I returned from work, I was greeted with a very familiar looking package! I knew straight away it was a couple of books ;), posted from a business. I recorded them on the app, but I'm still Amber and I've received nothing from Spectos saying I'm going live, so it's a mystery for sure!! I've constantly been doing both UM and CDM since being parked though, so get their emails/updates etc.
    Has anyone else been in this situation? I nudged them back in June, to check if there was a problem (been running out of stamps :D) and was told there were no spaces in my area. Very strange indeed.
    Yes, I'm the same. came off resting last December and received a box yday with a book. Still showing as Amber on app! does this mean we are back on panel or not??
    I just received an email from them, also still on Amber:

    IMPORTANT- PLEASE READ BELOW

    You are still currently in the "Ready" status and waiting for a space to become available in your area.

    You potentially will receive an item/s over the next few weeks commencing 21st July 2025. This is due to a technical issue from planning, and should be solved by 18th August 2025.

    Please log them like normal and return the RFID tag (small brown envelope) as soon as possible; that would be greatly appreciated. You will still get the points allocated to you for processing the item/s. 

    Thank you for your support with the measurement, and we hope to have you back with us very soon. Keep an eye out for an invitation to take part when a space becomes available.

    Kind regards,

    Your Mailagents Team 
  • Bellz008
    Bellz008 Posts: 2 Newbie
    First Post Photogenic
    MDMD said:
    Annft said:
    Bellz008 said:
    It looks like I'm back on the live panel after a very long break. They rested me back in February 2024, then after 6 months I was on Amber, waiting for a space, been parked there for nearly a year.
    However, yesterday, as I returned from work, I was greeted with a very familiar looking package! I knew straight away it was a couple of books ;), posted from a business. I recorded them on the app, but I'm still Amber and I've received nothing from Spectos saying I'm going live, so it's a mystery for sure!! I've constantly been doing both UM and CDM since being parked though, so get their emails/updates etc.
    Has anyone else been in this situation? I nudged them back in June, to check if there was a problem (been running out of stamps :D) and was told there were no spaces in my area. Very strange indeed.
    Yes, I'm the same. came off resting last December and received a box yday with a book. Still showing as Amber on app! does this mean we are back on panel or not??
    I just received an email from them, also still on Amber:

    IMPORTANT- PLEASE READ BELOW

    You are still currently in the "Ready" status and waiting for a space to become available in your area.

    You potentially will receive an item/s over the next few weeks commencing 21st July 2025. This is due to a technical issue from planning, and should be solved by 18th August 2025.

    Please log them like normal and return the RFID tag (small brown envelope) as soon as possible; that would be greatly appreciated. You will still get the points allocated to you for processing the item/s. 

    Thank you for your support with the measurement, and we hope to have you back with us very soon. Keep an eye out for an invitation to take part when a space becomes available.

    Kind regards,

    Your Mailagents Team 
    I also received the same email, looks like we're not back on yet then!!
  • millie
    millie Posts: 1,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have had it too and have just started my rest period
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