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Courier Cost Cutting Feedback/Discussion thread

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  • sandiep
    sandiep Posts: 915 Forumite
    beaney50 wrote: »
    Bought a bed from ebay (French style with large wooden bed head and stead with mattress ) small double. I need to get it from Bristol to Bournemouth. A van will probably cost me around £90 + a day`s work and the courier I phoned quoted £110. Any ideas on how I could get it cheaper?


    Hi

    Have you got a courier sorted for this one yet. If not PM me, as I have a large number of couriers that I can get to quote for you.

    Kind regards
    Sandra
  • ArmitageShanks
    ArmitageShanks Posts: 1,905 Forumite
    Dear Sir Madam,

    Reference: Prepaid Parcel Worldwide Express Ltd

    I am taking this opportunity to thank you for the business you have given us to date and to thank you for your continued support !

    We have grown our business by offering rates which we consider to be "cost effective" and a "customer service" level which our customers like.

    We have made important changes over the weekend which will improve the reliability of the website and the speed of each page opening has been increased.

    The staff that have been looking after you have been

    Lisa Bowey

    Yevette Nevison (Because nobody can spell her name we are calling her Laura)

    Danielle Sykes

    With immediate effect Lisa Bowey is no longer working with the company, it is believed she has gone to a competitor so she will I have no doubt be contacting you in the near future using the information she has obtained whilst working with us.

    With a customer base that is increasing by the day and relationship with DHL that is second to none, I would like to assure all of you that despite any rumours that may begin to circulate that

    Prepaid Parcel Worldwide Express Ltd is still in business ! You can see for yourself by following this link how we compare with others on ebay !

    http://forums.moneysavingexpert.com/showthread.html?p=7289981#post7289981


    We will continue to go from strength to strength !

    We are committed to offering the "Highest level of Customer Service" and "Value for Money" of any Internet based Parcel Company.

    The Directors of the Company are

    Paul Harrison - Financial Director - 07837 407574

    Ali Eftekhar Khonsari - Operations Director - 07811 250729

    Our Customer Services team is

    Yevette Nevison email // laura@ppwexpress.com <[EMAIL="laura&#64;ppwexpress.com"]mailto:laura@ppwexpress.com[/EMAIL]> Company Mobile: (08:30 - 17:00hrs) 07530 279037

    Danielle Sykes email // danielle@ppwexpress.com <[EMAIL="danielle&#64;ppwexpress.com"]mailto:danielle@ppwexpress.com[/EMAIL]> Company Mobile: (08:30 - 17:00hrs) 078266 23788



    I would ask you for your continued support and would like to again reassure you that despite any rumours that may be put around we are here to stay and will continue to grow.I am aware that other companies have run up bills with their suppliers, gone out of business and left their customers with lots of problems...............this will not happen !

    Should you have any queries please contact either myself or Ali to discuss matters further

    To remind of our current services

    They are as follows

    Domestic Parcel Delivery - UK
    Domestic Parcel Delivery - Ireland
    European Parcel Delivery - See website
    International Parcel Delivery - By Air - Contact us for details
    Nationwide Sameday Service - Sameday Delivery Service - Throughout the UK and Europe

    Coming Soon - Pallet Delivery and Collection Service for United Kingdom and Europe (Using Palletways Ltd) for 1-6 pallets call Yevette and Danielle for more details.

    Also we are launching a Home Delivery Service of Huckleberry Fruit Smoothies (in packs of 18 and 36) ........................they have a shelf life of 2 years and have a similar taste to Innocent and Tropicana...............at a fraction of the price !

    For more information please call Paul on 07837 407574.

    Should you require any assistance please contact the undersigned

    Yours sincerely


    Paul Harrison
    Worries me a little as thats a similar kind of email that payperdrop sent before decending from reasonable if not reputable DHL agents to theifs! But will see!

    No shame in Lisa going, she did my head in at times.

    Prices still seem to be edging up and up though.

    Obviously been checking this thread out, I wonder if they know who's who?!!
  • Welcome_2
    Welcome_2 Posts: 220 Forumite
    Prepaid Parcel Worldwide Express Ltd IS payperdrop

    The email you get when you sort out a DHL is them!

    This is PPW
    [FONT=&quot]DEAR

    THANKS FOR USING PREPAID PARCEL. IF YOU HAVE RECEIVED THIS EMAIL CONFIRMATION, THEN WE WILL HAVE RECEIVED YOUR BOOKING FORM AND YOUR COLLECTION WILL BE ARRANGED AS REQUESTED. IN THE EVENT OF A COLLECTION FAILURE PLEASE FORWARD THIS CONFIRMATION TO US.
    FOR URGENT QUERIES, PLEASE RING 01159 762 020 MON - FRI.

    PICK UP FROM

    DELIVER TO:
    PACKAGE DETAILS:

    length cm: 0
    width cm:
    height cm: 0

    package weight kg: 0.00
    package contents: EBAY
    item value: 100+

    THANKS FOR YOUR BOOKING !![/FONT]
    This was PayPerDrop!

    THANKS FOR USING PAYPERDROP. IF YOU HAVE RECEIVED THIS EMAIL CONFIRMATION, THEN WE WILL HAVE RECEIVED YOUR BOOKING FORM AND YOUR COLLECTION WILL BE ARRANGED AS REQUESTED. IN THE EVENT OF A COLLECTION FAILURE PLEASE FORWARD THIS CONFIRMATION TO US.
    FOR URGENT QUERIES, PLEASE RING 0871 218 0506 MON - FRI.

    PICK UP FROM
    DELIVER TO:

    PACKAGE DETAILS:

    length cm: 27
    width cm: 20
    height cm: 17

    package weight kg: 3.00
    package contents: DVD BOX SET
    item value: £50-£60

    THANKS FOR YOUR BOOKING !!

    I have forwarded this post and email form them to DHL for them to check. Its good if you can offer a good deal but to scam dhl out of millions is not
    a good deal for anyone its thief!
  • muddyfox470
    muddyfox470 Posts: 589 Forumite
    Part of the Furniture Combo Breaker
    Also if they were a proper established company, they should understand it is ILLEGAL for Lisa to take any sort of trade book with her to the new company. Something about colluding with competitors...
    Student Moneysaving Expert :beer:
  • IanMitchel
    IanMitchel Posts: 19 Forumite
    Part of the Furniture Combo Breaker
    A little worried now, I arranged for PPW to collect my parcel today, should I cancel?
  • I used ppp and found them to be extemely unhelpful. Their customer service is practically non existant and trying to get a reply to an email is impossible.
    The phone is constantly engaged or you get an answer machine.
    I too have received that email from them today and it sounds ominous!

    I now use these guys who I found on ebay http://search.ebay.co.uk/_W0QQfgtpZ1QQfrppZ25QQsassZukQ5fcourierQ5fexpress

    I book my parcels with them direct from their site as the prices are cheaper than they are on ebay.
    Their customer service is excellent and I haven't had a problem with them with over 100 parcels.
    Their prices are very reasonable (especially their European Prices)
  • Ooops
    Forgot to give you the link to their site:
    http://ukcourierexpress.web.officelive.com/default.aspx

    And these guys DO give you a discount for block bookings
  • ArmitageShanks
    ArmitageShanks Posts: 1,905 Forumite
    I used ppp and found them to be extemely unhelpful. Their customer service is practically non existant and trying to get a reply to an email is impossible.
    The phone is constantly engaged or you get an answer machine.
    I too have received that email from them today and it sounds ominous!

    I now use these guys who I found on ebay http://search.ebay.co.uk/_W0QQfgtpZ1QQfrppZ25QQsassZukQ5fcourierQ5fexpress

    I book my parcels with them direct from their site as the prices are cheaper than they are on ebay.
    Their customer service is excellent and I haven't had a problem with them with over 100 parcels.
    Their prices are very reasonable (especially their European Prices)

    I can tell you now their european prices arn't anything special, at all.

    Out of interest if you 'buy 10' how quickly do you have to use them up?
  • Out of interest if you 'buy 10' how quickly do you have to use them up?

    I always use mine up pretty quickly but there's no time limit than I'm aware of.

    I sent a parcel to Slovenia weighing 31kgs and measuring 110x50x50 for £33.99 with these guys.
    I was quoted upwards from £75+Vat from others.

    Do you know any others where I could have got it cheaper as my business is picking up with Slovenian and Slovakian sales.
  • ArmitageShanks
    ArmitageShanks Posts: 1,905 Forumite
    ABC.....

    Quote: Nazitf
    Originally Posted by ArmitageShanks viewpost.gif
    What day have you booked it for?

    Yes is the answer to your question, the way we do it is just email the booking details to them and then send the amount via paypal direct to them, unprompted; no booking form etc. We always request confirmation and normally send them I reminder in the morning.

    We're stopping using them as much as possible now, for international parcels we use Express Packages Deliveries , the chap that runs it 'Richard' is always very helpful, prices are good and are for up to 30kg, they use parcelforce. For places he doesn't have listed you just email him for a quote.
    I phoned them up this morning to find out what the status of my booking was. They reiterated what ArmitageShanks (thanks btw ;) ).

    While PPP is the cheapest way to send my parcel to Italy, their price does not include insurance! - there's always a catch :rolleyes: . They quoted me a whopping £7 per kilo insurance!!

    I've therefore re-searched different couriers and found ArmitageShanks' recommendation the cheapest (thanks again! :beer: ). They use Parcelforce with tracking facilities and parcels will be insured for up to £150! :D

    Hope this helps someone!
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