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Amazon Newday ending November
edited 11 August 2022 at 9:44PM in Credit cards
127 replies 9.8K views
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Using your old credentials.
I presume I’ll get a final bill and/or end of contract letter through the post?
(I aren’t going to try and contact them as it’ll be wasting my time on hold etc)
Anyway, as they said in advance, from the 11th November I've been able to log into the Pulse app and online with the same details as I had on the Amazon card app/online and my direct debit has come out as normal and the remaining balance will be carried forward on the next (and final) statement and be taken out in full by direct debit next month. In fact I got an email the other day confirming all that and that I will get my accrued points added to my Amazon gift card balance automatically by the end of December. So far, so good and all going to plan.
I've never dealt with this via NewDay, but my expectation based on other closed credit cards is that either the refund fails (although this tends to be for cards closed a very long time) or the refund goes through which triggers a new statement being issued indicating a positive balance, which is then either automatically refunded or you can call them to claim a refund.