Oh dear Asda Mobile increasing prices from 26 September
73 replies 7.1K views
Take a look what's changing
Phone calls to any UK mobile and landline number
15p per minute
Current pricing: 4p per minute
UK text messages up to 160 characters
10p per text
Current pricing: 4p per text
Mobile data usage throughout the UK and Europe
10p per MB
Current pricing: 4p per MB
As of 26th September we're making it free to call voicemail from your Asda mobile (currently 4p per minute).
Our European roaming cap for in-bundle usage is also reducing from 25GB to 5GB from this date (regardless of bundle allowance).
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Did they email or text you? Not received anything myself yet.
Is it all PAYG customers?
I've just phoned and spoken to someone who sent me my PAC straight away and said that I should use up my balance. When I requested a refund he didn't think that was possible until I read him what it said on their website.
He then put me on hold and returned saying that they would refund my card for the balance of my account.
When I pointed out that they did not have any card details as I used a top up to credit my phone he simply replied that in that case I would receive an e gift card. (didn't exactly inspire confidence but we shall see).
I'll give it until the end of the week and if I haven't received anything call back.
I'll also report back here and have no intention of using the PAC until I have received my refund.
I see they offer a £4 bundle with unlimited minutes/texts, which would work out cheaper if you know you need to make a few calls, or sit on hold to a call center 😉
After just 26 minutes you'd be better off .
I too have an RWG sim in the same phone so for now I shall continue with RWG being my main phone and text out sim but the Asda sim is my original phone number so I will be reluctant to move this to RWG for now, this will be my phone calls/text messages in from banks/doctors/dentists etc. I hope I am wrong but I just cannot see how RWG can provide free calls and texts indefinitely. If I need to use data then RWG 250 mb just about gives me enough to look up something occasionally and it renews every month.
What a palaver having to keep moving around just to save a few £. In my case £5 per month wouldn’t break the bank but my husband also wants a phone so that is £120 a year. We just do not use anything like that amount between us so paying Asda or RWG for a few calls/texts/data will still be cheaper for us than 2 x monthly contracts.
With Asda Mobile there is no contract available to buy, only bundles as and when required. Can't quite see the business plan behind this.
I was filling in the form for the Asda refund but then it said that as soon as I submit it, I won't be able to use it, so I'll wait until I've got the new network up and running
Like some of the users above, the new rates don't break the bank, but it's the principle of the thing - did they just think that since a huge bunch of old Three customers had just moved to them, they wouldn't bother to move again so soon? Tough luck...