Kroo bank discussion

RebekahR

271230

SarahLu said:

Wanted to open an account with Kroo but the app says its "not ready to process my application just yet". I wonder if this is normal, or if they've had an influx of applications due to the increase in interest rate today?

I'm trying to register for a account. I've got the verification code but I can't put it in as all the numbers go in the first box and don't move along! Any one got past this stage?

SarahLu

RebekahR said:

271230

SarahLu said:

Wanted to open an account with Kroo but the app says its "not ready to process my application just yet". I wonder if this is normal, or if they've had an influx of applications due to the increase in interest rate today?

I'm trying to register for a account. I've got the verification code but I can't put it in as all the numbers go in the first box and don't move along! Any one got past this stage?

Yes, I managed to register okay, I just typed the code in. It says it will contact me when I can apply. Have you tried tapping each box and putting a digit in each?

RebekahR

Scrap that i've been able to move on one screen to the putting your name page but won't go further lol

RebekahR

Oooh now i'm through to password stage but it won't light green for me to continue

SarahLu

RebekahR said:

Oooh now i'm through to password stage but it won't light green for me to continue

That means your password isn't meeting their requirements. Try adding a number or a special character or if theres any part of your name in it try taking that out.

RebekahR

And I give up for the day ... I'll try again later! Even after a phone reboot it's having none of it

janusdesign

is anyone else having an issue downloading statements from the Android app ? I keep getting the "something went wrong, please try again" red box...

SanguineOnSaturn

I can download statrments ok. Saves them into a downloads folder.

I got the overdraft invite email just now.

Prepare for the unexpected with an interest rate of 24.9% EAR/APR representative (variable). No fees. No penalties. Phew.

RebekahR

SarahLu said:

RebekahR said:

Oooh now i'm through to password stage but it won't light green for me to continue

That means your password isn't meeting their requirements. Try adding a number or a special character or if theres any part of your name in it try taking that out.

It was 9 digits with a number and a !

SarahLu

RebekahR said:

SarahLu said:

RebekahR said:

Oooh now i'm through to password stage but it won't light green for me to continue

That means your password isn't meeting their requirements. Try adding a number or a special character or if theres any part of your name in it try taking that out.

It was 9 digits with a number and a !

Did it have a capital letter?