Chase 1.5% Easy Access

EthicsGradient

cymruchris said:

djpailo said:

Daliah said:

k_man said:

The Chase systems will be getting some hammer this morning.

Expect a few errors, timeouts, and something went wrong messages

Needless scaremongering

Not really no. Lots of IT systems are never prepared for the demand when a good deal appears on HotUKDeals or MSE. 

It hasn't made it onto the daily update of the main Bankings & Savings page yet.... So that might have an ongoing impact when it does.

It is there, but they haven't yet updated the title from "0.95% easy access..." yet. The "easy access accounts - what we'd go for" section starts (and has done, for several hours) "The top easy-access account is the one linked to Chase's app-only current account..."

cymruchris

EthicsGradient said:

cymruchris said:

djpailo said:

Daliah said:

k_man said:

The Chase systems will be getting some hammer this morning.

Expect a few errors, timeouts, and something went wrong messages

Needless scaremongering

Not really no. Lots of IT systems are never prepared for the demand when a good deal appears on HotUKDeals or MSE. 

It hasn't made it onto the daily update of the main Bankings & Savings page yet.... So that might have an ongoing impact when it does.

It is there, but they haven't yet updated the title from "0.95% easy access..." yet. The "easy access accounts - what we'd go for" section starts (and has done, for several hours) "The top easy-access account is the one linked to Chase's app-only current account..."

You're right - it's not on the front page summary - but when you click in, it's there. I'm sure it'll update soon enough. 

soulsaver

soulsaver said:

n1david said:

Opened account this morning.  Transferred £1 at 11.25 to test that the transfer was set up properly.  That went through in minutes.  Set up transfer of £20k.  Still not arrived.  Chase tell me alternately that transfers are delayed and taking time to go through, and that there may be a problem and I need to get the Faster Payments ID from the sending bank (which I have, but Chase haven't asked for it again since I got it from First Direct).  I think they are a bit overwhelmed but a bit of consistent messaging would be reassuring...

Y my £5 got there in a blink but I've got the follow up £20k plus in for the last few hours cyberspace, too. Bear in mind FP is close of play next day guarantee, tho'..
1stD confirmed it's not 'held'.

Funds still hadn't arrived after 8 hours... But IstDirect (FD) shot themselves in the foot: The funds arrived back in my FD account late evening - it WAS held for fraud checks after all, but they cba to call or text to correct the CS previous incorrect info. or clear the stop.

And 'cos it's 'now late',
and 'a lot', it... 'won't/can't go'. 
So I have to press the CS to try smaller payments ...
and the 1st of 3 £10ks has just arrived in Chase. 

ETA - all arrived now, leaving me daily limit headroom for tomorrow.

FD - Nil points for service - you've slipped.

ZeroSum

EthicsGradient said:

cymruchris said:

djpailo said:

Daliah said:

k_man said:

The Chase systems will be getting some hammer this morning.

Expect a few errors, timeouts, and something went wrong messages

Needless scaremongering

Not really no. Lots of IT systems are never prepared for the demand when a good deal appears on HotUKDeals or MSE. 

It hasn't made it onto the daily update of the main Bankings & Savings page yet.... So that might have an ongoing impact when it does.

It is there, but they haven't yet updated the title from "0.95% easy access..." yet. The "easy access accounts - what we'd go for" section starts (and has done, for several hours) "The top easy-access account is the one linked to Chase's app-only current account..."

I don't think it's included in the main bit as it's linked to a current account.

Virgin have had a 1% account for about a month now, which beats the 0.95% but isn't included in title for same reason

george4064

soulsaver said:

soulsaver said:

n1david said:

Opened account this morning.  Transferred £1 at 11.25 to test that the transfer was set up properly.  That went through in minutes.  Set up transfer of £20k.  Still not arrived.  Chase tell me alternately that transfers are delayed and taking time to go through, and that there may be a problem and I need to get the Faster Payments ID from the sending bank (which I have, but Chase haven't asked for it again since I got it from First Direct).  I think they are a bit overwhelmed but a bit of consistent messaging would be reassuring...

Y my £5 got there in a blink but I've got the follow up £20k plus in for the last few hours cyberspace, too. Bear in mind FP is close of play next day guarantee, tho'..
1stD confirmed it's not 'held'.

Funds still hadn't arrived after 8 hours... But IstDirect (FD) shot themselves in the foot: The funds arrived back in my FD account late evening - it WAS held for fraud checks after all, but they cba to call or text to correct the CS previous incorrect info. or clear the stop.

And 'cos it's 'now late',
and 'a lot', it... 'won't/can't go'. 
So I have to press the CS to try smaller payments ...
and the 1st of 3 £10ks has just arrived in Chase. 

ETA - all arrived now, leaving me daily limit headroom for tomorrow.

FD - Nil points for service - you've slipped.

I had a similar experience with HSBC.

£1 arrived safely, follow up £10k didn’t arrive. Contacted HSBC through the app to check payment, they said it’s gone through fine and not being held up by any checks. Then a few hours later after that, HSBC text me to say fraud has been detected and to phone them, as it was out hours I couldn’t phone them but they proceeded to suspend my account.

Hopefully I’ll be able to sort today.

TBC15

Can you open a joint account? If so will you both have £85000 protection?

Joe9090

TBC15 said:

Can you open a joint account? If so will you both have £85000 protection?

https://www.fscs.org.uk/what-we-cover/banks-building-societies/

sausage_time

george4064 said:
I had a similar experience with HSBC.

£1m arrived safely, follow up £10k didn’t arrive. 

I hope you did not mean £1m! That would exceed FSCS protection. 

Daliah

TBC15 said:

Can you open a joint account? If so will you both have £85000 protection?

Joint accounts are not offered at present.

george4064

sausage_time said:

george4064 said:
I had a similar experience with HSBC.

£1m arrived safely, follow up £10k didn’t arrive. 

I hope you did not mean £1m! That would exceed FSCS protection. 

Oops, meant to put £1.