📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Child & Co RBS Branch to close

Options
1424345474853

Comments

  • Se1Lad
    Se1Lad Posts: 344 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    A further update - I requested a chequebook for the Premier Reward account and today received a chequebook for both accounts.  Strangely the book for the Standard Select account says ‘Premium Account’ on the front and on each cheque, and the book for the Premier Reward account doesn’t!

  • ForumUser7
    ForumUser7 Posts: 2,465 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Se1Lad said:
    A further update - I requested a chequebook for the Premier Reward account and today received a chequebook for both accounts.  Strangely the book for the Standard Select account says ‘Premium Account’ on the front and on each cheque, and the book for the Premier Reward account doesn’t!

    My standard select chequebook is like the bottom one in your picture and does not say premium account. I’d suggest that they’ve somehow got confused, if the account numbers are definitely the wrong way around
    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
  • Se1Lad
    Se1Lad Posts: 344 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Se1Lad said:
    A further update - I requested a chequebook for the Premier Reward account and today received a chequebook for both accounts.  Strangely the book for the Standard Select account says ‘Premium Account’ on the front and on each cheque, and the book for the Premier Reward account doesn’t!

    My standard select chequebook is like the bottom one in your picture and does not say premium account. I’d suggest that they’ve somehow got confused, if the account numbers are definitely the wrong way around
    Will be interesting to see if there is any difference in the paper statements when they arrive.
  • WillPS
    WillPS Posts: 5,160 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    edited 11 May 2023 at 8:35PM
    The 'Premium Account' one is the old design. It was slightly redesigned to remove all the instructions (which had references to Visa) and other pages before the cheques, and the 'Premium Account' wordmark went at the same time. The watermark on the cheques is also slightly more prominent on the newer design.

    Nowt to do with account type, everyone at 15-80-00 gets this no matter if they've got one of these super smancy bespoke accounts or a bog standard Select.

    Statements are the same, except obviously these have the account type printed on them.

    Incidentally - I finally remembered to pop my Drummonds debit card in to a Tesco ATM and pressed 'Order cheque book'. This was late on Wednesday last week, and it hasn't arrived (yet).
  • Se1Lad
    Se1Lad Posts: 344 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    WillPS said:
    The 'Premium Account' one is the old design. It was slightly redesigned to remove all the instructions (which had references to Visa) and other pages before the cheques, and the 'Premium Account' wordmark went at the same time. The watermark on the cheques is also slightly more prominent on the newer design.

    Nowt to do with account type, everyone at 15-80-00 gets this no matter if they've got one of these super smancy bespoke accounts or a bog standard Select.

    Statements are the same, except obviously these have the account type printed on them.

    Incidentally - I finally remembered to pop my Drummonds debit card in to a Tesco ATM and pressed 'Order cheque book'. This was late on Wednesday last week, and it hasn't arrived (yet).
    It’s odd that I received an old book and new book at the same time.  I’ve just checked in the premium account version and as you said it does reference Visa Debit cards.  It’s also amusing that both books mention ‘important notes inside’ on the front - but the new style doesn’t have any notes inside!
  • Booo! Statements have changed for the worse - I liked the dinky size of the previous format, but had some bog standard A4s through the post today.
  • Se1Lad said:
    A further update - I requested a chequebook for the Premier Reward account and today received a chequebook for both accounts.  Strangely the book for the Standard Select account says ‘Premium Account’ on the front and on each cheque, and the book for the Premier Reward account doesn’t!

    My standard select chequebook is like the bottom one in your picture and does not say premium account. I’d suggest that they’ve somehow got confused, if the account numbers are definitely the wrong way around
    They're likely using up old stock given the Fleet Street address is probably on it's way to becoming flats by now.
  • gary1312
    gary1312 Posts: 170 Forumite
    Third Anniversary 100 Posts Photogenic Name Dropper
    Booo! Statements have changed for the worse - I liked the dinky size of the previous format, but had some bog standard A4s through the post today.
    Do they still have the Child branding?

    I did get one of these new-style statements for my NatWest Reward last week and was wondering if RBS would also be changing format.
  • gary1312 said:
    Booo! Statements have changed for the worse - I liked the dinky size of the previous format, but had some bog standard A4s through the post today.
    Do they still have the Child branding?

    I did get one of these new-style statements for my NatWest Reward last week and was wondering if RBS would also be changing format.
    Still branded, but had badly-registered print - the yellow ink in the logo was offset to the left and looked a bit shabby
  • Se1Lad
    Se1Lad Posts: 344 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Booo! Statements have changed for the worse - I liked the dinky size of the previous format, but had some bog standard A4s through the post today.
    I got my first statement a few weeks ago and it was the smaller size with the Child & Co branding in the corner.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.