Child & Co RBS Branch to close

Theleak250

It only works in working hours if I remember correctly?

gary1312

Theleak250 said:

It only works in working hours if I remember correctly?

I did recall that, but it's been a few days now and we've been checking fairly regularly. I think it's gone for good.

scottishbank

gary1312 said:

Theleak250 said:

It only works in working hours if I remember correctly?

I did recall that, but it's been a few days now and we've been checking fairly regularly. I think it's gone for good.

Yes, I'm also trying to set up the account using the link, but it also seems that link is gone :-(

scottishbank

I wish I applied for the account before year's end 😞 

IanManc

gary1312 said:

New Child & Co chequebook.

I've just received a Child chequebook. 

Mine has "Premium Account" written under "Child & Co". On the cover and on the cheques this is so indistinctly printed that you can't read it.

Also on the cheques the name and logo are printed higher than on the one in the picture. That means that on mine the top edge of "Child & Co" and the top quarter of the logo are missing. The cheques look like they've been mocked up at home by someone.

I'm really disappointed and I would be embarrassed to use them because they're printed so poorly I think their genuineness would be doubted.

confederated

Looks like the 'old' form is now defunct. Is there now no way to open a Drummonds account?

Theleak250

If you really wanted account, I think you can visit the branch and apply in the branch. (Just like a normal RBS/Natwest). And they will really try to push you to do it online. At one time there was an application form you could print out but that was years ago, don’t know if it’s still about. 

Marchitiello

Theleak250 said:

If you really wanted account, I think you can visit the branch and apply in the branch. (Just like a normal RBS/Natwest). And they will really try to push you to do it online. At one time there was an application form you could print out but that was years ago, don’t know if it’s still about. 

It has not been possible to open an account in Branch for some years unless  you were a lottery winner and were dealt by the team upstairs.

But I can confirm with 100% certainty that RBS is not longer allowing new accounts to be allocated to Drummonds, no even the Premier Team can do anything about it. Before, if you helped opening an account for your child (7yo or 11yo), the child was automatically allocated the parent's branch, and so Drummonds if you were a customer, but now they are allocated a generic RBS Sort Code. As matter of fact there is no one working customer facing in the Charring Cross branch (only by appointment), just the doorman that has been there for years, has now been trained to help you to use the self service machines...

Theleak250

wow, it really is over. Well it was good while it lasted, I have held accounts at both Child and Drummonds and having the card was pretty cool, but I closed the accounts as they were not used. Let us hope RBS make some effort to keep the brands going but it doesn't look good.

Silverstone11

I’ve got a Child branded account. I was thinking of changing it to a joint account, I wonder what would happen @Marchitiello do you know anything about how the existing accounts are being handled, given you seem well informed on no new accounts being offered, or is this just based on your experience of getting a non-linked (joint) new account for a family member. Welcome views from others too who might have tried something similar.