Child & Co RBS Branch to close

[Deleted User]

That is awful. I can’t even make out the logo on the cover. 

ForumUser7

WillPS said:

what a downgrade. Alignment of the logos on both the cover and the pages is awful

At least they're still bothering with it at all.

Was going to order another C&C Chequebook - glad I didn't bother! It's good they haven't dropped the brand entirely, but disappointing for it to lose the signature chequebook

Theleak250

Its days are numbered. I can’t see it lasting much longer. 

WillPS

Theleak250 said:

Its days are numbered. I can’t see it lasting much longer. 

It closed in 2022... there's no sign at all of the branding disappearing.

They could have ditched it from debit cards when the branch changed to Mastercards. They didn't - in fact they even sent out leaflets and emails with C&Co branding to advise of the change!

They could have ditched it from printed statements when they changed the design to match the digital ones. They didn't - and in fact the digital ones got C&Co branding for the first time as a result of the change.

They could have ditched it from cheque books when they discontinued the fancy design. They didn't.

There's even been some added weirdness recently where Child & Co customers (as well as Holts and Drummonds customers) have been purposefully excluded from being able to access the RBS Travel Account.

My instinct is that as long as Drummonds and Holts are still about Child & Co will continue to exist too.

Theleak250

I have had several accounts with child, when I first opening the account the local manager contacted me and said hello, I was somewhat surprised seeing as I was only earning 22k at the time! The second time I opened the account a few years ago earning far more, while the branch was still open, nothing. I think the service is gone. Unless you qualify for RBS premium. I will
be interested what the card looks like at the next redesign .

gary1312

Theleak250 said:

I have had several accounts with child, when I first opening the account the local manager contacted me and said hello, I was somewhat surprised seeing as I was only earning 22k at the time! The second time I opened the account a few years ago earning far more, while the branch was still open, nothing. I think the service is gone. Unless you qualify for RBS premium. I will
be interested what the card looks like at the next redesign .

I'd say that kind of personal service is gone at most financial institutions, though. Unless, as you say, one perhaps earns a bit more and qualifies for some kind of premium account, although these forums hold many stories of people saying that the benefits and personal service that one used to get on those kind of accounts is no longer what it was. 

I'm actually wondering if the lower quality on the newer Child chequebooks coincides with any redesign of other RBS brands? I don't hold a standard RBS chequebook and only have my original Drummonds one but I'd be interested to see if it's maybe the same design for all the brands with only the logos being different. It would be cheaper and cheque design is hardly a priority for any financial institution. 

I'd certainly agree with @WillPS in that there have been several opportune moments to ditch Drummonds and Child (I exclude Holts as they still actively market the brand) and none have been taken. Our fancy debit cards, let's face it, the main point of the whole thing for most on here, are safe for a while.

Theleak250

Incidentally I hold an account at Natwest and the new chequebook is of the same design as the new child one in terms of printing of the logo and quality. 

WillPS

Yep, received an Ulster one which was exactly the same stock with a different logo printed on.

gary1312

It would appear that "the form" may be no more.

A colleague of mine has been soliciting advice on moving bank accounts and tidying up her finances. I mentioned my own method of an account for wages and bills with another for day-to-day spending, along with a recommendation that a NatWest Reward for bills, Select for spending and a Digital Regular Saver for starting to build some savings would be a good start. A request to see my debit card followed, along with an explanation that even though my local bank branch is the NatWest round corner, I'm actually an RBS customer because of fancy cards from faux-private bank brands etc etc. Anyway, I Whatsapped her the form and she reported a dead link. Same for me when I checked. Messrs Child and Co may, finally, really be closed to new business.

My colleague is genuinely fuming about this..............she really liked the Child & Co debit card!

gsmh

That form does occasionally disappear and is inaccessible, but then it pops up again. Hopefully that's the case this time.