Child & Co RBS Branch to close

Se1Lad

Se1Lad said:

PloughmansLunch said:

Booo! Statements have changed for the worse - I liked the dinky size of the previous format, but had some bog standard A4s through the post today.

I got my first statement a few weeks ago and it was the smaller size with the Child & Co branding in the corner.

2nd Child & Co and 1st NatWest Statement arrived today.  Apart from the branding in the corner the formatting is identical 

WillPS

Yep. Statement formats between RBS and Natwest were pretty much the only thing which hadn't been harmonised between the two, presumably to ensure they were still sending out statements which would fit already-issued binders.

At a guess this change allows Natwest Group to no longer do the printing themselves - instead they can just send them to any secure facility with a standard A4 printer. At the very least they wouldn't need specialised printing equipment if they are still doing it in-house.

[Deleted User]

It looks cheap but at least they kept the branding. 

Se1Lad

[Deleted User] said:

It looks cheap but at least they kept the branding. 

TBF the previous version wasn’t any better or worse.  I think the previous RBS style was pretty much unchanged from the 1990s!

[Deleted User]

The previous one was on better quality paper and properly printed to high quality. These new ones look as if they have come out of an ink jet printer. 

PloughmansLunch

If, like me, you like to spend your days looking at bank statements through a printer’s loupe, the difference is pretty striking. Bottom is the newer style.  

WillPS

Is the information readable? If so, who cares. You're not about to go flashing your statements off to impress your mates (as one might for a fancy debit card/chequebook).

[Deleted User]

It's an entire product, the point I was trying to raise to you in the Barclays thread, but seemed to go over your head. A bank account is a product, if it is a premium product, all aspects should reflect that. 

WillPS

Deleted_User said:

It's an entire product, the point I was trying to raise to you in the Barclays thread, but seemed to go over your head. A bank account is a product, if it is a premium product, all aspects should reflect that. 

What is? Royal Bank of Scotland aren't marketing Child & Co at all, leave alone as some sort of premium product.

Even if they did, and having a fancy debit card/chequebook was part of that I very much doubt 'nicely printed statements' would be.

[Deleted User]

WillPS said:

Deleted_User said:

It's an entire product, the point I was trying to raise to you in the Barclays thread, but seemed to go over your head. A bank account is a product, if it is a premium product, all aspects should reflect that. 

What is? Royal Bank of Scotland aren't marketing Child & Co at all, leave alone as some sort of premium product.

Even if they did, and having a fancy debit card/chequebook was part of that I very much doubt 'nicely printed statements' would be.

You (and the other two likers) have missed my point I'm afraid. I was speaking generally, a produce is a whole. In the old days they knew how to do it. Even the statement is part of it, like when banks used to give you cheque book holders. Indeed Child and Co did at some stage long ago.

Very obtuse people on these boards at times...