Energy off 3 days & counting after storm. What can I do?

EssexHebridean

saunaboy said:

Absolutely. But does that excuse them sending the wrong team out for my job (which is 40 homes BTW) because the reports of damage were ignored?

If they are prioritising big jobs (which I hope they are) does it excuse non comms in 4 days with those down the list? 

Edited as there was misunderstanding about which post was being replied to. 

Pete99

If all else fails get onto your local MP, that's what they're there for, although sometimes they think they're there for other purposes.

QrizB

molerat said:

saunaboy said:

frugalmacdugal said:

Hi,

how can the guaranteed standards be kept for an unexpected storm?

It wasn't unexpected BTW... 

The storm was expected, the level of damage inflicted was far from expected.  The damage is being quoted as 3 times that of The Beast From The East of a few years ago and a level that has not been seen for decades.

My personal benchmark is the October 1987 storm (which the Met Office say was the worst since 1703) but I guess that 1987 counts as "decades"! I'm getting old ...

saunaboy

EssexHebridean said:

There WERE quite literally emergency squads standing by waiting for lines to come down, BUT a lot more lines came down than were expected, and yes, in a lot of places a lot more snow fell than was predicted too, causing further issues. The time taken to reconnect people in this scenario isn't particularly surprising, but from what is being said here I would agree that better comms go a long way towards making people feel less as though they are being treated as unimportant. 

Friends of ours up in the Peak District have been without power since the  storm, as far as I know they still are. For a good chunk of Saturday they were without any form of communication methods at home as the mobile signal was down completely as well. Temperatures in their house overnight have been dropping to 3 degrees - the warmest they have managed to get it indoors in one room with a fire lit is 9 degrees.  They've had *some* communication, but have also been told their power was back on when it most definitely wasn't, and at last count still had no idea when they would be reinstated. 

*edit* and literally as I hit post on that, I got a text saying that they are (finally!) back on. Around 84 hours with no power, in their case I believe.  Hope yours is also back soon Saunaboy.

Exactly my point. Thank you 👍

At one point their website, based off alive map, wouldn't show anything other than Paris. You'd search your postcode & you'd get Versailles!

I'm absolutely sure that there are heroics being done at ground level. But comms & systems... 

saunaboy

EssexHebridean said:

saunaboy said:

Absolutely. But does that excuse them sending the wrong team out for my job (which is 40 homes BTW) because the reports of damage were ignored?

If they are prioritising big jobs (which I hope they are) does it excuse non comms in 4 days with those down the list? 

I'm absolutely , without question, certain that nothing in my post suggested for a MOMENT that either of those things were in any way "ok". Usually best NOT to attack those who are actually standing up for your viewpoint against those suggesting you're making a fuss about nothing... 

I think unfortunately our messages were out of sync. Please see my later post with is the actual reply to you. 

saunaboy

saunaboy said:

EssexHebridean said:

There WERE quite literally emergency squads standing by waiting for lines to come down, BUT a lot more lines came down than were expected, and yes, in a lot of places a lot more snow fell than was predicted too, causing further issues. The time taken to reconnect people in this scenario isn't particularly surprising, but from what is being said here I would agree that better comms go a long way towards making people feel less as though they are being treated as unimportant. 

Friends of ours up in the Peak District have been without power since the  storm, as far as I know they still are. For a good chunk of Saturday they were without any form of communication methods at home as the mobile signal was down completely as well. Temperatures in their house overnight have been dropping to 3 degrees - the warmest they have managed to get it indoors in one room with a fire lit is 9 degrees.  They've had *some* communication, but have also been told their power was back on when it most definitely wasn't, and at last count still had no idea when they would be reinstated. 

*edit* and literally as I hit post on that, I got a text saying that they are (finally!) back on. Around 84 hours with no power, in their case I believe.  Hope yours is also back soon Saunaboy.

Exactly my point. Thank you 👍

At one point their website, based off alive map, wouldn't show anything other than Paris. You'd search your postcode & you'd get Versailles!

I'm absolutely sure that there are heroics being done at ground level. But comms & systems... 

This one. 

saunaboy

Pete99 said:

If all else fails get onto your local MP, that's what they're there for, although sometimes they think they're there for other purposes.

Few of us have done & her team have been great actually. They seem to have a direct contact at NPG who admittedly doesn't provide anything but best efforts are appreciated!! 

saunaboy

Now saying Friday at earliest. Shocking. 

Spies

saunaboy said:

Now saying Friday at earliest. Shocking. 

Same for my boss, fortunately for him, he's staying temporarily in a property he Air B&B's out which does have power.

Fairzo

This has just been posted on the local Facebook page.