Energy off 3 days & counting after storm. What can I do?

saunaboy

Yes done that thanks. But only did so much when minus degrees outside. 

saunaboy

I also start a new job on Mon that is WFH and all online... 

[Deleted User]

QrizB said:

[Deleted User] said:

Swipe said:

That's outrageous and you will be entitled to a little compensation (emphasis on the little)

how can you say that when you don't know the cause of the damage.

Because those are the rules?

https://www.citizensadvice.org.uk/consumer/energy/energy-supply/problems-with-your-energy-supply/get-compensation-if-you-have-a-power-cut/

£70 for the first 24 hours, then £70 every 12 hours, up to £700.

Hi

I don't see why the supplier should pay compensation for something they had no control over, an 'Act of God'.

Though I suppose we all pay our share through our bills.

OP enjoy your compo, that's Christmas paid for.

emmajones1976

saunaboy said:

I also start a new job on Mon that is WFH and all online... 

Thats a whole week away.

As already said, go and book into a hotel. £140 a day should easily cover it.

jimjames

saunaboy said:

I did that for them & made an accurate report of lines down & live wires hanging in street. 

Main thing is that you've reported that not all houses are back and there are issues. Sometimes it's not obvious from a company perspective that pockets of customers still don't have supply.

MWT

[Deleted User] said:

Hi

I don't see why the supplier should pay compensation for something they had no control over, an 'Act of God'.

Though I suppose we all pay our share through our bills.

OP enjoy your compo, that's Christmas paid for.

It is the DNO that pays, not the supplier, and they are not paying because it failed, they are paying because they didn't fix it fast enough.

saunaboy

emmajones1976 said:

saunaboy said:

I also start a new job on Mon that is WFH and all online... 

Thats a whole week away.

As already said, go and book into a hotel. £140 a day should easily cover it.

Stuck at home unfortunately. They will need access & no idea when they'll show up. Last thing we need is to miss them 😕

saunaboy

Internal cutoff blew off wall... 

saunaboy

Northern power grid website seems to say max 219 pounds claim & a whole load of detail about how many homes affected to be able to claim. 
IF we met the criteria it is only £27 per 12hrs.

saunaboy

1st Dec at earliest now. Joke. 
6 days no power in winter.