Octopus Energy takes on Avro customers

QrizB

glassblower12 said:

Good morning

I am a former Avro customer being moved to Flexible Octopus October 2021 v2.

Just one question about this variable tariff - can Octopus increase the cost per kwh and standing charge beyond today's new price cap before April next year? I'm not sure whether this is considered a standard variable tariff.

The tariff you get from Octopus will have been agreed between Octopus and Ofgem and should be fixed for 6 months. It could increase in April 2022 but not before.

[Deleted User]

glassblower12 said:

Good morning

I am a former Avro customer being moved to Flexible Octopus October 2021 v2.

Just one question about this variable tariff - can Octopus increase the cost per kwh and standing charge beyond today's new price cap before April next year? I'm not sure whether this is considered a standard variable tariff.

Thanks

When a SoLR is appointed it agrees a deemed tariff with Ofgem. The deemed tariff remains fixed for as long as the SoLR remains a SoLR which is 6 months from appointment. It follows that any ex Avro customers can expect to be notified of a tariff change c.1 March 2022. You then have 30 days to do nothing; change to another Octopus tariff or switch away.

All that said, if Ofgem was to carryout an emergency Cap review, then it will be interesting to see whether the SoLR deemed tariff could be changed. What is self evident though is that SoLRs are losing money on capped tariffs and they undoubtedly will be making a SoLR claim against Ofgem. This will result in higher bills for all of us.

Janey51

oliverbrown said:

If you think you are an Avro customer, and haven't heard from us by the end of this week, please email us on avro@octopus.energy and we will investigate.

I wonder if Friday is considered the end of the week for this purpose.

Me too lol. Not panicking though. I had changed to Avro from Igloo and completed transfer the day Avro went pfft. They will be snowed under I should think.

oliverbrown

Janey51 said:

Me too lol. Not panicking though. I had changed to Avro from Igloo and completed transfer the day Avro went pfft. They will be snowed under I should think.

Well since my switch to Avro completed recently I emailed Octopus my readings on switchover day. Hopefully Octopus will hand the readings over to my old supplier, either via Avro's systems or directly. 

janbeno

[Deleted User] said:

glassblower12 said:

Good morning

I am a former Avro customer being moved to Flexible Octopus October 2021 v2.

Just one question about this variable tariff - can Octopus increase the cost per kwh and standing charge beyond today's new price cap before April next year? I'm not sure whether this is considered a standard variable tariff.

Thanks

When a SoLR is appointed it agrees a deemed tariff with Ofgem. The deemed tariff remains fixed for as long as the SoLR remains a SoLR which is 6 months from appointment. It follows that any ex Avro customers can expect to be notified of a tariff change c.1 March 2022. You then have 30 days to do nothing; change to another Octopus tariff or switch away.

All that said, if Ofgem was to carryout an emergency Cap review, then it will be interesting to see whether the SoLR deemed tariff could be changed. What is self evident though is that SoLRs are losing money on capped tariffs and they undoubtedly will be making a SoLR claim against Ofgem. This will result in higher bills for all of us.

As I mentioned above I checked out what the Cheap energy club comparison to the Avro v Octopus. The interesting or worrying thing I noticed that the comparison tariffs with Eon etc. Their Standing charges were 45p a day!

xlnc99

Any new updates from OCT

Ive yet to set up my DD with Oct
Ive yet to submit my readings

Anyone else in the same boat?

Thesaltmustflow

xlnc99 said:

Any new updates from OCT

Ive yet to set up my DD with Oct
Ive yet to submit my readings

Anyone else in the same boat?

Submitted readings, not set up new DD yet so half in the same boat.

JohnB47

Thesaltmustflow said:

xlnc99 said:

Any new updates from OCT

Ive yet to set up my DD with Oct
Ive yet to submit my readings

Anyone else in the same boat?

Submitted readings, not set up new DD yet so half in the same boat.

Done both. Why wait?

Thesaltmustflow

JohnB47 said:

Thesaltmustflow said:

xlnc99 said:

Any new updates from OCT

Ive yet to set up my DD with Oct
Ive yet to submit my readings

Anyone else in the same boat?

Submitted readings, not set up new DD yet so half in the same boat.

Done both. Why wait?

Err because it's my choice?

worrywart_3

JohnB47 said:

Thesaltmustflow said:

xlnc99 said:

Any new updates from OCT

Ive yet to set up my DD with Oct
Ive yet to submit my readings

Anyone else in the same boat?

Submitted readings, not set up new DD yet so half in the same boat.

Done both. Why wait?

I’m guessing to get more energy at the cheaper rate?