Octopus Energy takes on Avro customers

Keep_pedalling

DeletedUser said:

Is this the correct tariff all us ex Avro's are going to be on? (Prices are shown for a postcode in the southern region)
If so, taking the new rates into account, on average, my bill will be going up by 50%! 

Octopus Tracker v1

flexible

domestic

Electricity

Unit rate:25.39 p/kWh

Standing charge:18.33 p/day

Gas

Unit rate:6 p/kWh

Standing charge:15.09 p/day

No, that tariff tracks wholesale prices and changes on a daily basis.

https://octopus.energy/tracker/

oliverbrown

Latest Octopus update:

We have now emailed all current Avro Energy customers to let them know we are taking over their supply. If you haven't received an email, please check your junk folders.

Bendo

Our pricing promise: Your Avro tariff will come to an end on the 26th of September at the point the company ceased trading. We will get in touch with all Avro customers soon to inform them about new rates and charges, but will move customers onto our Flexible Octopus tariff, £10 below the price cap. This is currently cheaper than anything available from any other large supplier and cheaper than the fixed prices we're currently offering new customers on our website.

[Deleted User]

Have a read:

https://octopus.energy/avro/

They are putting Avro customers on a Cap - £10 tariff that will be revised in April 2022 in line with the Ofgem Cap.

phillw

LippyDoodle said:
So why stop your dd if you think it's going to take sometime to switch? If that happens you could find your in debt. 

I don't care if I'm in debt, that is their problem.

I've still got the money, so I can pay it when they ask.

phillw

DeletedUser said:

I do hope its SVT or better, Octopus website quote for my usage:- £2,253

The message I received from octopus says it's a better deal than available on their web site.

They clearly are willing to take a hit to grow the business. If anyone can undercut them at all they will have spent out a load of money to get customers that will leave them again in droves (which I assume is what happened on the Yorkshire Energy to Scottish Power transition).

oliverbrown

Octopus update: 

If you usually get the Warm Home Discount as part of the core group (so you don't normally apply for it but are entitled to it), you will still get it automatically from Octopus. If you usually apply for the WHD as part of the 'broader group' you will need to apply with Octopus Energy. Please don't do this yet - we will contact all customers soon, when your account is set up, with instructions on how to do this. All WHD credits will be applied to your account by 31 March 2022.

hydratoad

oliverbrown said:

Octopus update: 

If you usually get the Warm Home Discount as part of the core group (so you don't normally apply for it but are entitled to it), you will still get it automatically from Octopus. If you usually apply for the WHD as part of the 'broader group' you will need to apply with Octopus Energy. Please don't do this yet - we will contact all customers soon, when your account is set up, with instructions on how to do this. All WHD credits will be applied to your account by 31 March 2022.

That's good to know. The current rules say that the core group have to be with the paying supplier on the 4th July 2021 to get the credit by 31st March 2022. If you'd left your supplier before the payment date, usually you'd get a cheque from them.

This could have been an issue for some core group members as they were essentially forcibly moved to Octopus, and Avro won't exist to send a cheque.

As an aside, Avro always paid on the last possible day though Octopus claim they usually pay earlier.

xlnc99

Guarantee OCT will still be more expensive

I advise everyone to look for other tariffs now (dont have to switch yet) but look around. They will end up shafting us

MWT

xlnc99 said:

Guarantee OCT will still be more expensive

I advise everyone to look for other tariffs now (dont have to switch yet) but look around. They will end up shafting us

Not exactly a huge surprise that Octopus will be more expensive than the unfeasibly low tariff you were on, that after all is why you are here now...

Instead of constantly attacking Octopus why don't you go find a cheaper tariff from another supplier capable of lasting the winter and just tell everyone about it?

None of the Octopus tariffs have any leaving penalties, so just wait a few days for your transfer to Octopus to complete and then leave.

No need to stay hear and suffer the 'shafting ' of a tariff set £10 below the Ofgem cap...