New sink only about 2 months old developing cracks

Harrywayon

grumbler said:

What do you mean by 'repair'? Is it leaking?

To seal a leak, IMO it's best to use some epoxi-based compound.

If you mean cosmetic repair, it's almost impossible to do nicely.

Yes just cosmetic fix I think it a fault with sink because I rarely used it. I only used it to clean cups and plates. I will contact the manufacturer  but will I need to pay to fix the new sink. I was thinking of returning it and going back to stainless steel .

Harrywayon

I just got the plumber to come back around. Apparently he think it's caused by the taps hot water. I checked temperature it's around 35degrees. But in the description

The description

they are fade-resistant, impact-resistant and scratch-resistant, as well as heat-resistant up to 530° F (280°C).

I'm not sure now the bottom of sink feel like plastic.

Slinky

I'd be looking to see if you can find an installation guide, then look and see if it appears the sink has been fitted correctly.

Hot water  from the tap damaging a sink - I think your plumber's having a laugh.

Either poor installation or a faulty sink in my opinion.

Harrywayon

Thanks It didn't come with a manual I bought it from Amazon. The mark/crack happened after one month.  The plumber has fixed 4 sinks for me . 

I'm hoping it can be fixed because if it a manufacturing fault I would have to pay a plumber to remove sink. Then to install new sink costing nearly £200. I would have to return sink and fill silcone again. 

Emmia

Harrywayon said:

Thanks It didn't come with a manual I bought it from Amazon. The mark/crack happened after one month.  The plumber has fixed 4 sinks for me . 

I'm hoping it can be fixed because if it a manufacturing fault I would have to pay a plumber to remove sink. Then to install new sink costing nearly £200. I would have to return sink and fill silcone again. 

Are you sure it is genuine Franke, and not a dodgy knock off?

ashe

If you bought it from Amazon they will almost certainly initiate a return free of charge, but you will still have to pay a plumber to swap it over I guess

Harrywayon

Emmia said:

Harrywayon said:

Thanks It didn't come with a manual I bought it from Amazon. The mark/crack happened after one month.  The plumber has fixed 4 sinks for me . 

I'm hoping it can be fixed because if it a manufacturing fault I would have to pay a plumber to remove sink. Then to install new sink costing nearly £200. I would have to return sink and fill silcone again. 

Are you sure it is genuine Franke, and not a dodgy knock off?

I have registered the warranty so it genuine.

Harrywayon

ashe said:

If you bought it from Amazon they will almost certainly initiate a return free of charge, but you will still have to pay a plumber to swap it over I guess

Thanks I have informed Frankie will let you know how I get on thanks.

Slinky

Harrywayon said:

Thanks It didn't come with a manual I bought it from Amazon. The mark/crack happened after one month.  The plumber has fixed 4 sinks for me . 

I'm hoping it can be fixed because if it a manufacturing fault I would have to pay a plumber to remove sink. Then to install new sink costing nearly £200. I would have to return sink and fill silcone again. 

Try finding the name/number of the sink and googling  "XYZ123 Franke sink installation guide" and see what comes up on the net.

Harrywayon

I spoke to frankies if I use my own plumber then we have no warranty?