New sink only about 2 months old developing cracks

Harrywayon

noitsnotme said:

Harrywayon said:

Jeepers_Creepers said:

Harry. You have Tectonite? (I have Fragranite).

I've just looked at that YouTube video again. The title is misleading, so I read the comments for clarification - the Tectonite 'won' - it's the one on the right.

I don't know what to suggest - other than what I've already said in quite a long post - but these sinks, afaIk, are superb, both types.

Yours - again afaIk - has a crack, a fracture in it. Most likely this was caused by a pretty significant knock, I suspect on that vertical side of the bowl which flexed slightly as a result. The movement travelled as far as the upper edge where the additional stiffness of the sink top there stopped the movement in its tracks - and that's where the crack appeared.

That is only my guess. Do with that info what you wish. But please don't slag off Franke products, because as far as I can see, they are great. Something caused this crack, and no-one currently knows what it was. And that's likely to remain the case.

If you don't want to buy or fit another Franke product, that's your call. But I don't think there's any practical reason not to, just an emotive one.

The sinktop that'll pop straight in is the exact same 'top.

Have you called up LegProt - which you have - for advice? I suggest again that you do, and listen to what they say. If there's a case to be made, they'll tell you.

Sorry I don't know what you mean. It is a scratch it not cracked I might have to send more clear pictures

If it’s a scratch and it wasn’t there when it was fitted then someone in your household caused it.  How else do you think it appeared?  It’s scratch RESISTANT not scratch PROOF.

Yes but I rarely used it and plumber only installed a few months ago so didn't really inspect it until recently

noitsnotme

Harrywayon said:

noitsnotme said:

Harrywayon said:

Jeepers_Creepers said:

Harry. You have Tectonite? (I have Fragranite).

I've just looked at that YouTube video again. The title is misleading, so I read the comments for clarification - the Tectonite 'won' - it's the one on the right.

I don't know what to suggest - other than what I've already said in quite a long post - but these sinks, afaIk, are superb, both types.

Yours - again afaIk - has a crack, a fracture in it. Most likely this was caused by a pretty significant knock, I suspect on that vertical side of the bowl which flexed slightly as a result. The movement travelled as far as the upper edge where the additional stiffness of the sink top there stopped the movement in its tracks - and that's where the crack appeared.

That is only my guess. Do with that info what you wish. But please don't slag off Franke products, because as far as I can see, they are great. Something caused this crack, and no-one currently knows what it was. And that's likely to remain the case.

If you don't want to buy or fit another Franke product, that's your call. But I don't think there's any practical reason not to, just an emotive one.

The sinktop that'll pop straight in is the exact same 'top.

Have you called up LegProt - which you have - for advice? I suggest again that you do, and listen to what they say. If there's a case to be made, they'll tell you.

Sorry I don't know what you mean. It is a scratch it not cracked I might have to send more clear pictures

If it’s a scratch and it wasn’t there when it was fitted then someone in your household caused it.  How else do you think it appeared?  It’s scratch RESISTANT not scratch PROOF.

Yes but I rarely used it and plumber only installed a few months ago so didn't really inspect it until recently

So now you’re saying the scratch might have been there when he installed it?  And that you didn’t inspect the sink for a few months after it was fitted?  If that’s the case then you’ve only got yourself to blame.

To be honest you’re really not making a lot of sense and the story keeps changing.