Orange Retention Offers

Bee1

I hear that their new marketing director has come from a discount shop and this is why they are not offering any retention deals. I wouldn't have received a new phone if I hadn't bought one cash. They simply don't do them anymore.

thefatcontroller

Touch HD now showing as available to new customers, but not through the on-line upgrade. - Bit of a blow that

diamonds

Bee1 wrote: »

I hear that their new marketing director has come from a discount shop and this is why they are not offering any retention deals. I wouldn't have received a new phone if I hadn't bought one cash. They simply don't do them anymore.

head of retail came from Asda, so we are going down the Hutchison 3 route, funny that considering Hutch founded Orange & selling Orange bagged them 3
we are ending up like 3, complex/hopeless customer service from the outsourced depts & budget budget budget.....

France Telecom have ruined the best british company ever....

SMTID

I've never posted on this site before so I suppose it's not right that my first message is asking for help and for that I apologise

My contract expired a few months ago. I'm on the Dolphin £35 one and never go close to using my limit, let alone exceeding it. I'm probably going to drop down to the £20 a month one on an 18 month contract as it suits my needs. Going by their website I can get the Samsung Tocco for free, which seems like a good phone.

Realistically, am I wasting my time phoning them up to see if they can offer me anything better. Someone today said I should phone up to see if I can get the Samsung Omnia but I don't see that happening - am I right?

latecomer

Well one thing is sure, if you dont ask you wont get. Phone them up and explain you are out of contract and looking for a better priced package and ask if what they can offer.

mits999

I have recently upgraded my phone but only wanted 12 month contract got offered this deal which I have accepted

Nokia N95 8gig £49.99
600 mins
500 mins

All for a mere £20 a month which includes £20 a month discount so basically its half price entire contract, im a happy chappy

Was given option to have N96 but phone would cost £97.50 and £10 discount each month on 12 month contract which would have cost £30 a month which I rejected

liz_uk

My upgrade was due in March, but phoned retentions today to see if I could upgrade early as Phones4u offered to buy me out and put me on another network..

Had:
900 x-net Mins & Unlimited texts for £45.

Got:
900 x-net Mins & Unlimited texts again, but for £25 a month & a Nokia 6500 slide (although said I could have any phone)

Happy with my deal..

Friend phoned up, whos upgrade was due in Jan and she got 1200 mins and unlimited texts and a Samsung Tocca for £26 a month.

weejb

Have 3 months left to run with Orange.

This morning I was offered
a HTC Touch HD for £30 (I do like that handset)
500 texts and 1200 mins and unlimited data

for £36 a month over 18 months

Does that sound like a good deal?

senukas

HTC Touch HD is finally available for online upgrades!! And is much cheaper than for new customers (even with 50£ Quidco)
I just upgraded from my Dolphin35 plan (12 month) to Racoon 30 (12 months) and paid 97.50£ for the phone. Not bad in my opinion

JameZee

I think I just got a cracker of a retention deal.

I was going to switch to O2, going onto a £35 a month contract giving 600 mins and unlimited texts, with a LG Cookie phone and £225 cashback.

On phoning orange to get a PAC code and settle my account, they offered me the following

Stay on my current contract £30 a month Dolphin

LG KC910 RENOIR ( much better phone)

Plus, £225 cashback!!!!!!

Cant say fairer than that!!!