Orange Retention Offers

jcragg

hi my contract expires in a couple off months ans this will be my first upgrade, currently im on Dolphin £35 a month for 500 mins and 3000 texts, im going to be after the the HTC HD but does anyone if they re-credit check you as mine has gone a bit pants since i joined but i have always paid on time and bills always over £50

latecomer

I dont think they do as I didn't notice any check on my report last time I renewed.

Nonshy

Currently get 600mins, unlimited texts (well 3,000) for £35 a month

Contract up in March but want new Blackberry as old one is broke and the internet included

Dpk

Currently on £25pm contract that finished in June
Wanted N95 8GB - told it was over £200
Been offerred Nokia 6220 for free and at £15pm for 300 mins, 100 texts and web

Still want the N95 though

Anyone got the 6220

Milkshakelad

Got retention deal on Tuesday. Was on 500 minute retention deal from 18 months ago for 22.50 including insurance. Got offered 20 pounds of if I paid upfront for phone got HTC touch diamond for 146.50 but monthly payment is only £2 or £8 incuding insurance. Couldnt get any text flung in though.
:mad: Milkshakelad

diamonds

Dpk wrote: »

Currently on £25pm contract that finished in June
Wanted N95 8GB - told it was over £200
Been offerred Nokia 6220 for free and at £15pm for 300 mins, 100 texts and web

Still want the N95 though

Anyone got the 6220

6220 is a N95 without wifi, smaller screen & better battery life, as for 8GB buy a micro sd card 8GB for approx £13 on play.com or amazon.co.uk with free delivery

diamonds

Milkshakelad wrote: »

Got retention deal on Tuesday. Was on 500 minute retention deal from 18 months ago for 22.50 including insurance. Got offered 20 pounds of if I paid upfront for phone got HTC touch diamond for 146.50 but monthly payment is only £2 or £8 incuding insurance. Couldnt get any text flung in though.
:mad: Milkshakelad

£20 loyalty off is off any priceplan after acceptence, change to Panther 45 websave @ £40 before the following months bill date & get 1200 X net mins, 500 texts & a choice of unlimited texts, Orange mobiles or landlines

I took Dolphin 35 600min/unlimit texts @ £35 a month discounted to £25 with 200 xtra mins - I forgot to downgrade after 9 months & in month 11 I moved to Dolphin 20 & kept £10 off = £10 & I also kept my extra 200 minutes, 400 mins & unlimited texts


you can upgrade to a more expensive animal plan & keep your £20 a month discount, downgrade in month 9 ( 50% of contract completion )

bigtel_2

I rang up on 4/12/08 to give 30 days notice to cancel my current contract as it is to expire on 05/01/09. I also asked for my PAC code at the same time and the man said he would sent it out to me.

I received a letter saying my phone would be disconnected on 5/10/09 last week but haven't received my PAC Code. It also said they would give me a current deal new customers were getting, some loyalty offer there!!!

I called Orange asking why I hadn't received my PAC code and he said it was because I had asked for a disconnection. I told him the his colleague had told me he was sending it to me and he said we can't its either one or the other.

So I then asked would I be leaving Orange on 05/01/09 and he said yes so I replied well by law you have to give me my PAC code so I can move elsewhere. Suddenly he found it on the System and is sending it out to me.

I just want to know have I got something wrong here and was he right? I always thought you could request your PAC code while you were in your contract to move elsewhere?

Thanks

diamonds

yes but giving notice or requesting PAC is the same - it closes the a/c you have - do 1 or the other ( and use the PAC or a/c continues on )

Jon_01

bigtel wrote: »

I rang up on 4/12/08 to give 30 days notice to cancel my current contract as it is to expire on 05/01/09. I also asked for my PAC code at the same time and the man said he would sent it out to me.

I received a letter saying my phone would be disconnected on 5/10/09 last week but haven't received my PAC Code. It also said they would give me a current deal new customers were getting, some loyalty offer there!!!

I called Orange asking why I hadn't received my PAC code and he said it was because I had asked for a disconnection. I told him the his colleague had told me he was sending it to me and he said we can't its either one or the other.

So I then asked would I be leaving Orange on 05/01/09 and he said yes so I replied well by law you have to give me my PAC code so I can move elsewhere. Suddenly he found it on the System and is sending it out to me.

I just want to know have I got something wrong here and was he right? I always thought you could request your PAC code while you were in your contract to move elsewhere?

Thanks

You can requested your pac and when you use it your current contact is ended.

If you ask for your contract to be terminated, after 28 days the contract ends and you lose your number.

You can't ask for both, it's one or the other. . .