Orange Retention Offers

allh2k

Got a HTC HD on upgrade for 30 quid(including vat got stung last time ) 3k txts and 600 mins asked for free pics and tinter but said they couldnt offer anything as was getting phone for free.

anyway thats contract number1 for the missus she uses 1400+ txts a month and 700 minutes!!! well worth it .

Contract number 2 for me is dolphin 35 again but at 27.5 (including vat) but I was woundering what internet packages orange do that I could add to my contact as I use the HD.... ?? (yes I have looked but didnt want to read all the t&c's)

Thanks Allan

naski666

Just to other readers, here's my experience to what's out there,

I went from orange PAYG (ask for deal from 450, get nowhere ask for PAC, get transferred to PAC people who asked why I want the PAC, then transfered to proper dept , spoke to a rather friendly chap called Keith who offered me)

Sony C905 (The phone I wanted hence the expensive plan), 1200 minutes a month, 500 txts 250 Mb Internet (Panther 45 plan)
discounted to 26 a month + change (a few pence). Cost of phone was free.

Rather happy and have a sparkily new phone to play with which I managed to debrand (not unlock) for free after about an hours internet searching.

Je suis un Happy shopper

Nask

CG19a

Just been offered 200 mins and unltd texts with a Nokia 2630 for "under a tenner a month." The phone at the moment is used by my grandad and not used very much. Any good?

cifpower

CG19a wrote: »

Just been offered 200 mins and unltd texts with a Nokia 2630 for "under a tenner a month." The phone at the moment is used by my grandad and not used very much. Any good?

I should coco

IRP2010

Hi All just coming to the end of an 18month deal on 2 contracts paying 35-40 a month and am now wanting an Nokia N96 or high spec phone for free (ideally) with a very good deal. Has anyone had any luck on getting this phone - whats the best price you have had for your spend?

Thought I would research before making the call. Will let you all know how I get on.

If this is not forthcoming I may accept a cheap deal with a basic phone - I notice a few deals for a tenner a month with a few hundred minutes people have got on....

aisling1

It is definetely worth going straight through to retentions for the best deal. I wanted C905 but no good deals was offered C902 for free plus 600 mins + unlimited texts for £15 pm. Phone not as good as C905 but will save £270 over the 18 month contract compard to last contract. so very happy. Also get to keep free home broadband.

senukas

No luck with Orange retentions :mad:
I am after HTC Touch HD on 12 months Racoon 35 contract (presently on Dolphin 35). The phone is available online to new customers for 127£ on this tarrif but out of stock for upgrades... I wanted to use my 90£ upgrade credit but CS only quotes me silly 195.50£ starting price which is charged on lower tarrif making it 105.50£. I could get the phone from Beepy for 66.99£ and 40£ quidco and told that to retentions but they wouldn't bulge. At the end asked for PAC and they were very happy to give one... Ahhrrrrr!!!!

diamonds

computer says no ! remember sometimes its not the employee - is France Telecoms automation of Orange

Jon_01

Very true. The computer give the agent the info as your value as a customer based on your avg spend in a month. They have no way of over riding this. Retentions have a slightly different system but they still can't amend what it tells them they can offer. . .

senukas

What I don't get is that Orange online upgrade was giving me Touch HD for 127£ minus 90£ loyalty bonus on tarrif I wanted. I just didn't have time to complete on that evening and next morning phone went out of stock (that was over two weeks ago now)... My min contract ran out in October and i was told by friendly CS that I do have atleast 250£ retention budget...
:mad: