Orange Retention Offers

star1_2

Imho - if you quote a competitors deal that you are considering they'll take your intention to terminate seriously, you'll also need to be virtually at the end of your contract. Try mentioning the "three" £20 per month, 18 month, 1100 mix and match plan - this should help.

I think the deal i've been offered is fairly good, my friend who's got a couple of weeks longer to run on their contract (same as mine), has been offered the deal for £30 per month, with a reduction to £25 for the first 6 months. I've been offered it for £25.

If anyone can help by mentioning if the deal i've been offered is any good that would be much appreciated.

diamonds

star1 wrote: »

I'm in the last month of my 500mins/500txt plan - spoke to retentions they've offered me the panther 1200mins/500txts and broadband with a Nokia 6500 slide for £25 p/m - pretty good ....

I was told that If I were to leave cancelling my contract until after my contract has ended, I will be offered a significantly better deal .... ie better handset choice etc.

Does this sound any good?

id grab it - thats a great deal as free/£5 broadband is long gone - if your on Oranges BT wholesale not Orange LLU internet connection take into consideration the surcharges

£5 40GB Broadband Unlimited replaced with - Home Select 6GB is £20 a month on Orange LLU & £28 a month if its over BT Wholesale

both packages get a Livebox and Second Line: & calls to 01/02/03 & Orange UK mobiles

BUT INCLUDED IS....

Unlimited BB - calls to 100 countries
Home Select - calls to 30 countries

consider Nokia 6301 ( the Nokia 6300 with wifi for Unique calls ) over the 6500 and you get 1000 mix of minutes to call 01/02/03 Orange UK mobiles & 30 international landlines from your mobile when at home next to Livebox BUT walk out the door away from Livebox down the street & the call is still deducted from your Unique 1000 freebies not your Panther plan

is your free broadband the 2MB one ? if so you can still get the upto 8MB broadband thats discontinued = £5 broadband unlimited with the Nokia 6301 with a Livebox and second line with free calls to 01/02/03 Orange mobiles & 100 international landlines Broadband unlimited means UNLIMITED as your Nokia 6301 Unique mobile uses your broadband connection at home for the 1000 mins free calls, they cant terminate your BB for overuse of the 40GB limit as your mobile contract would then be null & void so UNLIMITED it really is.....for £5 aswell

im on that internet package with extra 200 mins on my Panther 1200/500txts plan ( i choose unlimited landlines ) for £26 a month with Unique Nokia 6301, £5 for BB

Unique customers will soon not be allowed Broadband Unlimited for £5

ie...make the move to Unique & £5 broadband unlimited NOW ! Tell retentions you want Nokia 6301, when it comes you register/pair your new 6301 handset and sim number with registrations, ask them to apply the Unique bundle to account & change your broadband to broadband unlimited for £5

Unique:
www.orange.co.uk/unique

" Unique phones come with Unlimited Broadband for just £5 a month on top of your chosen pay monthly plan " :
http://shop.orange.co.uk/shop/show/handsets/pay_monthly/all/all/all/unique_phone

woodyperez

I am not sure when I am due to renew, but my next deal i want to be able to look at facebook, and twitter with no data charges

Are they offering these kinda deals

diamonds

Plans and Bundles
Unique Phone Terms and Conditions

1. Subject to clauses 2 to 5 below, the Unique Phone promotion (“the offer”) is available to all Orange Pay Monthly customers who connect or upgrade to any pay monthly tariff except Virgin OVP or SIM only, between 27th November 2007 and 31st December 2008.
2. New customers are subject to status and an 18 month minimum term contract. Existing customers are subject to the "Our Customers First" terms
3. The offer is subject to the Mobile & Broadband offer terms and conditions. See www.orange.co.uk/terms
4. The offer is not available to Business Customers.
5. The offer will allow you to:
   1. Make and receive voice calls over the Orange Wireless Broadband Network when in range of the Livebox in your home
   2. Make and receive voice calls over the Orange Mobile Network
   3. Send and receive text messages
   4. Send and receive multi media messages and e-mail over the Orange Mobile Network.
6. Customers taking a UMA handset and any Mobile and Broadband package will benefit from 1000 minutes of inclusive calls to Orange Mobiles (with Home Starter) within their homezone per month or 1000 minutes of inclusive calls to Orange Mobiles, UK landlines and International landlines to the following countries - Australia, Austria, Belgium, Canada, Cyprus, Czech republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and USA within their homezone per month (with Home Select and Home Max)
7. Calls to Orange Mobiles, UK landlines and International landlines and/or mobiles (as mentioned in point 7) made inside the homezone will be taken from your inclusive minutes. For all calls to Orange Mobiles, UK landlines and International landlines and/or mobiles (as mentioned in point 7) made outside the homezone, standard talkplan rates apply.
8. This offer is only available through Orange direct channels (Web, Telesales, Retail, CSRs)
9. This Promotion is not available with any other Orange promotions, discounts or offers unless specified.
10. Unique phone will not connect to a Livebox whilst roaming abroad (however the handset will roam on the standard GSM network)
11. Customers will receive a bill from Orange itemising GSM mobile calls, calls made at home on the Unique Phone. The Broadband package and calls made via the socket on the Livebox (VoIP) will appear on an online bill.
12. Once a handset is paired and registered with the Livebox, calls will be routed via the Livebox connection when in the home (subject to capacity).
13. Orange Broadband must be registered to one person in the home and up to 6 handsets can be paired with the Livebox
14. Standard Mobile and Broadband terms apply. See www.orange.co.uk/terms
15. If the Broadband contract is terminated, standard Broadband cancellation terms will apply and you will need to return your Livebox modem
16. If your Broadband contract is terminated or cancelled for any reason, you will no longer be able to use your VoIP calls.
17. If your mobile contract is terminated, you will be charged at the Standard User rate per month for Broadband (see our website for details).
18. If you are on an existing Unique Phone tariff you will be able to take up the Promotion and sign a Broadband contract for 18 months. Existing customers are able to resign to a further 18 month (or 24 month) mobile contract and must sign an 18 month Broadband contract. Existing customers who do not resign to a new mobile contract will be required to pay standard broadband prices for the remainder of your broadband contract where you do not have a mobile contract in place.
19. You are strongly advised not to make 999 and 112 emergency calls using the Unique Phone service. Alternative arrangements should be made and a primary home telephone line maintained.
20. Orange reserves the right to amend these terms and conditions at any time on reasonable notice.
21. Orange reserves the right to replace, amend or withdraw this Offer on reasonable notice.
22. The Promoter is Orange. References to Orange in these terms and conditions are to Orange Personal Communications Services Limited, whose registered office is at St James Court, Great Park Road, Almondsbury Park, Bradley Stoke, Bristol, BS32 4QJ.

diamonds

https://www.orangepocket.com for all Tango'd peeps!

sam_jm

hi, i was hoping for some advice regarding my next phone upgrade,

currently on dolphin 500min / 500 text and have unlimited broadband £5 per month

just rang orange, and im out of contract on 1st August

was offered for £20 per month

500 anytime mins, 200 texts, 3000 landline mins
and c902 sony ericcson with 8gb memory stick
and able to keep £5 broadband

worth taking or holding out for more?

thanks in advance

diamonds

take deal - you can move to any current priceplan after retentions & keep your £15 discount, make sure that they are applying a £15 discount to your a/c though....sounds like it

I get 10% off & £10 monthly credit that is £3.50 off Doplhin & £10.00 but moving to Panther £45 I got 10% off - £4.50, £10 & the Orange £5 Direct Customer discount off aswell ( see shop.orange.co.uk )

Panther 1200min/500 txts & unlimited landlines £40 - £19.50 ,

Push retentions for a Unique Blackberry ( all avail on personal but only marketed on Orange Business as Unique phones ) and tell them you want to use Unique so can they apply that bundle ( all the consmer Unique handserts have known faults as UMA/Unique is new tech )


www.orange.co.uk/unique

Unique gives you a mix of 1000 01/02/03, Orange UK mobiles & 30 international landlines FOR FREE !!!! Start call over wi-fi & call transfers over to Orange seemlessly as soon as you lose wi-fi ( no dropped calls, well not on a blackberry ! the comsumer Nokia's/Samsung are terrible ) and your call continues FREE out your Unique bundle ! so call Australia, Austria, Belgium, Canada, Cyprus, Czech republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland landlines and USA landlines/mobiles for free from your mobile if you start the call over wi-fi

Unique consumer handsets http://shop.orange.co.uk/shop/show/handsets/pay_monthly/all/all/all/unique_phone

Business Unique handsets : http://www.business.orange.co.uk/servlet/Satellite?pagename=Business&c=OUKPage&cid=1044135416445


and if you look here http://shop.orange.co.uk/shop/show/handsets/pay_monthly/blackberry/all all Blackberry Unique models are avail on consumer but just not marketed as such but have all the Unique software

diamonds

Unique Nokia 6300i is released soon ( similar to 6300/6301 ) but proven to be stable, maybe you could have that dispatched later with a note on your a/c when released ?

Petlamb

woodyperez wrote: »

I am not sure when I am due to renew, but my next deal i want to be able to look at facebook, and twitter with no data charges

Are they offering these kinda deals

as of today, any package over £30 IIRC has free unltd data. have a look on the website, should show the details.

diamonds

no details on T&C in whole Orange site checked, checked & re-checked !!!!

is UNLIMITED about to be described accurately by a mobile network ?


YAY for Orange it seems