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Orange Retention Offers

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Comments

  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    it doesnt matter how long shes been with them for its how much she spends

    but ask you never know what you might be offered
    What goes around-comes around
  • MikeWhite
    MikeWhite Posts: 623 Forumite
    Part of the Furniture 500 Posts Name Dropper
    (As a responder to the other post had asked for feedback on SimplyElectronics, I'll endeavour to provide an update here in due course :))
    Please do, it's a genuine interest, I'd like to know whether to use them myself!
    Mike
  • stulaunch
    stulaunch Posts: 560 Forumite
    Part of the Furniture 100 Posts
    Just been offered.


    Blackberry Bold 9900 free
    500 mins
    Unlimited text
    500mb web + BB bolt on
    18 month @ £30 month.

    Thought it was quite good, considering cost of handset.

    But never dealt with Orange retentions before.
    Was my 1st call, are they likely to get a better offer if I reject this.

    Does have to BB9900 though.
  • trixie4
    trixie4 Posts: 149 Forumite
    Part of the Furniture Combo Breaker
    Sorry to be naive, but how do you all get to the stage where you're discussing retention deals rather than just discussing standard upgrades with the run-of-the-mill sales person? My upgrade date is in May sometime but am dying to upgrade to get a Samsung Galaxy SII, so may buy out the remainder of the contract. Best I've seen was £26 at Orange with 200 minutes but somebody above seems to have haggled 400mins?! How?? maybe I'm not good enough at bartering!
    6k in 2012: £4200.00/£6000.00
    6k in 2013: £8209.62/£6000.00
    7k in 2014: £5900/£7000
  • Tony5101
    Tony5101 Posts: 1,589 Forumite
    1,000 Posts Combo Breaker
    you need to tell them you're cancelling your contract (assuming that you're at the end of your minimum term) - get your PAC, and sit tight for retentions to call you.
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    as tony says you need to tell them youre leaving they put you through and try to give u a deal to keep you

    but you wont be able to do that until may
    What goes around-comes around
  • mike216
    mike216 Posts: 49 Forumite
    It's an option on the Customer Services menu, something like 'If you're coming to the end of your contract and want to discuss your options', sounds right that you need to be in the last month or two, don't expect to get through quickly though ;)
  • Currently have SE W995
    24 month contract up on 16 Feb
    400 mins
    300 texts
    Unlimited landlines
    Magic numbers
    no data
    £22/month ( don't usually go over )

    First offer from Retentions
    Samsung galaxy S2 (free)
    900 X network mins ( so that includes landlines)
    Unlimited texts
    250 MB data
    Magic numbers
    £ 31 /month for 24 months

    Will let them think about it for a day or two.
    TBH if they threw in the landlines I might be tempted.

    All advice/comments gratefully received,
    Bob
  • Tony5101
    Tony5101 Posts: 1,589 Forumite
    1,000 Posts Combo Breaker
    I don't think that 250mb is enough to be honest. I'm currently a relatively modest user of data as working a lot from home so using wifi most of the time. I still manage to reach about 300mb though.
    Personally, I think you could do better.
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    i would ask for more data on that bundle bob
    What goes around-comes around
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