Orange Retention Offers

nephilim

or ask for additional magic numbers, i have about 15 magic numbers, basically my main contacts for personal and work use, and it gives me free txts and minutes to them, also, ask for your loyalty discount, should be 10% after 1st contract, then 5% for each contract there after (upto 25%), and I am on that 25%, its brilliant! my bill comes to about £32 every month (including orange care) and I am on dolphin 35.

RedAndYellow_3

nephilim wrote: »

or ask for additional magic numbers, i have about 15 magic numbers, basically my main contacts for personal and work use, and it gives me free txts and minutes to them, also, ask for your loyalty discount, should be 10% after 1st contract, then 5% for each contract there after (upto 25%), and I am on that 25%, its brilliant! my bill comes to about £32 every month (including orange care) and I am on dolphin 35.

Retentions cant add more magic numbers then what you already have and is for minutes only, not txts, thats predetermined by the system that allocates them. also the loyalty discount 10%age (starts at 10% ups by 5% every renewal to maximum of 25%) cannot be used with any other retentions offer so your stuck to the basic animal tarrifs. but if you already have a %age discount on your account, you keep that for life no matter what deals you take.

VaVaVoom

Thanks guys... I've been with orange since 2000 so thats quite a few years.. Would it be possible to stay on the same plan, get a discount of about £10 and for them to throw in a data bundle and the free phone?

VaVaVoom

I'm also considering moving my wife's orange payg to a contract due to topping it up about £20 a month on average without any real benefits (free mins/upgrades). Should I try and do a seperate deal with orange for moving it to contract or ask for a deal on a second line in my retention's negotiation? I would have thought by moving from payg to contract they would just treat you like a new customer and there would be minimal room for a decent deal to be made?

kernalpop

I was on the OVP tariff (Orange Value Promise) which means they match any other popular tariff on the major networks so I had the T Mobile Flext 180. 900 Mins or 1800 Texts or a combo of both for £35 a month plus free 8mb Broadband and wireless router for £35 per month. At the time I thought that was a good deal.

Rang dis connections 2 weeks ago and said all my friends have a much better phone and deal than me so I want my PAC Code.... They were so keen to keep me I was offered the flollowing.

Here is what I am now on.....

Racoon 35

700 Cross network mobile mins,
3000 Landline mins any time of day,
200 texts
3 Magic Numbers,
New Sony Ericcson K850i 5 MP camera phone,
Bluetooth wireless speakers
Free Broadband as before

all for £25 per month.....

I thought that was a good deal.....

RedAndYellow_3

VaVaVoom wrote: »

I'm also considering moving my wife's orange payg to a contract due to topping it up about £20 a month on average without any real benefits (free mins/upgrades). Should I try and do a seperate deal with orange for moving it to contract or ask for a deal on a second line in my retention's negotiation? I would have thought by moving from payg to contract they would just treat you like a new customer and there would be minimal room for a decent deal to be made?

Pay as you go have their own retentions team, ask to speak to them, they would rate her by her average monthly topups

kai666

I got offered 25% off a tariff coming from PAYG, the thing that puts me off, is that with vodafone you pay as little as £5 for 500 MB of internet browsing. With orange you have to pay £8 for a truely pathetic 30 MB!

soulja24

Hi

Ive been a good orange customer for abt 3-4 years...over the last year my bill has averaged £100-120 a month! (I am on the Racoon 35 package) mostly due to international calls and texts....

I called up to cancel my contract as I was supposed to be out of the country for 4-5 months and didnt want a running contract....due to the fact my bills were so high they offered me no charge for 6 months, £5 for last 6 months 12m contract same package (racoon 35) and no phone. I accepted.

2 days later i decied i want a phone...i call them up...I ws offered £5 for 12 months with a free phone of my choice....I took the samsung soul....before my 7days expired I had problems with it and decided to return it and take anotherr phone...the chap on the phone said they wd have to cancel my contract and start a new one which may be different....but i was anxious as £5/m for 12m plus a phone of my choice to boot was an amazing offer (although my bils do average £120 over the last 12 months)......anyway the guy was like most likely youll get the same offfer......i call them today the person i spoke to was adamant everyone earlier had made mistakes (thats 3 separate people i had spoken to while i was offered the contract) and that i couldnt get this deal. new deal minimum £10/m 18month contract and limited handset selection.

its not bad i agree but considering the first offer i got, and also I have been on orange long time and my bills are high i think this is very bad, epsecially after how this chap is adamant the 3 people i had spoken to when i got my first offer had made mistakes (i spoke at 3 diff times one to get the first offer without a phone, second time to ask for a phone and got an offer, and third time to confirm phone selection after i was asked to choose any phone from the website).

I told him to id Like to cancel my cntract ad thats it.....moral: if you get a really good deal stick to iT!!

Dunno what I should do though I wish I didnt cancel as i do need a contract and i was enjoying it...well think ill fish around for cashbacks now. nt on orange.

trickidicki

For anyone with zero marginal cost calls, ie, inclusive ("free") minutes on mobile or "all-you-can-eat" inclusive on landline, DIALNOW.COM http://www.dialnow.com/en/index.html offers a good deal for international calls as their access number is a landline (Manchester!) 0161 number. Pre-paid, so it can't get out of hand, min credit 10 Euros, then most of Europe and many others free (credit doesn't reduce) or 0.5 eurocents / min, no connection fee. It works, and a lot less hassle than Skype, more like a normal mobile or fixed phone service. Also good value for calls to foreign mobiles. Run by same lot as 18185, whose web text service is much better and cheaper (1p to most countries)

jonspurs

Thanks people for posting your deals, helped me get this:

Free N82
600 Anytime Xnet
Unlimited Texts
2 months free Data Usage (think it's only evenings & weekends)
Orange Vibe Bluetooth Headset
18 months
for....£20 per month

Jon