Orange Retention Offers

Dirtbag

My first ever post!

Just called Orange and have got

HTC Desire (free)
800 mins
800 txts
500Mb data
50 picture messages
unlimited landlines
magic numbers

for £17.50 inc VAT

Happy Bunny :j

Gadgetmaster

radiohelen wrote: »

OK first call and I've been offered either a Sony Ericsson X8, an LG Optimus One or an HTC Wildfire

All with
400 minute
1300 texts
Unlimited landline
500mg data

For £15.21 inc VAT.
I can have an HTC Desire or a Samsung Galaxy S for £20 a month but that's a bit steep.

What d'yall think?

Pretty good deal...of those phones I would go for the Wildfire, BUT see if they will do you a discounted price on the Desire, which is a much nicer phone to use. Even if they offer it to you on the package you mention above for a reduced fee, say £50, it would work out cheaper than the £20/month they are offering as an alternative.

You could try ringing retentions again, say you like the package, but really want the Desire (or Samsung if you prefer it), accept that you cannot have it free, but wonder if they can sweeten the price to seal the deal and keep you as a customer...who says Brits don't like to haggle

Gadgetmaster

will-he-payitoff wrote: »

Just called, ive seen a galaxy s on t mobile
100 minutes
unlimited txts
1000Mb data
for £18.70 p.m
been offered same for £28 p.m
think i will be leaving orange

Or try ringing Orange again, tell them about the price you have seen, and ask if they will beat it to keep you...nothing ventured, nothing gained

Gadgetmaster

Dirtbag wrote: »

My first ever post!

Just called Orange and have got

HTC Desire (free)
800 mins
800 txts
500Mb data
50 picture messages
unlimited landlines
magic numbers

for £17.50 inc VAT

Happy Bunny :j

Absolutely cracking deal...what were you on before, and roughly what did you use, as this info would be a useful guide for other moneysavers. Enjoy the new phone, and your savings

smartcrab2000

Dirtbag wrote: »

My first ever post!

Just called Orange and have got

HTC Desire (free)
800 mins
800 txts
500Mb data
50 picture messages
unlimited landlines
magic numbers

for £17.50 inc VAT

Happy Bunny :j

Cracking!!! Happy Savings!

Dirtbag

Gadgetmaster wrote: »

Absolutely cracking deal...what were you on before, and roughly what did you use, as this info would be a useful guide for other moneysavers. Enjoy the new phone, and your savings

Before I had a Raccoon package for £22 per month

600 mins
500 txt
Orange maps

Send about 50 txts per month and only used about 200 mins/month throughout whole 24 month contract BUT my last two bills have been over £45 through picture messaging and internet use, wasn't planned but maybe that helped me get a good deal.

The girl I spoke to was really helpful and even phoned me back 10 mins later to say she'd managed to knock 70p off the price AND the handset should be here tomorrow

Euro64

Just to update - I was contacted by an orange employee on another forum - took further details about the dreaded "Wayne"

Then got a phone call from someone else from Orange who wasn't remotely interested in my private contract but was very interested in ensuring that the business contract stayed with Orange.

I have to say that I'm really not impressed by Orange's treatment of the average customer, but realistically Wayne was correct - Orange's shareholders are not going to lose any sleep about losing my business - however I am a businessman and my decision regarding the award the £150k contract will not be influenced in any way by their treatment of me on a personal basis.

I sincerely hope that "Wayne" and his like receive the appropriate training from his employers that they are obviously lacking.

I have reluctantly activated my PAC Code today and I am slinging my hook to T-Mobile (Ironically)

Well Done Orange

It's the personal touch that is so impressive

will-he-payitoff

Gadgetmaster wrote: »

Or try ringing Orange again, tell them about the price you have seen, and ask if they will beat it to keep you...nothing ventured, nothing gained

When I called orange I told them what t mobile had offered and they didnt seem that keen on matching it even. Since seen and taken galaxy apollo offer on t mobile for £10.21, orange equiv £20.

Gadgetmaster

will-he-payitoff wrote: »

When I called orange I told them what t mobile had offered and they didn't seem that keen on matching it even. Since seen and taken galaxy apollo offer on t mobile for £10.21, orange equiv £20.

Big difference...enjoy your saving, and the new phone

DoesntEnjoyCapitalism

will-he-payitoff wrote: »

When I called orange I told them what t mobile had offered and they didnt seem that keen on matching it even. Since seen and taken galaxy apollo offer on t mobile for £10.21, orange equiv £20.

I too am probably going to jump ship to TMobile, Orange were barely competitive last time I renewed through retentions 18months ago and I'm can't see them beating some of the great Tmobile tarrifs that I keep seeing on e2save when my contract ends in 5 weeks.

Cheerio Orange!