Orange Retention Offers

LoopySnoopy_2

pooop think I might cancel again. If I reject the delivery will it automatically get cancelled?

Jon_01

LoopySnoopy wrote: »

pooop think I might cancel again. If I reject the delivery will it automatically get cancelled?

You're better off taking it in and then arranging a return. The carrier will return it (in the end). But Orange won't know why it's come back and they'll add time before its sorted out and until it is you can't upgrade again.

Take it, call them and tell them you don't like/want it. They'll give you a returns number and send you a post bag to send it back which will give you an audit trail for it.

LoopySnoopy_2

Jon_01 wrote: »

You're better off taking it in and then arranging a return. The carrier will return it (in the end). But Orange won't know why it's come back and they'll add time before its sorted out and until it is you can't upgrade again.

Take it, call them and tell them you don't like/want it. They'll give you a returns number and send you a post bag to send it back which will give you an audit trail for it.

Just rang them and the guy said it was fine and to refuse delivery. I had to pay last time to send it back so I'll be saving a bit of money. Think I'll wait a month or so for the galaxy s2

Jon_01

LoopySnoopy wrote: »

Just rang them and the guy said it was fine and to refuse delivery. I had to pay last time to send it back so I'll be saving a bit of money. Think I'll wait a month or so for the galaxy s2

That's a plus then. They must have tightened up the system, it used create all kind of problems when phones were refused.

Amy83

I've just had an offer that I couldn't refuse. Really wanted to leave Orange, but money talks!

I've got;

HTC Desire HD free
900 minutes
unlimited texts
500mg data
free email
24 month contract

£15 + vat

Shining_Star

I am not even on Orange, but I just want to commemorate you on that deal! That is great value, did you have to do much bargaining?

smartcrab2000

Amy83 wrote: »

I've just had an offer that I couldn't refuse. Really wanted to leave Orange, but money talks!

I've got;

HTC Desire HD free
900 minutes
unlimited texts
500mg data
free email
24 month contract

£15 + vat

Thats a Brilliante Deal Amy! Congratulations and Happy Savings... It would really help fellow MSE'ers if you could provide details on your old contract and what month of your contract u went for the above offer.

elvis86

I'm currently in the last few months of my contract (expires end of April), paying £20 per month for 300 mins, unlimited texts and internet.

I have a Blackberry that is only 6 months old, so I'm considering calling when my contract is about to expire and trying to get a rolling deal for a few months. I saw on here someone got a similar package to me for £5 a month?!

Or, would it be more beneficial to call when my contract is about to expire and see what new contract they'll offer me? If so, what kind of deal should I be looking for? Ideally want to pay less than I do now, definitely not more, but with decent phone if it has to last 18/24 months.

Thanks!

collywollys

just been into orange shop regarding an upgrade, offered me;

Samsung Galaxy S - £149
200 mins
200 text
500mb data

£21 per month


currently pay £20 for 400 mins, unlimited text & 80mb data.



could i do better with retentions ???

smartcrab2000

collywollys wrote: »

just been into orange shop regarding an upgrade, offered me;

Samsung Galaxy S - £149
200 mins
200 text
500mb data

£21 per month


currently pay £20 for 400 mins, unlimited text & 80mb data.

could i do better with retentions ???

Yes. Much better with Retentions!