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Orange Retention Offers

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  • jayvid
    jayvid Posts: 21 Forumite
    lufcgirl wrote: »
    I'm sorry I really don't have a clue with how business retentions works. From phones and deals you've been offered previously I can usually work out if the phone would be free for a consumer tariff. Bold is one of the expensive ones though!

    No probs but thank you anyway!

    I'm wondering if I really need to be a "business" customer as sounds like it might be a hinderance. I think it's probably an old legacy issue with me still paying by invoice.

    Anyway thanks again LUFCgirl!
  • jclegs
    jclegs Posts: 323 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Are you ringing 158? I would ring on a near daily basis and always get through straight away. Try ringing Three business cs, you'd be in the queue for at least 30mins!
  • jayvid
    jayvid Posts: 21 Forumite
    jclegs wrote: »
    Are you ringing 158? I would ring on a near daily basis and always get through straight away. Try ringing Three business cs, you'd be in the queue for at least 30mins!

    Hi, no 345 as I’m a small business customer and 158 is corporate
  • jclegs
    jclegs Posts: 323 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Was hoping it wasn't 158, as I spend enough time on the phone with them as it is and don't like the thought of having to stay on hold for ages or I'd never get any work done.
  • senukas
    senukas Posts: 27 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    After coming to an end of my 12 months contract and getting PAC code I rung Orange again and got this deal on Dolphin25:

    18 months
    200min
    unlimited texts
    80Mb browsing
    Nokia 6700 (15£ upgrade fee)
    All for 10£ a month

    And I can keep my Orange BB (good old Unlimited version from 3 years ago) for 5£
    Pleased with the final result.
  • hugh2908
    hugh2908 Posts: 39 Forumite
    Hi my contract is up on the 29th of Jan 2010 Im currently on 200 Mins, unlimited texts + Orange B B for the house for £10 per month.
    Phoned up my current usage is 108 Mins , 150 Texts per month I was offered a Nokia 2730 + 100 mins , 300 texts + keeping the orange BB for £10 per month

    She said that my current loyalty deal was about to expire and that there was no loyalty deal available . Is this correct ??
    Can i get a better deal than this with more haggling ideally i would like to pay £5 per month or £7.50 Tops, not bothered about getting a new phone
    Many thanks
    H
  • hugh2908 wrote: »
    Can i get a better deal than this with more haggling ideally i would like to pay £5 per month or £7.50 Tops, not bothered about getting a new phone
    Many thanks
    H

    I doubt you would get much in the way of "better" than that...

    Think about it, a LL you pay £11 pcm say, and get no calls with that...

    You are getting a mobile for < £10 with extras...

    nuff said?
  • currie
    currie Posts: 25 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 21 January 2010 at 10:00PM
    so am out of contract by one month
    (previously was on dolphin £35 for 500 mins rollover and 500 texts rollover plus picture message bundle reduced to £20 per month)
    just off the phone from retentions managed to get:
    HTC hero one off payment £13.99
    18month contract £20 pm inc vat
    400 cross network mins
    1300 texts
    unlimited landlines
    unlimited data
    3 additional magic numbers

    phone arrives tomorrow i cant wait!
  • uih039
    uih039 Posts: 111 Forumite
    Part of the Furniture 100 Posts
    I have been offered the following to switch from PAYG to Pay Monthly:

    400 minutes
    Unlimited texts
    Free Nokia 2730

    18 month contract
    £10 per month

    I don't want internet or other data services and I am happy with a basic phone.

    Seems reasonable to me - do others agree?

    Andrew.
  • Janeyjaz
    Janeyjaz Posts: 544 Forumite
    Needs to renew her Orange contract - currently on the Dolphin 30 with a Blackberry - she gets 600 minutes and unlimited texts and free emails for approx £32 per month - anyone reccommend what we should ask them for
    Thank you
    Titch :)
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