Orange Retention Offers

you_llneverwalkalone

drbesty wrote: »

Depends what you consider a low range phone I suppose, Voda won't have to subsidise a new handset on a sim only deal, thats the difference.

As for the iPhone, Orange make alot less money from it than you might think as Apple take a large chunk of any profit, and 90% of the iPhones sold have gone to existing customers

They offered me the choice of a Nokia 2330, Samsung B2100, Nokia 2730, Nokia 6303 and SE W595 or C510.

Hardly top of the range phones for a £25pm contract. Remember i,m saving myself £15pm for 18 months (£270) and with the money i,m saving i can a buy a better phone than what orange offered.

Not bothered about Orange now anyway just waiting for my existing contract to run out and then i,m off to Vodafone.

I,ll have thank Orange though because if i did,nt phone "retentions" today i would,nt have called Vodafone and saved myself a lot of money by moving! :T

lufcgirl

you_llneverwalkalone wrote: »

They offered that package (dolphin 35) for £25pm with one of the low range phones not a top of the range phone.

Anyhow just come off the phone to Vodafone and they can give me sim only deal with 600 mins & u/l texts for £10pm, so it seems that Vodafone can make money on the same package that i wanted from Orange!

Sim only costs cheaper as theres no investment in the handset.

But you pay £25 per month for 18 months - £450. Working from the basis it would cost you £180 for the minutes and texts from the sim only deal with vodafone that means there would be £270 left over for a handset. How could they afford to buy a top of the range phone to give you without losing money? They would have to rely on you spending more than £25 p/m to even make their money back from you!

drbesty

Those phones are pretty poor for a £25 a month contract, I'd expect those to go with a £15 a month contract and the next tier of phones to be available for £25 a month eg the Samsung Jet, SE W995, HTC Hero, they might phone you back closer to the end of your contract and offer something better, or you could just buy one with the small fortune you've saved

lufcgirl

Unless you know how the system works you can't judge it. I'd probably say on average a customer gets around 300 loyalty points. If you give £10 off line rental (discount it down to £25 from the standard £35) thats 180 gone straight away. A half decent phone costs around 200 points, so its very hard to get it right again. If a customer has had a deal like that previously, they get even less points because they haven't been spending what a customer normally would on that tariff.

you_llneverwalkalone

lufcgirl wrote: »

Sim only costs cheaper as theres no investment in the handset.

But you pay £25 per month for 18 months - £450. Working from the basis it would cost you £180 for the minutes and texts from the sim only deal with vodafone that means there would be £270 left over for a handset. How could they afford to buy a top of the range phone to give you without losing money? They would have to rely on you spending more than £25 p/m to even make their money back from you!

I never said i asked for a top of the range phone. I don,t even want a top of the range phone.

The phone i asked for was a nokia 5800, not exactly top of the range.

I,m saying for a £25pm contract they offered low range phones.

lufcgirl

How many minutes do you use a month?

jayvid

drbesty wrote: »

90% of the iPhones sold have gone to existing customers

Yes but the majority of these tariffs for existing customers would have increased at upgrade; hence Orange are still making more money on them.

matrix999

Hi lufcgirl....

Thanks for your help the other day there...

Just telephoned the PAYG Retentions Department.

Got the following deal for moving from PAYG to PAYM.....

Nokia 6303 - FOC
400 Minutes (Normally 200 Minutes)
300 Texts
Unlimited Landline Calls
80MB of Internet

£15 per month...............

Fantastic deal :j...

you_llneverwalkalone

drbesty wrote: »

Those phones are pretty poor for a £25 a month contract, I'd expect those to go with a £15 a month contract and the next tier of phones to be available for £25 a month eg the Samsung Jet, SE W995, HTC Hero, they might phone you back closer to the end of your contract and offer something better, or you could just buy one with the small fortune you've saved

Sorry but £270 is a small fortune to me and many others i expect.

I,d rather keep £270 in my pocket than give it to greedy phone companys!

oliviasmummy

Orange retentions just phoned me today contract runs out end of Feb. Was going to go to O2 PAYG as bought hubby iphone for Christmas on O2. I have LG viewty at the moment in purple and I love ym phone does everything I want it to do and dont want any other phone than iphone but want another baby this year so dont want to take on another iphone contract till I go back to work. Anyway they have offered me to drop my minutes to 300 (anytime any network) unlimited internet off peak. (dont really use) and unlimited texts for £20 depending on what phone I wanted. I said I didnt want one and what could they offer so they have reduced it it down to £10 per month for 330 mins unlimted internet and texts and sending me the nokia 2730 which I dont want or really like but my mum wants a new phone so she can have that. So all in all Im very happy would have put £10 a month on genie sim card with O2 so to get free texts and 300 mins Im happy.