Octopus Tracker

Telegraph_Sam

Grounds for bank holiday hopes. Can I take it that with luck the "update" will take care of not only your missing  144 individual data slots, but wholesale denial of service  / access which I have had to endure for some weeks now? Ins' Allah

Slinky

Can't comment on the denial of service, but since there's loads of us with missing data slots, and as an Agile user I'm charging my batteries in the negative slots today, I can't see that Octopus can do anything other than pull users data again otherwise there's going to be a heck of a lot of peed off customers who are not going to be happy with having averaged data, given that Octopus are encouraging them to use more electric by providing negative rates.

Spies

Ivie shows no dcc data since Friday for me

Correction, electric is there for Friday but no gas

t0rt0ise

Spies said:

Ivie shows no dcc data since Friday for me

Correction, electric is there for Friday but no gas

Yes I'm the same. Friday's electricity has come through today, but no gas. It seems to be working out slowly.

Telegraph_Sam

Message has changed: "An unknown error occured while shifting data". No clues as to what this might be or what action to take.

Telegraph_Sam

Re previous corresp on Compare and missing data, if I go onto the website now / My Energy / My Energy Insights  / What I've used  I can't see any gaps or indications of lack of consumption data. But Compare seems to have difficulty doing this.

masonic

t0rt0ise said:

Spies said:

Ivie shows no dcc data since Friday for me

Correction, electric is there for Friday but no gas

Yes I'm the same. Friday's electricity has come through today, but no gas. It seems to be working out slowly.

I now have Saturday's data, so I imagine by the end of tomorrow I'll be all caught up.

Spies

masonic said:

t0rt0ise said:

Spies said:

Ivie shows no dcc data since Friday for me

Correction, electric is there for Friday but no gas

Yes I'm the same. Friday's electricity has come through today, but no gas. It seems to be working out slowly.

I now have Saturday's data, so I imagine by the end of tomorrow I'll be all caught up.

Missing 22nd in octopus compare but it's showing on Octopus site and Ivie

masonic

Spies said:

masonic said:

t0rt0ise said:

Spies said:

Ivie shows no dcc data since Friday for me

Correction, electric is there for Friday but no gas

Yes I'm the same. Friday's electricity has come through today, but no gas. It seems to be working out slowly.

I now have Saturday's data, so I imagine by the end of tomorrow I'll be all caught up.

Missing 22nd in octopus compare but it's showing on Octopus site and Ivie

Advanced -> Refresh Data might be required to fill that in. I'm not sure it automatically backfills any missing days after it receives more recent data.

Telegraph_Sam

The ultimatte arbiter must surely be the Octopus website. Who or what is Ivie? We haven't been introduced.