Yorkshire energy ?

JamesCG26

sallysaver said:

For what it's worth, here is my experience with YE/SP.  On the day after YE ceased trading and the information was forthcoming that SP were going to be my supplier, I thought not a chance in hell of my hard earned cash going to them.  So despite posters advising against  it, I, along with my neighbour initiated a switch.  We found , on this occasion, that using 2 different suppliers worked well for us so that's what we did.   The switch using British Gas (Evolve) and Neon Reef for the electricty has been staggeringly easy.  Emails from both Suppliers telling us of how far we were along in the process have been frequent and spot on. I await with baited breath the account from Scottish power for the short time I have received supply from them.  So pleased we took a chance.

I switched the morning before YE ceased trading. My switch completed on the 23rd and both my gas and electric suppliers are showing as the new supplier. Only downer is I will have to wait for my credit of £230 which was my winter buffer, ofgem solr rubbish don’t protect you for this!

boysim344

on the 6th december i was 121.6337 in credit with YP, now with SP and no payments being taken i am 9.33101 in credit. i shall begin the new year by owing money to SP, something which has never happened before.  i use a spreadsheet and read my meter every day so i know down to the penny how much i spend. this waiting for SP to get there act together is just stupid, why does it take so long to switch. a not very happy customer here too might and to top the lot , the snow is melting.

sallysaver

gsmh said:

ewokuk said:

Right sod this I am not waiting any longer.  No login details, no communication from SP at all other than setting up the direct debit.  I would have just gone for a switch straight away but took the advice from here that I should wait.  I am not waiting any longer, going to request the switch now.

I'm tempted too. But who do we put down as our current supplier?

The option for Yorkshire energy didin't show up when it asked who is your supplier, so we went with SP and that was accepted.

alpaco47 said:

Do you think it's still possible even at this stage? The quicker I can move from SP the better.

Give it a go.  We adopted the attitude of if it works, it works, if it doesn't, it's not the end of the world.  Like Ewokuk says, we haven't entered into any contract with SP and OFGEM are supposed to be on our side - fat chance!!!

Gerry1 said:

sallysaver said:

For what it's worth, here is my experience with YE/SP.  On the day after YE ceased trading and the information was forthcoming that SP were going to be my supplier, I thought not a chance in hell of my hard earned cash going to them.  So despite posters advising against  it, I, along with my neighbour initiated a switch.  We found , on this occasion, that using 2 different suppliers worked well for us so that's what we did.   The switch using British Gas (Evolve) and Neon Reef for the electricty has been staggeringly easy.  Emails from both Suppliers telling us of how far we were along in the process have been frequent and spot on. I await with baited breath the account from Scottish power for the short time I have received supply from them.  So pleased we took a chance.

That's what I would have been tempted to do.  Did your YE account have much of a credit balance?

My neighbour had approximately £26 and I had approx £12. We both had a DD due to come out within days but we stopped that immediately.  So when the SP account shows up I'll be watching closely that somewhere amongst it is my outstanding balance. Bearing in mind, the Tonik customers are stilled being messed around, it is anyone's guess when YE customers will be sorted.

Tranboy

I , like most others only knew of YE demise by the SP email.  I was £5 in credit with YE and they were due to take the DD for £21 on 15th December for my supplied meter reading on 1st December, I cancelled the DD and sent a meter reading to SP which shows on my YE account for 5th December customer read, I did not give them my DD information. My YE account is still active and accessable with the exception of leaving a meter read. Having investigated SP on Trust pilot and found them wanting I , against the advice of some on here ,I immediately instigated a switch to Neon Reef, with the exception of the first email from SP I have heard nothing since. Neon reef have regularly sent me updates on my switch, I have an account number and have just submitted my opening read today 29th December, unlike SP. Whether the switch to Neon reef will fail to happen on 3rd January I don't know but it is better to try and fail than waiting for SP at our expense to pull their thumb out of their ..........

[Deleted User]

Tranboy said:

Neon reef have regularly sent me updates on my switch, I have an account number and have just submitted my opening read today 29th December, unlike SP. Whether the switch to Neon reef will fail to happen on 3rd January I don't know but it is better to try and fail than waiting for SP at our expense to pull their thumb out of their ..........

I reckon that Neon would have sent you an email stating that the transfer had been rejected within a very short time of submitting the transfer so good on you for escaping the clutches of SP - a lesson for us all maybe? 

GunJack

M ySP online account has let me in.....but still no updated movement - despite the readings of 6 Dec showing on my YE account, the switch tracker on SP is still at needing readings    It's going to be almost 2 months at best at this rate before I can get away from them...

sallysaver

Tranboy said:

I , like most others only knew of YE demise by the SP email.  I was £5 in credit with YE and they were due to take the DD for £21 on 15th December for my supplied meter reading on 1st December, I cancelled the DD and sent a meter reading to SP which shows on my YE account for 5th December customer read, I did not give them my DD information. My YE account is still active and accessable with the exception of leaving a meter read. Having investigated SP on Trust pilot and found them wanting I , against the advice of some on here ,I immediately instigated a switch to Neon Reef, with the exception of the first email from SP I have heard nothing since. Neon reef have regularly sent me updates on my switch, I have an account number and have just submitted my opening read today 29th December, unlike SP. Whether the switch to Neon reef will fail to happen on 3rd January I don't know but it is better to try and fail than waiting for SP at our expense to pull their thumb out of their ..........

I will be more than surprised if  NR don't come up trumps.  My switch over date for BG was the 25th Dec and on that very day I got an email from them saying switch was successful and welcome.  My switch over date for Neon Reef was  the 28th December and exactly the same thing happened.  To be perfectly honest, I have been pretty amazed that everything that BG & NR said would happen, has happened, in fact so much so, I'm quietly waiting for the fireworks especially from SP.

masonic

ScottishPower is now listed as my electricity supplier on the national database. At last!

GunJack

masonic said:

ScottishPower is now listed as my electricity supplier on the national database. At last!

my gas is still Daisy, and the response I got back through the leccy network was that I should phone SP!! which site did you use to get direct to the db??

steveg872

Just looked on the database, it says:

Your electricity network operator is Electricity North West
Your gas network operator is Cadent

I was rather expecting it to be YE or SP for both of them? I've not initiated any sort of transfer since joining YE at the start of the year. Any ideas? Thanks