Yorkshire energy ?

Shedman

BedrockFred said:

Logging into my account on the SP website I get

Your tariff is:

Energy Exclusive

caveats P_FIXED_E23B P_FIXED_E23B

Which was the footer on the Energy Exclusive tariff terms and conditions page although, as others have said, the details of the tariff have mysteriously vanished from SPs tariff list but then so has the one for exTonik customers as well...guess they've been a bit over zealous doing a tidy up 

Shedman

Just looked at the Scottish Power app and it says the switchover for my gas is complete (although Find My Supplier still shows supplier as Daisy).  Still says it's processing the electric unfortunately.  But hopefully progress anyway 

macgyver

Just logged on to my account and it says my gas Switch is complete and Electricity switch is underway. On the site, there is an option of entering my Electricity meter reading. 
But when I check on my tariff, it is a standard variable tariff.
Copied for London 

icity tariff

Supplier ScottishPower

Tariff name PowerUp Fixed November 2020

Tariff type Fixed with the option to pre-purchase Packages of kWhs 

of energy at a lower fixed unit rate.

Payment method Pre-registered card and Direct Debit

Standard Charge 0p per day

Unit rate - All/Day PowerUp Basic 18.534p per kWh

DayPay 18.477p per kWh

1 Month Package 18.418p per kWh

3 Month Package 18.353p per kWh

6 Month Package 18.290p per kWh

Shedman

There's a updated message on SPs front page under the bit that says Welcome To YE customers and about 2/3rds way down under the subheading "What energy tariff will I move to.." there's a link to the Exclusive Energy tariiff by region

https://web-content.scottishpower.co.uk/files/pdf/solr/Energy-Exclusive-Pricing-Leaflet-Dec20.pdf

[Deleted User]

Since the 25th something has happened on the SP website as the 'Find Out More' link for YE takes me to page that was updated on 24th December.  Unfortunately I now cannot logon to my account (via my web browser) and I have never been able to logon via the app.  Still not had anything delivered to my email address since the initial contact from SP.  An SP DD still showing on my list of DDs though.   

GunJack

[Deleted User] said:

Since the 25th something has happened on the SP website as the 'Find Out More' link for YE takes me to page that was updated on 24th December.  Unfortunately I now cannot logon to my account (via my web browser) and I have never been able to logon via the app.  Still not had anything delivered to my email address since the initial contact from SP.  An SP DD still showing on my list of DDs though.   

thought it may have been playing up again.....I couldn't log in either...

spot1034

There's a fault isn't there. If I try to log in to my account, it looks like my details flash up for a fraction of a second (not long enough to be sure) but then it returns to the log in page and keeps doing this.

Tharweb

I can't log in via a browser, get "Error loading this message", but I can still get the app to load, all that says it's the switch is underway and status "Meter readings received".

Maybe they have taken the site down thinking people won't be logging in on Christmas holidays? 

Shedman

I can still log in on both web and app, although web reverts back to login page of you click certain sections of the Account Overview options.  

What amused me though was that when I clicked on Meter Readings it showed an input box for a Gas Meter reading and alongside it said my last meter reading was 30 November 1902!  That would have been when I still had Gas Lighting then I take it 😂....

macgyver

Shedman said:

I can still log in on both web and app, although web reverts back to login page of you click certain sections of the Account Overview options.  

What amused me though was that when I clicked on Meter Readings it showed an input box for a Gas Meter reading and alongside it said my last meter reading was 30 November 1902!  That would have been when I still had Gas Lighting then I take it 😂....

Mine says the same for previous gas reading. 30 Nov 2002