Yorkshire energy ?

Shedman

No DD taken today by SP despite it being set up for 22nd...hopefully this means they won't take anything until 22 Jan by which time (hopefully) I'll have been able to switch away.

gsmh

Shedman said:

No DD taken today by SP despite it being set up for 22nd...hopefully this means they won't take anything until 22 Jan by which time (hopefully) I'll have been able to switch away.

Yes, but you will still owe SP for the energy you've used from 6 December until your supply is switched away. There's no avoiding that.

rhcp

When I entered the detail for the dd, i'm sure it said that payments wouldn't be taken until the account is set up.

spannerman

So just doing a comparison on the CAB website - using Scottish Power Energy Exclusive Online (assume that to be the correct one) - shows my annual cost as going from £752 with YE to £891 with SP. Based on this, think I'll be switching away as soon as possible.

gsmh

I don't understand how SP can be supplying our energy from 6 December yet is not technically our supplier. It makes no sense at all to me. Surely it's simply a change of company name on a computer. They're either supplying us or they aren't. If they are we are their customers.

Shedman

gsmh said:

Shedman said:

No DD taken today by SP despite it being set up for 22nd...hopefully this means they won't take anything until 22 Jan by which time (hopefully) I'll have been able to switch away.

Yes, but you will still owe SP for the energy you've used from 6 December until your supply is switched away. There's no avoiding that.

Obviously I know that....   but my credit balance from YE should cover it anyway so it's merely a cash flow point.

rhcp

With regards to credit balances, how long will it take Yorkshire Energy to produce them?  Scottish Power will have no idea how much credit you have and will bill accordingly.  If we switch before the final bill is calculated then Scottish Power will expect full payment to be received, so even if you have a decent credit balance available, that will be ignored in your final bill with Scottish Power, and will have to wait for a refund later.  In the short term, it will mean paying extra instead of assuming that your credit balance will cover it.

rooster47

I've queried 2 DDMs lodged with my bank, YE and SP. December payment will be taken by YE and the money placed in 'suspense' at SP pending my account being opened with SP at which point my existing YE balance (that at 5 December) and the December payment will form part of my billing from SP with energy used from 6 December. The SP DDM will not be activated until January 2021. So far so good, BUT my account opening date has moved from 30 December 2020 to 'sometime after 4 January 2021' due to Xmas. My only pleasant (??) surprise is a 7% increase in cost with SP over YE always assuming I can't find better elsewhere!

alpaco47

I have just spoken to SP who cannot give me a definite timescale for setting up my account. It should be 3 weeks, but it could be anytime. I applied 2 weeks ago with my meter readings, but nothing has been forthcoming from them. They can't even confirm that they have my meter readings. They said it was quite normal for them not to acknowledge applications for the new acount and I will not gvet any correspondence from the until my account is set up.

Re charges, I was told that their 'exclusive' tariff for YE customers is: Electricity Day 19.896p Night 7.946p Standing Charge 20.85p per day! Gas is 2.767p. Standing charge 23.33p per day. Their Electricity day rate is just under 40% higher than I am paying YE and their Standing Charges appear to be over 70% more than YE. Gas tariff is about 3% more, but their standing charge is over 300% more!. Surely it cannot be right that they can just charge us what they like, when we have no control over this.

I was told these figures are not available on the web and they can only be obtained over the phone as these are special tariffs only available to YE customers. No wonder I will be chaning suppliers as soon as I can.

Does anyone have any different info on these 'exclusive' tariifs

rooster47

alpaco47 said:

I have just spoken to SP who cannot give me a definite timescale for setting up my account. It should be 3 weeks, but it could be anytime. I applied 2 weeks ago with my meter readings, but nothing has been forthcoming from them. They can't even confirm that they have my meter readings. They said it was quite normal for them not to acknowledge applications for the new acount and I will not gvet any correspondence from the until my account is set up.

Re charges, I was told that their 'exclusive' tariff for YE customers is: Electricity Day 19.896p Night 7.946p Standing Charge 20.85p per day! Gas is 2.767p. Standing charge 23.33p per day. Their Electricity day rate is just under 40% higher than I am paying YE and their Standing Charges appear to be over 70% more than YE. Gas tariff is about 3% more, but their standing charge is over 300% more!. Surely it cannot be right that they can just charge us what they like, when we have no control over this.

I was told these figures are not available on the web and they can only be obtained over the phone as these are special tariffs only available to YE customers. No wonder I will be chaning suppliers as soon as I can.

Does anyone have any different info on these 'exclusive' tariifs

Nothing like my SP quoted rates, they must be regionalized. Electric not so dissimilar YE/SP but gas s/c wildly different, YE approx 4.75p, SP approx 22.25p