Yorkshire energy ?

spot1034

Just checked my YE account and I'm pleased to say that the direct debit which I reported was taken from my bank account on Friday has now been credited, so that's a relief. 

masonic

Enigmatic_Me said:

Sorry to be off topic but how do I stop getting replies to this thread. I have "unbookmarked" the thread and it is not showing in my bookmarked threads but I keep on getting emails every time someone replies.

Check your Notification Preferences at: Profile -> Edit Profile

dreamypuma

Marvellous..... I've just done a few more comparisons. Whilst comparisons on 6th December showed some reasonable tarriffs (slightly more expensive than YE, but better than SP). A few of my better options have disappeared. 

Kind of guessing by the time YE customers can switch, many more will have disappeared.

macgyver

I logged into my account (I managed to reset my login details from last year last week), to discover that I am indeed switching to SP. They are asking for meter readings again. 

You can submit your gas meter reading between 27/11/2020 and 14/12/2020.

You can submit your electricity meter reading between 23/12/2020 and 06/01/2021.

I'm struggling to submit my gas reading. I can put the figure in, in the box below it asks what sort of meter it is, but there's no way to access the box. I pressed enter and not sure if it's gone in or not. When I've tried again I'm getting

We are sorry for the inconvenience

Sorry - this page cannot be found

If you were dealing with an urgent matter, please call us on 0800 027 0072

And they don't want the electric reading until 23rd December at the earliest. What's that about?!!!

Same here. Thats what I got when I logged into my old SP account. I entered gas reading n couldn't change the meter type and I just pressed enter. Hopefully the readings were accepted. Don't understand why they need Elec read after 23rd Dec. Although I had submitted the gas n elec readings on 7th when SP asked for it.
Now my ac says switching
I wonder at what rate will I be charged for elec between 7th n 23rd Dec.

masonic

Logged into my online banking today to see a new ScottishPower direct debit has appeared. This is using the details I provided on the form and not the details from YE (as that was pulling from a different bank account). Fingers crossed it will be for the amount I specified when it first pulls. I've still not been informed of the collection schedule, so technically they will be in breach of the DD Guarantee if they try to collect within the next 10 working days.

dogshome

Prompted me to look at my own Bank Acc, and yes YE have taken another D/D today - However YE's site still open for the 'See my Bills and Payments' window, and as yet this D/D is not listed

spot1034

dogshome said:

Prompted me to look at my own Bank Acc, and yes YE have taken another D/D today - However YE's site still open for the 'See my Bills and Payments' window, and as yet this D/D is not listed

Mine was taken on Friday and appeared in my YE account yesterday, so the next working day. I wasn't expecting it to be that quick to be honest, but at least they are getting through to the right place OK.

Bossworld

I don't like the way it's phrased as 'Your move to Scottish Power is underway'.  As soon as that's all setup I'll bin them off.
Following the posts above , I see my usual D/D was taken 2 December by YE, and shows as such on their site.  So on paper, I was £57 in credit with YE.  Lord knows what the Scottish Power tarriff will be like but I don't intend on hanging around long enough to suffer it

rooster47

Yup, SP have created a ddm on my bank account. No date, no amount just a reference. If that 'reference' is my new account number does that mean my account is set up at SP and thus I could start my switch to another energy provider?

masonic

rooster47 said:

Yup, SP have created a ddm on my bank account. No date, no amount just a reference. If that 'reference' is my new account number does that mean my account is set up at SP and thus I could start my switch to another energy provider?

No, you can check the national database through your local energy distributor. Direct debits are often set up well in advance of a supply being taken over. It will be a minimum of 14 days from YE going bust before SP completes the takeover.

Edit: looks like the reference is your account number, so you can use that to set up your online account and track your switch. - I'm in and I can now see SP intends to take the first DD payment next week.