Yorkshire energy ?

GunJack

YE credit applied overnight to SP account!! Hurrah!!!
£104.12 to come back in refund, after all SP charges and one DD of £95 taken.... wonder how long it'll take SP to actually action the refund with an open DD?!?!?!?!?!?

goatfaced

My electricity has gone to NR. Did the rest of you go for fixed or variable? 
SP have reduced my DD accordingly, but not by enough. It's 20% higher than what they recommend 🤣

Tharweb

goatfaced said:

My electricity has gone to NR. Did the rest of you go for fixed or variable? 
SP have reduced my DD accordingly, but not by enough. It's 20% higher than what they recommend 🤣

I initiated a switch of both utilities to a fixed deal with Avro on 6 January.

phillw

goatfaced said:

It's 20% higher than what they recommend 🤣

What they recommend is irrelevant, I had a SP sales call where they tried to convince me that staying with them with a reduced DD was better than continuing a switch to a cheaper tariff.
I've been with avro for a month. Still no bill from YE or Avro and a vastly incorrect one from SP that I don't want to go near until the "national database" is fixed.

Mrs_Arcanum

phillw said:

goatfaced said:

It's 20% higher than what they recommend 🤣

What they recommend is irrelevant, I had a SP sales call where they tried to convince me that staying with them with a reduced DD was better than continuing a switch to a cheaper tariff.
I've been with avro for a month. Still no bill from YE or Avro and a vastly incorrect one from SP that I don't want to go near until the "national database" is fixed.

Good luck getting that sorted. SP are known for blocking switches by keeping you in debt. 

goatfaced

phillw said:

goatfaced said:

It's 20% higher than what they recommend 🤣

What they recommend is irrelevant, I had a SP sales call where they tried to convince me that staying with them with a reduced DD was better than continuing a switch to a cheaper tariff.
I've been with avro for a month. Still no bill from YE or Avro and a vastly incorrect one from SP that I don't want to go near until the "national database" is fixed.

Yeah I don't care what they recommend but it's bonkers that they changed it to something different to what they themselves think it should be. Why not just change it to what they think? Muppets. Their recommendation is lower so that's what they're getting. It will cover the bills.

BedrockFred

Mrs_Arcanum said:

phillw said:

goatfaced said:

It's 20% higher than what they recommend 🤣

What they recommend is irrelevant, I had a SP sales call where they tried to convince me that staying with them with a reduced DD was better than continuing a switch to a cheaper tariff.
I've been with avro for a month. Still no bill from YE or Avro and a vastly incorrect one from SP that I don't want to go near until the "national database" is fixed.

Good luck getting that sorted. SP are known for blocking switches by keeping you in debt. 

Looks like he switched a moth ago if I am reading his post correctly
""I've been with avro for a month""

Stonesmike

Noticed my credit has gone into my SP account, still showing in YE thou lol

Hopefully the credit will be in my bank quite soon. To be honest I’ve had no problems with SP so far.

phillw

Mrs_Arcanum said:
Good luck getting that sorted. SP are known for blocking switches by keeping you in debt. 

Fortunately I'm no longer an SP customer, but that doesn't stop them incorrectly billing for the time I was with them.
They couldn't block my switch as they hadn't even produced a bill for me to be late on by the time I switched away.

goatfaced

YE have calculated my final bill, hurrah! I'm staying with SP for gas as they are the cheapest for me, will rethink in a month or so. I'm wondering if going with variable was the wrong thing for electricity now. Any ideas why symbio appear on MSE comparison but NR doesn't? I could save 60 quid by going with symbio's fixed compared to neon's.