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Tipton BS RS discussion

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  • I have deleted the app and put it back on but as soon as I enter my pin it's just the same, that's on android. 
    Load of Poo I reckons
    Did you look at every_Penny_Counts post above re IPhone.
    This was happening to me on IPhone for about a week. From what others were saying, it was working fine on android at that time. 
    Then they issued a new version for IPhone & it now works fine, so I suspect that they will be issuing a new version for android soon. 
  • One step forward and four steps back
    Bit like brexit, no it can't be that bad.
    I choose the rooms that I live in with care,
    The windows are small and the walls almost bare,
    There's only one bed and there's only one prayer;
    I listen all night for your step on the stair.
  • wiseonesomeofthetime
    wiseonesomeofthetime Posts: 2,520 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 7 December 2020 at 11:06AM
    I have to keep creating a new passcode every time I log in on the app.

    How secure is that????
  • planteria
    planteria Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    are they offering a useful rate?
    -i'm a long-standing member but i can't see anything that they offer which is competitive.
  • Frogletina
    Frogletina Posts: 3,914 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have to keep creating a new passcode every time I log in on the app.

    How secure is that????
    Have you contacted Tipton to query this? My app is working fine with the same password from the beginning.
    Not Rachmaninov
    But Nyman
    The heart asks for pleasure first
    SPC 8 £1567.31 SPC 9 £1014.64 SPC 10 # £1164.13 SPC 11 £1598.15 SPC 12 # £994.67 SPC 13 £962.54 SPC 14 £1154.79 SPC15 £715.38 SPC16 £1071.81⭐⭐⭐⭐⭐⭐⭐⭐⭐Declutter thread - ⭐⭐🏅
  • Spoke to a very nice lady at the Tipton.

    They were not aware of this issue and have passed the information on to the developer's.

    Hopefully, it will be sorted by time I next log in, which will be Jan 2021, all being well.

    Android, v.2.0.3
  • Gers
    Gers Posts: 13,162 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Just had a lovely call from an agent regarding my app based account - was pleasantly surprised by it.  Great service!
  • I contacted Tipton a few days ago about the android app issues and was told to update the app. 
    I had already done that but did it again with no luck. Contacted Tipton a second time to be told, this is a known bug and we are currently working on a new release to resolve the issue, we will contact you when this is available. 
    So not sorted but good communications as always from the Tipton.
    I choose the rooms that I live in with care,
    The windows are small and the walls almost bare,
    There's only one bed and there's only one prayer;
    I listen all night for your step on the stair.
  • Interest already added for my multiple Tipton accounts.
  • Gers
    Gers Posts: 13,162 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Almost a year later... yesterday I had to delete and re-install the mobile app.  When my accounts were up and running again I can now see my passbook based RS alongside the app one.  A nice surprise.
    Thanks to Gary at Tipton for helping me through the re-install process.
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